Captures the conversation, key points and follow-up actions from the grievance procedure process.
GrievanceProduction
Run a fair Grievance Procedure with evidence, meetings and a reasoned outcome.

Manage a grievance case with meetings, evidence, outcome records, timeline and audit. See how grievance process, grievance meeting and the employer record fit together before choosing the next step.
A clear process
How Grievance Procedure works
Move from the first facts to a retained employee record without losing the thread.
- 1Start the grievance procedure record
Open the guided Grievance Procedure flow for the relevant employee.
- 2Add the relevant evidence
Keep proportionate supporting material with the grievance procedure record.
- 3Review the Grievance Outcome Letter
Check the prepared wording, dates and decision record before anything is issued.
- 4Issue or record the outcome
Complete the action and retain the outcome against the employee.
- 5Keep the case history
Return to the workspace for documents, timeline events and follow-up actions.
What you'll have at the end
The documents needed to handle the grievance properly
HRHeaven brings grievance meeting record, grievance outcome record, grievance checklist together so you can review the case, share the right document and retain the employee record with the next steps clear.
Keeps the facts, decisions and supporting context for grievance procedure together in one employer record.
Turns the grievance into practical steps the employer or manager can work through.
Gives the employee a clear written record of the grievance outcome and the next steps agreed by the employer.
Facts, grievance meeting record and follow-up activity remain linked to this grievance procedure matter.
Check and approve the wording before a letter, response or outcome is sent to the employee.
Retain the completed file and its timeline so the next decision starts with the right context.
Everything you create is securely saved in your HRHeaven account. You stay in control of what's shared and when.
Preview the documents
See what your completed Grievance Procedure file can include
These previews are taken from HRHeaven's approved synthetic quality corpus. They show the structure and presentation of documents prepared through this HR Action. Your completed file will use the facts and decisions recorded in your own case.
Gives the employee a clear written record of the grievance outcome and the next steps agreed by the employer.
Synthetic preview - approved Prompt 201 quality corpusView sample PDFKeeps the facts, decisions and supporting context for grievance procedure together in one employer record.
Synthetic preview - approved Prompt 201 quality corpusView sample PDFTurns the grievance into practical steps the employer or manager can work through.
Synthetic preview - approved Prompt 201 quality corpusView sample PDFThe wider platform
Relevant HRHeaven capabilities for Grievance Procedure
The page highlights only the platform capabilities most relevant to this action.
AI GuidancePrompts stay focused on the facts and decisions relevant to this HR situation.
Evidence IntelligenceRelevant documents and notes can be kept with the case and reviewed in context.
Case ManagementMeetings, evidence, outputs and next steps stay together throughout the matter.
Employee RecordsThe action history remains connected to the relevant employee record.
Employee TimelineKey activity, decisions and review points remain visible in chronological order.
Suitability and boundaries
Know when this HR Action is the right fit
Use this page when an employer needs to understand or manage grievance procedure and wants a clearer record of the facts, decisions and next steps.
Prepare the relevant dates, employee details and existing records. Useful context may include grievance process, grievance meeting, grievance outcome.
Take specialist advice before acting where dismissal, discrimination, whistleblowing, disability, pregnancy, contested evidence or complex medical facts may affect the decision.
Production. Ready for self-serve use.
Use extra care before acting.
Take specialist advice before acting where dismissal, discrimination, whistleblowing, disability, pregnancy, contested evidence or complex medical facts may affect the decision.
Likely evidence: Grievance evidence (recommended).
Related HR Actions
Useful next and nearby actions
Each card keeps its own real availability state and links to its public information page.

Raise a Grievance
Create the intake record for an employee grievance with confidentiality controls.

Conduct Disciplinary Investigation
Record investigation steps, evidence and findings before any hearing decision.

Compliance Check / HR Review
Review HR process coverage, alerts, due items and records using the compliance engine.
Frequently asked questions
Grievance Procedure questions
When should an employer use Grievance Procedure?
Manage a grievance case with meetings, evidence, outcome records, timeline and audit. Use it when the facts match this specific HR situation and the employer needs a clear process record.
What records are associated with Grievance Procedure?
Grievance Outcome Letter. Available case features depend on the completed action definition and the information supplied.
What should I prepare for Grievance Procedure?
Prepare the relevant dates, employee details, existing correspondence and workplace records. Useful context includes grievance process, grievance meeting, grievance outcome.
Can I add evidence to Grievance Procedure?
Yes, where access is available. Likely evidence includes Grievance evidence, and should be limited to what the employer genuinely needs.
Can I start Grievance Procedure now?
Yes. Use the primary start button to open the secure guided flow. Single-action access starts from £4.99, and eligible use may also be covered by HR Actions Unlimited. Current status: Production - Ready for self-serve use.
Does Grievance Procedure replace legal advice?
No. HRHeaven provides structured process and record support. Take specialist advice where the facts involve dismissal risk, discrimination, whistleblowing, disability, pregnancy, contested evidence or another complex legal issue.
Your case stays alive. Return anytime with new employee feedback or updated answers, additional evidence or documentation, and revised decisions or follow-up meetings. We keep the history connected and update your outputs accordingly.
Ready to begin?
Ready to begin Grievance Procedure?
Open the secure guided flow and keep the action, outputs and follow-up history connected.
