Postal & Courier employment contract
UK Postmaster (Sub Postmaster) contract. Solicitor-approved framework, £39.99, preview before payment, PDF and Word included.
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Solicitor-approved contract framework
This page is maintained for UK employers creating postmaster (sub postmaster) contracts for postal & courier. HRHeaven uses a solicitor-approved self-service contract framework, with wording for role duties, confidentiality, notice, holiday, probation and practical workplace expectations. It does not replace individual legal advice for complex or disputed circumstances.
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Client and company confidentiality.
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Notice terms explained for both parties.
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Practical checks to help an employer choose the right starting point and prepare the information the document needs.
Use this contract when appointing a Postmaster (Sub Postmaster) to cover the following duties in a postal & courier workplace: carry out route, delivery, warehouse, transport or equipment duties for postmaster (sub postmaster) work in the postal & courier business; postmaster (sub postmaster) work planning and postal and courier records workplace, customer, service, safety or operational records and escalate material issues promptly; Follow postal & courier procedures for HSE escalation, workplace procedures, records, customer or client standards, data protection, health and safety and escalation; Protect route, delivery, vehicle, customer, address, tracking, stock, fuel and incident records and company property handled during the role. The role pack gives the employer a starting point that reflects the work, rather than a job-title-only document.
Postmaster (Sub Postmaster) responsibilities include carry out route, delivery, warehouse, transport or equipment duties for postmaster (sub postmaster) work in the postal & courier business; postmaster (sub postmaster) work planning and postal and courier records workplace, customer, service, safety or operational records and escalate material issues promptly; Follow postal & courier procedures for HSE escalation, workplace procedures, records, customer or client standards, data protection, health and safety and escalation; Protect route, delivery, vehicle, customer, address, tracking, stock, fuel and incident records and company property handled during the role. The role also calls for postmaster (Sub Postmaster); Route discipline; Vehicle or equipment checks; Customer handover, with records, handovers and escalation kept within the employer's agreed procedures.
Postmaster (Sub Postmaster) is different from a generic postal & courier appointment because the contract needs to record carry out route, delivery, warehouse, transport or equipment duties for postmaster (sub postmaster) work in the postal & courier business; postmaster (sub postmaster) work planning and postal and courier records workplace, customer, service, safety or operational records and escalate material issues promptly; Follow postal & courier procedures for HSE escalation, workplace procedures, records, customer or client standards, data protection, health and safety and escalation; Protect route, delivery, vehicle, customer, address, tracking, stock, fuel and incident records and company property handled during the role and the related postmaster (Sub Postmaster); Route discipline; Vehicle or equipment checks; Customer handover. The Employee must follow the postal & courier operational controls that apply to postmaster (sub postmaster) work, including HSE escalation, workplace procedures, records, customer or client standards, data protection, health and safety and escalation, accurate record keeping, escalation and safe working requirements
This contract is not a fit where the employee's duties, workplace or employment arrangement materially differ from postmaster (sub postmaster) work in postal & courier. Recheck the role, industry and working pattern before issuing it.
Maintained role evidence
These role-pack details give an employer something concrete to check before using the contract for postal & courier work.
Depot, route, warehouse or customer delivery locations
HSE context where applicable. Postmaster (Sub Postmaster) work in Postal & Courier must follow HSE expectations where they apply, the Employer's policies, data protection controls, health and safety rules, role records, escalation routes and training requirements relevant to postmaster (sub postmaster) work planning, postal and courier records, postmaster (sub postmaster) quality checks. Family: driver.
Maintained from role pack 1.0.0; content owner: HRHeaven employment documentation team; last reviewed 19 June 2026.
Role-specific intelligence
The Postmaster (Sub Postmaster) contract is shaped for postal & courier employers, with practical duties, reporting expectations, workplace context and protections that a generic contract would not explain as clearly.
Responsibilities
For Postmaster (Sub Postmaster) work in postal & courier, the contract should make Carry out route, delivery, warehouse, transport or equipment duties for postmaster (sub postmaster) work in the postal & courier business. and postmaster (sub postmaster) work planning and postal and courier records workplace, customer, service, safety or operational records and escalate material issues promptly. explicit.
Capability
Postmaster (Sub Postmaster) performance depends on Postmaster (Sub Postmaster) and Route discipline. Set training, competence and quality expectations before independent work.
Reporting
Postmaster (Sub Postmaster) employees should have a clear manager or escalation route. The document should describe who assigns work, who approves changes to duties or hours, and when concerns need to be raised with senior management. This contract makes that reporting route explicit for Postmaster (Sub Postmaster).
Workplace
Postmaster (Sub Postmaster) work is usually shaped by depot, route, warehouse, and customer delivery locations and by the operational needs of postal & courier. The contract should avoid vague promises while still making normal flexibility understandable. The contract keeps that context clear for Postmaster (Sub Postmaster) work.
Records
For Postmaster (Sub Postmaster) employees, accurate records, handovers and updates help managers review work and follow up issues without relying on informal memory.
