Cleaning employment contract

Domestic Cleaner Employment Contract UK

Define trustworthy cleaning in private homes with clear access, product, property and lone-working controls.

Watercolour illustration showing Domestic Cleaner at work in Cleaning on a pale sage background
This contract includes Complete the agreed room and task schedule. Use approved products and equipment. Control keys codes and client information. Preview before payment PDF and editable DOCX files after checkoutBuilt for UK employers

Looking for a Domestic Cleaner employment contract? This page takes you straight into the role-specific builder, with preview before payment and both PDF and DOCX files included after checkout.

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Legally validated and solicitor-approved contract framework

Reviewed for straightforward UK employer use

This page is maintained for UK employers creating domestic cleaner contracts for cleaning. HRHeaven uses a legally validated and solicitor-approved self-service contract framework, with wording for role duties, confidentiality, notice, holiday, probation and practical workplace expectations. It does not replace individual legal advice for complex or disputed circumstances.

Last updated
19 June 2026
Content owner
HRHeaven employment documentation team
Review standard
UK employer template review, versioned clause logic and preview before payment

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Employer dashboard

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Free branding

Add your company name, logo and brand colour so the contract looks like it came from your business.

What's included in your contract

Job description

Clear role overview and key responsibilities.

Probation period

Clear probation terms for the selected arrangement.

Role-specific duties

Maintained responsibilities, records and authority boundaries for the selected role.

Working hours

Standard and flexible working arrangements.

Holiday entitlement

Holiday terms explained for the selected arrangement.

Confidentiality

Client and company confidentiality.

Disciplinary process

Clear process and employee rights.

Notice periods

Notice terms explained for both parties.

You’ll receive your contract in both PDF & DOCX formats

Download a polished PDF ready to issue and an editable DOCX copy for future updates.

PDFReady to use
DOCXFully editable

Before you create it

Use this Domestic Cleaner contract with confidence

Practical checks to help an employer choose the right starting point and prepare the information the document needs.

When to use this contract

Deliver homes cleaned to agreed scope, secure client access and property care, and produce timely appointment and incident records.

Workplace context: Customer premises, offices, communal areas and other assigned cleaning locations.

What makes this role different

Follow the Employer's documented arrangements covering appointments travel and cancellations. Follow the Employer's documented arrangements covering lone working keys and alarms. Follow the Employer's documented arrangements covering client property pets and confidentiality. Follow the Employer's documented arrangements covering products tasks and breakage. Follow the Employer's documented arrangements covering company policies.

Not a fit / obtain specialist advice

Recheck the role or obtain appropriate advice if the work would exceed these maintained authority boundaries: The cleaner may perform agreed domestic tasks but cannot use unknown products, provide personal care, move unsafe items or accept cash work outside employer procedures. Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.

What to prepare before you issue it

  • the service area clients and normal appointments
  • the travel time mileage and vehicle arrangements
  • the key alarm and lone-worker process
  • the included excluded and extra tasks
  • the products equipment and pet controls
  • the cancellation complaint and emergency contacts

Day-to-day operating brief

What Domestic Cleaner work looks like in practice

A Domestic Cleaner works inside private homes, often alone and sometimes while the client is absent. The role requires careful handling of keys, alarms, pets, valuables and personal information alongside agreed cleaning tasks. Terms should specify service area, paid travel, appointments, cancellations, products, equipment, prohibited tasks and the process for breakage, unsafe conditions or requests beyond scope. Private-home work also depends on respectful boundaries. The cleaner should know which cupboards may be opened, whether photographs are ever permitted and how to respond when a vulnerable occupant asks for help outside the booked service.

Responsibilities reflected in the contract

  • Complete the agreed room and task schedule.
  • Use approved products and equipment.
  • Control keys codes and client information.
  • Protect furnishings belongings and pets.
  • Report breakage hazards and access failure.
  • Record completion and authorised extras.

A realistic working scenario

A client asks the cleaner to use an unlabelled product on a delicate surface. The employee declines and contacts the employer rather than accepting responsibility for an unknown method.

Outputs to agree

  • homes cleaned to agreed scope
  • secure client access and property care
  • timely appointment and incident records

Records and evidence

  • Appointment access and key log.
  • Task completion and client note.
  • Product equipment and supply record.
  • Breakage hazard cancellation and escalation.
  • Work records.
  • Handover notes.

Reporting relationship

Typically reports to Line Manager or Department Manager. Confirm the employer's actual reporting structure in the builder.

Authority and escalation

  • The cleaner may perform agreed domestic tasks but cannot use unknown products, provide personal care, move unsafe items or accept cash work outside employer procedures.
  • Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.

Tools and systems

  • Cleaning equipment.

Workplace context

  • Customer premises, offices, communal areas and other assigned cleaning locations.

Training and certification

  • Complete employer-required health and safety training.

Contract priorities

  • appointments travel and cancellations
  • lone working keys and alarms
  • client property pets and confidentiality
  • products tasks and breakage

Information the employer should prepare

  • the service area clients and normal appointments
  • the travel time mileage and vehicle arrangements
  • the key alarm and lone-worker process
  • the included excluded and extra tasks
  • the products equipment and pet controls
  • the cancellation complaint and emergency contacts

Individually written and reviewed against the maintained role record.

