Accommodation & Food employment contract
Define the Hotel Manager's authority across accommodation, people, guest service, revenue controls and major incidents without leaving owner approvals unclear.
Looking for a Hotel Manager employment contract? This page takes you straight into the role-specific builder, with preview before payment and both PDF and DOCX files included after checkout.
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This page is maintained for UK employers creating hotel manager contracts for accommodation & food. HRHeaven uses a legally validated and solicitor-approved self-service contract framework, with wording for role duties, confidentiality, notice, holiday, probation and practical workplace expectations. It does not replace individual legal advice for complex or disputed circumstances.
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Clear role overview and key responsibilities.
Clear probation terms for the selected arrangement.
Industry-specific commission clauses.
Standard and flexible working arrangements.
Holiday terms explained for the selected arrangement.
Client and company confidentiality.
Clear process and employee rights.
Notice terms explained for both parties.
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Practical checks to help an employer choose the right starting point and prepare the information the document needs.
Use this contract when appointing a Hotel Manager to cover the following duties in a accommodation & food workplace: deliver guest, food, room, reception or service duties in line with hospitality standards; Use booking, kitchen, housekeeping, payment or shift handover systems accurately where applicable; Follow food safety, allergen, hygiene, licensing, service and health and safety procedures; Maintain booking, payment, allergen, cleaning, incident or shift records required for the role. The role pack gives the employer a starting point that reflects the work, rather than a job-title-only document.
Hotel Manager responsibilities include deliver guest, food, room, reception or service duties in line with hospitality standards; Use booking, kitchen, housekeeping, payment or shift handover systems accurately where applicable; Follow food safety, allergen, hygiene, licensing, service and health and safety procedures; Maintain booking, payment, allergen, cleaning, incident or shift records required for the role. The role also calls for hotel Manager; Service standards; Food or guest safety; Shift handover, with records, handovers and escalation kept within the employer's agreed procedures.
Hotel Manager is different from a generic accommodation & food appointment because the contract needs to record deliver guest, food, room, reception or service duties in line with hospitality standards; Use booking, kitchen, housekeeping, payment or shift handover systems accurately where applicable; Follow food safety, allergen, hygiene, licensing, service and health and safety procedures; Maintain booking, payment, allergen, cleaning, incident or shift records required for the role and the related hotel Manager; Service standards; Food or guest safety; Shift handover. The Employee must follow the accommodation & food operational controls that apply to hotel manager work, including food safety, allergen controls, licensing where applicable, guest service standards, health and safety, accurate record keeping, escalation and safe working requirements
Hotel Manager work should not be issued from this starting point until the employer confirms the role's qualifications, registration, scope and any specialist requirements. The role pack records this context: Hotel Manager work in Accommodation & Food must follow food safety, allergen controls, licensing where applicable, guest service standards, health and safety and the Employer's policies, data protection controls, health and safety rules, records, escalation routes and training requirements
Maintained role evidence
These role-pack details give an employer something concrete to check before using the contract for accommodation & food work.
hotel, restaurant, kitchen, guest-facing or approved hospitality areas
Employer procedures and role controls. Hotel Manager work in Accommodation & Food must follow food safety, allergen controls, licensing where applicable, guest service standards, health and safety and the Employer's policies, data protection controls, health and safety rules, records, escalation routes and training requirements.
Contract builder output
HRHeaven builds the contract from the employer's answers, the selected industry, and the role-specific wording for this job.
Role wording
The Employee is employed as Hotel Manager in the Employer's Accommodation & Food business. The role involves supporting guest service, bookings, food or room standards where applicable, accurate handovers, hygiene or food-safety procedures, service recovery and escalation of guest, safety or operational concerns.
Deliver guest, food, room, reception or service duties in line with hospitality standards. Use booking, kitchen, housekeeping, payment or shift handover systems accurately where applicable. Follow food safety, allergen, hygiene, licensing, service and health and safety procedures. Maintain booking, payment, allergen, cleaning, incident or shift records required for the role. Escalate guest complaints, food safety concerns, incidents, defects or service failures promptly.Builder answers
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Specific clauses
The Employee must perform Hotel Manager duties with reasonable skill, care and professionalism, including Deliver guest, food, room, reception or service duties in line with hospitality standards. Use booking, kitchen, housekeeping, payment or shift handover systems accurately where applicable. Follow food safety, allergen, hygiene, licensing, service and health and safety procedures.
The Employee must not disclose, copy, remove, misuse or access guest data, booking information, payment details, complaint notes, staff rotas, event records except where authorised and necessary for proper hotel manager work. Any suspected loss, misuse or unauthorised disclosure must be reported promptly.
The Employee must follow the accommodation & food operational controls that apply to hotel manager work, including food safety, allergen controls, licensing where applicable, guest service standards, health and safety, accurate record keeping, escalation and safe working requirements.
The Employee must protect guest data, booking information, payment details, complaint notes, staff rotas, event records and any related personal data, operational records, system access details or confidential information accessed while performing hotel manager duties.
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Industry-specific policies Contract and handbook generated together UK-focused policy content Easy to edit and maintainAfter the contract
Once the Hotel Manager contract is created, HR Actions help accommodation & food employers manage the next HR steps: recruitment, probation, performance, absence, disciplinary, grievance and offboarding.
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Yes, but frequency, response expectations, location and compensatory arrangements should be clear.
Yes, stating occupancy, charges, utilities, guests and what happens when employment ends.
Set ordinary purchasing, emergency expenditure, refund and capital thresholds, plus the evidence and owner approval required above each limit.
Only if the employer delegates that authority and the proper process is followed. Investigation, recommendation and final decision roles should not be assumed from the title.
The contract can require immediate welfare and safety action, preservation of records, insurer or owner escalation and controlled public communication through authorised people.
Yes, where those outlets form part of the appointment. State the reporting structure and distinguish operational oversight from specialist food-safety or licensing functions.
Reasonable performance measures may be identified, but they should sit alongside guest safety, staffing, maintenance and service-quality obligations rather than override them.
A multi-property remit should identify the normal base, travel, decision-making at each site, duty cover and how responsibilities are divided with each property's local management.
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