Risk control
The postmaster (sub postmaster) contract should address The Employee must protect route, delivery, vehicle, customer, address, tracking, stock, fuel and incident records, including any personal data, customer or client information, operational records, pricing, credentials, security information, business plans and role-specific records accessed while performing postmaster (sub postmaster) duties. and The Employee must follow the postal & courier operational controls that apply to postmaster (sub postmaster) work, including HSE escalation, workplace procedures, records, customer or client standards, data protection, health and safety and escalation, accurate record keeping, escalation and safe working requirements. and explain when concerns must be raised.
Protection
For Postmaster (Sub Postmaster), The Employee must protect route, delivery, vehicle, customer, address, tracking, stock, fuel and incident records, including any personal data, customer or client information, operational records, pricing, credentials, security information, business plans and role-specific records accessed while performing postmaster (sub postmaster) duties. Apply those protections to the records and systems used in postal & courier.
Contract detail
For Postmaster (Sub Postmaster), Postmaster (Sub Postmaster) work in Postal & Courier must follow HSE expectations where they apply, the Employer's policies, data protection controls, health and safety rules, role records, escalation routes and training requirements relevant to postmaster (sub postmaster) work planning, postal and courier records, postmaster (sub postmaster) quality checks. Family: driver. The role-specific terms should connect this context with The Employee must perform Postmaster (Sub Postmaster) duties with reasonable skill, care and professionalism, including postmaster (sub postmaster) work planning, postal and courier records, postmaster (sub postmaster) quality checks, postal and courier escalation, postmaster (sub postmaster) stakeholder updates, postmaster, vehicle use, route records. The Employee must follow the Employer's procedures, keep role records accurate, complete required checks or handovers, and ask for guidance where instructions, authority limits or risks are unclear. and The Employee must not disclose, copy, remove, misuse or access route, delivery, vehicle, customer, address, tracking, stock, fuel and incident records except where authorised and necessary for proper postmaster (sub postmaster) work. Any suspected loss, misuse or unauthorised disclosure must be reported promptly..
Source record: HRHeaven role pack 1.0.0; content owner: HRHeaven employment documentation team; last reviewed 19 June 2026.
Contract builder output
HRHeaven builds the contract from the employer's answers, the selected industry, and the role-specific wording for this job.
Role wording
The Employee is employed as Postmaster (Sub Postmaster) in the Employer's Postal & Courier business. The role requires reasonable skill, care, accuracy, cooperation with management instructions and attention to the records, risks and standards specific to postmaster (sub postmaster) work.
Carry out route, delivery, warehouse, transport or equipment duties in line with the Employer's operating procedures, authorised work commitments, workplace standards and lawful management instructions. Maintain accurate postmaster (sub postmaster) work planning and postal and courier records workplace, customer, service, safety or operational records and complete handovers, checks, reports or updates required for the role. Raise risks, delays, complaints, safeguarding, safety, regulatory or quality concerns promptly where they affect postmaster (sub postmaster) work. Use systems, equipment, information and company property only for authorised work purposes.Builder answers
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Specific clauses
The Employee must perform Postmaster (Sub Postmaster) duties with reasonable skill, care and professionalism, including postmaster (sub postmaster) work planning, postal and courier records, postmaster (sub postmaster) quality checks, postal and courier escalation, postmaster (sub postmaster) stakeholder updates, postmaster, vehicle use, route records. The Employee must follow the Employer's procedures, keep role records accurate, complete required checks or handovers, and ask for guidance where instructions, authority limits or risks are unclear.
The Employee must not disclose, copy, remove, misuse or access route, delivery, vehicle, customer, address, tracking, stock, fuel and incident records except where authorised and necessary for proper postmaster (sub postmaster) work. Any suspected loss, misuse or unauthorised disclosure must be reported promptly.
The Employee must follow the postal & courier operational controls that apply to postmaster (sub postmaster) work, including HSE escalation, workplace procedures, records, customer or client standards, data protection, health and safety and escalation, accurate record keeping, escalation and safe working requirements.
The Employee must protect route, delivery, vehicle, customer, address, tracking, stock, fuel and incident records, including any personal data, customer or client information, operational records, pricing, credentials, security information, business plans and role-specific records accessed while performing postmaster (sub postmaster) duties.
£39.99 one-off contractPreview before payment, then download the branded PDF and send for signature.Contract discovery
Browse all Postal & Courier employment contract pages. Find contract templates for Postal Delivery Worker (Postie), Delivery Officer (RM), Postwoman/Postman, Parcel Force Driver, Royal Mail Driver (HGV/LGV), Mail Centre Sorter (Distribution) and more.
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Data Entry Clerk (Sorting)The Employee is employed as Data Entry Clerk (Sorting) in the Employer's Postal & Courier business. The role requires reasonable skill, care, accuracy, cooperation with management instructions and attention to the records, risks and standards specific to data entry clerk (sorting) work.
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International Mail Clerk (Customs)The Employee is employed as International Mail Clerk (Customs) in the Employer's Postal & Courier business. The role requires reasonable skill, care, accuracy, cooperation with management instructions and attention to the records, risks and standards specific to international mail clerk (customs) work.