Maintained role evidence

The facts this Domestic Cleaner contract is built around

These role-pack details give an employer something concrete to check before using the contract for cleaning work.

Work setting

Customer premises, offices, communal areas and other assigned cleaning locations.

Primary duties

  • Complete the agreed room and task schedule.
  • Use approved products and equipment.
  • Control keys codes and client information.
  • Protect furnishings belongings and pets.

Tools and training to confirm

  • Cleaning equipment.
  • Complete employer-required health and safety training.

Governance focus

HSE context where applicable. Follow the Employer's documented arrangements covering appointments travel and cancellations. Follow the Employer's documented arrangements covering lone working keys and alarms. Follow the Employer's documented arrangements covering client property pets and confidentiality.

Contract builder output

Domestic Cleaner clauses and builder inputs

HRHeaven builds the contract from the employer's answers, the selected industry, and the role-specific wording for this job.

Role wording

Domestic Cleaner duties

Deliver homes cleaned to agreed scope, secure client access and property care, and produce timely appointment and incident records.

Complete the agreed room and task schedule. Use approved products and equipment. Control keys codes and client information. Protect furnishings belongings and pets. Report breakage hazards and access failure.

Builder answers

What the contract builder captures

Employer and employee details Role title and reporting line Pay, hours and working pattern Holiday, probation and notice Workplace and site rules Company branding and e-sign

Preview before purchase

Complete the builder, check the document output, then pay only when you are ready to download.

Specific clauses

What is added to the finished contract

The cleaner may perform agreed domestic tasks but cannot use unknown products, provide personal care, move unsafe items or accept cash work outside employer procedures.

Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.

Follow the Employer's documented arrangements covering appointments travel and cancellations.

Follow the Employer's documented arrangements covering lone working keys and alarms.

£19.99 one-off contractPreview before payment, then download the branded PDF and send for signature.

Employee handbook bundle

Domestic Cleaner Contract + Employee Handbook Bundle

Pair the contract with a fully customisable employee handbook and keep the role wording, workplace rules, branding and policies aligned from day one.

Industry-specific policies Contract and handbook generated together UK-focused policy content Easy to edit and maintain

After the contract

Run the employee lifecycle with HR Actions

Once the Domestic Cleaner contract is created, HR Actions help cleaning employers manage the next HR steps: recruitment, probation, performance, absence, disciplinary, grievance and offboarding.

Choose the right level of support

Single HR Action or Unlimited

Buy one HR Action for one employee process, or use HR Actions Unlimited when you expect recurring HR work.

Keep the context together

AI Workspace support

HRHeaven can pre-fill known employee, role, timeline and document facts, then asks the employer to confirm the missing details.

Stay ready for the next step

Timeline, reminders and audit

Each workflow keeps the case history, source context, reminders, documents and completion summary together.

Simple, transparent pricing

Choose the perfect solution for your business

Employment Contract
£19.99

Create a UK-focused employment contract in minutes, with role-aware wording and a reviewable preview.

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Employee Handbook
£34.99

Create a practical employee handbook for your workplace.

Employee Handbook Branded pages Industry-aware policies PDF downloadView details
Most PopularContract + Handbook Bundle
£44.99SAVE £9.99 versus buying separately

Everything needed to hire your first employee correctly.

Employment Contract Employee Handbook Individual PDF downloadsView details
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£14.99Save £5.00

Loyalty price for eligible returning customers creating an Employment Contract for a new employee or new hire.

For eligible returning customers One new Employment Contract Applied automatically after a completed qualifying purchaseView details
Action supportHR Actions
£4.99

Run employee lifecycle workflows with AI guidance, reminders, timeline and audit support.

Single HR Actions HR Actions Unlimited option AI Workspace Timeline and auditView details
Unlimited accessHR Actions Unlimited
£9.99/month

Launch eligible HR Actions across your organisation without paying per employee case.

Unlimited HR Action case files Unlimited employees Unlimited AI assistance Timeline and audit historyView details
Optional membershipCompliance Membership
£20.00/year

Optional yearly document maintenance, compliance reminders and update notifications.

Unlimited document regeneration HR alerts Compliance reminders Template update notificationsView details

Frequently asked questions

Who holds clients' house keys?

Use coded issue, secure storage, return and loss reporting controls.

Is travel between homes paid?

The contract should state working time, mileage and routing arrangements accurately.

Can clients request extra tasks?

Only within scope and authority, with time and price approval where required.

What happens after breakage?

Stop, notify promptly and preserve facts under the employer's customer process.

May a cleaner work alone?

Yes with appointment, contact, check-in and emergency arrangements.

Can client products be used?

Only where the employer permits and safe labelled use is understood.

How are pets handled?

Record client controls and avoid animal care beyond the agreed service.

Can cancellations affect hours?

State notice, reassignment and pay treatment consistently with the employment arrangement.

View all FAQs

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