Family History and Genealogy Assistant Contract UK

Responsibilities reflected in the contract

• Clarify family-history enquiries.
• Locate and explain relevant sources.
• Support databases catalogues and copies.
• Record citations scope and limitations.
• Refer restricted or specialist questions.

A realistic working scenario

Two records could describe the same ancestor but ages conflict, so the assistant explains the uncertainty and identifies evidence that could distinguish them.

Outputs to agree

• helpful source-based genealogy guidance
• accurate citations and research notes
• sensitive controlled access to records

Records and evidence

• Enquiry person place date and scope.
• Source reference search and result.
• Copy order permission and charge.
• Uncertainty restriction referral and outcome.
• Work records.
• Handover notes.

Reporting relationship

Typically reports to Line Manager or Department Manager. Confirm the employer's actual reporting structure in the builder.

Authority and escalation

• The assistant cannot guarantee ancestry, disclose restricted living-person data, breach database licences, alter records or present inference as documented fact.
• Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.

Tools and systems

• Email.
• Document systems.
• Phone systems.

Workplace context

• Office, client premises, remote systems or assigned work locations.

Contract priorities

• services appointments databases and charges
• sources catalogues certificates and citations
• privacy living people DNA and restrictions
• copies uncertainty referrals and records

Information the employer should prepare

• the genealogy services and collections
• the databases and licence boundaries
• the appointment and charging model
• the access privacy and copying rules
• the archivist registrar and specialist contacts