Postal & Courier employment contract

Employed Food Delivery Driver Contract UK

Clarify employed platform delivery around safe travel, food custody and accurate order handover.

Watercolour illustration showing Food Delivery Driver (Just Eat/Uber) at work in Postal & Courier on a pale sage background
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This page is maintained for UK employers creating food delivery driver (just eat/uber) contracts for postal & courier. HRHeaven uses a legally validated and solicitor-approved self-service contract framework, with wording for role duties, confidentiality, notice, holiday, probation and practical workplace expectations. It does not replace individual legal advice for complex or disputed circumstances.

Last updated
19 June 2026
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HRHeaven employment documentation team
Review standard
UK employer template review, versioned clause logic and preview before payment

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What's included in your contract

Job description

Clear role overview and key responsibilities.

Probation period

Clear probation terms for the selected arrangement.

Commission structure

Industry-specific commission clauses.

Working hours

Standard and flexible working arrangements.

Holiday entitlement

Holiday terms explained for the selected arrangement.

Confidentiality

Client and company confidentiality.

Disciplinary process

Clear process and employee rights.

Notice periods

Notice terms explained for both parties.

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Before you create it

Use this Food Delivery Driver (Just Eat/Uber) contract with confidence

Practical checks to help an employer choose the right starting point and prepare the information the document needs.

When to use this contract

Use this contract when appointing a Food Delivery Driver (Just Eat/Uber) to cover the following duties in a postal & courier workplace: carry out route, delivery, warehouse, transport or equipment duties for food delivery driver (just eat/uber) work in the postal & courier business; route and vehicle checks and delivery or passenger handover workplace, customer, service, safety or operational records and escalate material issues promptly; Follow postal & courier procedures for HSE escalation, workplace procedures, records, customer or client standards, data protection, health and safety and escalation; Protect route, delivery, vehicle, customer, address, tracking, stock, fuel and incident records and company property handled during the role. The role pack gives the employer a starting point that reflects the work, rather than a job-title-only document.

Food Delivery Driver (Just Eat/Uber) responsibilities include carry out route, delivery, warehouse, transport or equipment duties for food delivery driver (just eat/uber) work in the postal & courier business; route and vehicle checks and delivery or passenger handover workplace, customer, service, safety or operational records and escalate material issues promptly; Follow postal & courier procedures for HSE escalation, workplace procedures, records, customer or client standards, data protection, health and safety and escalation; Protect route, delivery, vehicle, customer, address, tracking, stock, fuel and incident records and company property handled during the role. The role also calls for food Delivery Driver (Just Eat/Uber); Route discipline; Vehicle or equipment checks; Customer handover, with records, handovers and escalation kept within the employer's agreed procedures.

What makes this role different

Food Delivery Driver (Just Eat/Uber) is different from a generic postal & courier appointment because the contract needs to record carry out route, delivery, warehouse, transport or equipment duties for food delivery driver (just eat/uber) work in the postal & courier business; route and vehicle checks and delivery or passenger handover workplace, customer, service, safety or operational records and escalate material issues promptly; Follow postal & courier procedures for HSE escalation, workplace procedures, records, customer or client standards, data protection, health and safety and escalation; Protect route, delivery, vehicle, customer, address, tracking, stock, fuel and incident records and company property handled during the role and the related food Delivery Driver (Just Eat/Uber); Route discipline; Vehicle or equipment checks; Customer handover. The Employee must follow the postal & courier operational controls that apply to food delivery driver (just eat/uber) work, including HSE escalation, workplace procedures, records, customer or client standards, data protection, health and safety and escalation, accurate record keeping, escalation and safe working requirements

Not a fit / obtain specialist advice

This contract is not a fit where the employee's duties, workplace or employment arrangement materially differ from food delivery driver (just eat/uber) work in postal & courier. Recheck the role, industry and working pattern before issuing it.

What to prepare before you issue it

  • the genuine employment and platform model
  • the vehicle cycle and insurance responsibility
  • the app device and availability requirements
  • the food temperature and tamper controls
  • the pay tips expenses and cancellation rules

Day-to-day operating brief

What Food Delivery Driver (Just Eat/Uber) work looks like in practice

An employed food delivery driver collects prepared orders and completes time-sensitive deliveries while protecting food, customer information and proof-of-delivery data. The contract must match the real employment arrangement and must not assume platform-worker status from the job title.

Responsibilities to define

  • accept and collect allocated food orders
  • check order identity and secure insulated transport
  • deliver safely using approved app evidence
  • protect customer addresses and access details
  • report delay spill refusal and incident

A realistic working scenario

A shift may involve accepting an allocated route, checking an order and insulated equipment, navigating to a customer, resolving an access problem and recording delivery or a failed attempt. Driving safety and food condition take priority over an unrealistic delivery target.

Outputs to agree

  • accurate collection and delivery of allocated orders
  • safe driving and secure handling of food
  • timely reporting of delay, damage, failed delivery or customer concern

Records and evidence

  • collection and delivery confirmations
  • mileage, route or working-time records where required
  • vehicle and equipment checks
  • failed-delivery, incident and customer-contact notes

Authority and escalation

Define whether the driver can reject an unsafe instruction, contact customers, alter a route, refund an order or dispose of undeliverable food. State who owns decisions about complaints, pay adjustments and serious incidents.