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Customer Service Advisor (Post Office)The Employee is employed as Customer Service Advisor (Post Office) in the Employer's Postal & Courier business. The role requires reasonable skill, care, accuracy, cooperation with management instructions and attention to the records, risks and standards specific to customer service advisor (post office) work.
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Generate contractPostmaster (Sub Postmaster)The Employee is employed as Postmaster (Sub Postmaster) in the Employer's Postal & Courier business. The role requires reasonable skill, care, accuracy, cooperation with management instructions and attention to the records, risks and standards specific to postmaster (sub postmaster) work.
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Mailroom Supervisor (Corporate)The Employee is employed as Mailroom Supervisor (Corporate) in the Employer's Postal & Courier business. The role requires reasonable skill, care, accuracy, cooperation with management instructions and attention to the records, risks and standards specific to mailroom supervisor (corporate) work.
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Mailroom Assistant (Office)The Employee is employed as Mailroom Assistant (Office) in the Employer's Postal & Courier business. The role requires reasonable skill, care, accuracy, cooperation with management instructions and attention to the records, risks and standards specific to mailroom assistant (office) work.
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Courier Driver (Self-Employed)The Employee is employed as Courier Driver (Self-Employed) in the Employer's Postal & Courier business. The role requires reasonable skill, care, accuracy, cooperation with management instructions and attention to the records, risks and standards specific to courier driver (self-employed) work.
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Multi-Drop Courier (Vehicle)The Employee is employed as Multi-Drop Courier (Vehicle) in the Employer's Postal & Courier business. The role requires reasonable skill, care, accuracy, cooperation with management instructions and attention to the records, risks and standards specific to multi-drop courier (vehicle) work.
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Same Day Courier (Van)The Employee is employed as Same Day Courier (Van) in the Employer's Postal & Courier business. The role requires reasonable skill, care, accuracy, cooperation with management instructions and attention to the records, risks and standards specific to same day courier (van) work.
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Cycle Courier (Parcel)The Employee is employed as Cycle Courier (Parcel) in the Employer's Postal & Courier business. The role requires reasonable skill, care, accuracy, cooperation with management instructions and attention to the records, risks and standards specific to cycle courier (parcel) work.
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Bank Courier (Cash Transit)The Employee is employed as Bank Courier (Cash Transit) in the Employer's Postal & Courier business. The role requires reasonable skill, care, accuracy, cooperation with management instructions and attention to the records, risks and standards specific to bank courier (cash transit) work.
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Security Courier (Valuables)The Employee is employed as Security Courier (Valuables) in the Employer's Postal & Courier business. The role requires reasonable skill, care, accuracy, cooperation with management instructions and attention to the records, risks and standards specific to security courier (valuables) work.
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High Value Item Courier (Art)The Employee is employed as High Value Item Courier (Art) in the Employer's Postal & Courier business. The role requires reasonable skill, care, accuracy, cooperation with management instructions and attention to the records, risks and standards specific to high value item courier (art) work.
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Holiday Cover CourierThe Employee is employed as Holiday Cover Courier in the Employer's Postal & Courier business. The role requires reasonable skill, care, accuracy, cooperation with management instructions and attention to the records, risks and standards specific to holiday cover courier work.
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Relief Delivery Driver (Agency)The Employee is employed as Relief Delivery Driver (Agency) in the Employer's Postal & Courier business. The role requires reasonable skill, care, accuracy, cooperation with management instructions and attention to the records, risks and standards specific to relief delivery driver (agency) work.
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Pair the contract with a fully customisable employee handbook and keep the role wording, workplace rules, branding and policies aligned from day one.
Industry-specific policies Contract and handbook generated together UK-focused policy content Easy to edit and maintainAfter the contract
Once the Postmaster (Sub Postmaster) contract is created, HR Actions help postal & courier employers manage the next HR steps: recruitment, probation, performance, absence, disciplinary, grievance and offboarding.
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Postmasters are expected to maintain postmaster workplace records and related handover, approval and escalation records.
Postmasters are expected to protect postmaster confidential records, postal & courier client or service information and any related workplace information.
Postmasters are expected to follow HSE-facing workplace compliance procedures and keep evidence needed for audits, inspections or complaints.
Postmasters help protect the business by keeping reliable records, protecting confidential information and escalating material concerns promptly.
A Postmaster (Sub Postmaster) contract should reflect the Logistics And Transport function, Driver role family, high physical risk, medium data sensitivity and the practical standards expected in postal & courier.
The main signals are Complete Vehicle Checks, Follow Road Safety Rules, Keep Delivery Records, Policy Non-Compliance, with training expectations such as safeguarding training, health and safety training, company induction.
The contract should protect customer addresses, route data, delivery information, role records and require secure handling, accurate records, prompt escalation and return of property or data when employment ends.
Yes. Useful companion policies include Health And Safety, Data Protection, Equal Opportunities, Disciplinary so managers can apply the contract consistently in day-to-day work.
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