Contract priorities

  • employment status and actual working control
  • vehicle ownership, insurance, fuel and expenses
  • hours, breaks and location tracking
  • food handling, customer data and proof of delivery

Information the employer should prepare

  • the genuine employment and platform model
  • the vehicle cycle and insurance responsibility
  • the app device and availability requirements
  • the food temperature and tamper controls
  • the pay tips expenses and cancellation rules

Individually written and reviewed against the maintained role record.

Maintained role evidence

The facts this Food Delivery Driver (Just Eat/Uber) contract is built around

These role-pack details give an employer something concrete to check before using the contract for postal & courier work.

Work setting

Depot, route, warehouse or customer delivery locations

Primary duties

  • Carry out route, delivery, warehouse, transport or equipment duties for food delivery driver (just eat/uber) work in the postal & courier business.
  • route and vehicle checks and delivery or passenger handover workplace, customer, service, safety or operational records and escalate material issues promptly.
  • Follow postal & courier procedures for HSE escalation, workplace procedures, records, customer or client standards, data protection, health and safety and escalation.

Capabilities to confirm

  • Food Delivery Driver (Just Eat/Uber)
  • Route discipline
  • Vehicle or equipment checks
  • Customer handover

Governance focus

HSE context where applicable. Food Delivery Driver (Just Eat/Uber) work in Postal & Courier must follow HSE expectations where they apply, the Employer's policies, data protection controls, health and safety rules, role records, escalation routes and training requirements relevant to route and vehicle checks, delivery or passenger handover, journey records. Family: driver.

Contract builder output

Food Delivery Driver (Just Eat/Uber) clauses and builder inputs

HRHeaven builds the contract from the employer's answers, the selected industry, and the role-specific wording for this job.

Role wording

Food Delivery Driver (Just Eat/Uber) duties

The Employee is employed as Food Delivery Driver (Just Eat/Uber) in the Employer's Postal & Courier business. The role requires reasonable skill, care, accuracy, cooperation with management instructions and attention to the records, risks and standards specific to food delivery driver (just eat/uber) work.

Carry out route, delivery, warehouse, transport or equipment duties in line with the Employer's operating procedures, authorised work commitments, workplace standards and lawful management instructions. Maintain accurate route and vehicle checks and delivery or passenger handover workplace, customer, service, safety or operational records and complete handovers, checks, reports or updates required for the role. Raise risks, delays, complaints, safeguarding, safety, regulatory or quality concerns promptly where they affect food delivery driver (just eat/uber) work. Use systems, equipment, information and company property only for authorised work purposes.

Builder answers

What the contract builder captures

Employer and employee details Role title and reporting line Pay, hours and working pattern Holiday, probation and notice Workplace and site rules Company branding and e-sign

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Specific clauses

What is added to the finished contract

The Employee must perform Food Delivery Driver (Just Eat/Uber) duties with reasonable skill, care and professionalism, including route and vehicle checks, delivery or passenger handover, journey records, loading and security, incident and delay escalation, food, delivery, driver. The Employee must follow the Employer's procedures, keep role records accurate, complete required checks or handovers, and ask for guidance where instructions, authority limits or risks are unclear.

The Employee must not disclose, copy, remove, misuse or access route, delivery, vehicle, customer, address, tracking, stock, fuel and incident records except where authorised and necessary for proper food delivery driver (just eat/uber) work. Any suspected loss, misuse or unauthorised disclosure must be reported promptly.

The Employee must follow the postal & courier operational controls that apply to food delivery driver (just eat/uber) work, including HSE escalation, workplace procedures, records, customer or client standards, data protection, health and safety and escalation, accurate record keeping, escalation and safe working requirements.

The Employee must protect route, delivery, vehicle, customer, address, tracking, stock, fuel and incident records, including any personal data, customer or client information, operational records, pricing, credentials, security information, business plans and role-specific records accessed while performing food delivery driver (just eat/uber) duties.

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Employee handbook bundle

Food Delivery Driver (Just Eat/Uber) Contract + Employee Handbook Bundle

Pair the contract with a fully customisable employee handbook and keep the role wording, workplace rules, branding and policies aligned from day one.

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After the contract

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Frequently asked questions

Can an employment contract be used for a platform food-delivery driver?

Only if employment reflects the true arrangement. The written label does not decide legal status, so control, substitution, personal service, pay and the way work is performed must match the facts.

What vehicle terms should an employed food delivery driver's contract cover?

Confirm whose vehicle is used, required licence and insurance checks, maintenance and safety duties, fuel or mileage treatment, permitted use, equipment and the reporting route after an accident or breakdown.

Are platform drivers always self-employed?

No; status depends on real arrangements.

Who supplies the vehicle?

State insurance, maintenance and costs.

Can sealed food be opened?

No; report order concerns.

How are tips handled?

Set allocation and payment transparently.

What if a customer cannot be found?

Use app contact and failed-delivery procedure.

How is customer data protected?

Use it only for the active delivery.

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