CAMHS Support Worker Employment Contract UK

Responsibilities reflected in the contract

• Deliver delegated engagement and daily-living support from the current care plan.
• Communicate with each young person in an age-appropriate and trauma-aware manner.
• Observe and record mood, participation, risk indicators and stated concerns factually.
• Follow safety plans and escalate urgent mental-health or safeguarding information promptly.
• Share information with families and professionals only through authorised arrangements.
• Maintain professional boundaries during community, digital and out-of-hours contact.

A realistic working scenario

A young person says their risk has increased but asks the worker not to tell anyone. The worker listens, explains the limit of confidentiality, follows the current safety plan and contacts the named clinical or safeguarding lead, recording the words and actions accurately.

Outputs to agree

• consistent support with agreed therapeutic goals
• safe engagement with young people and families
• prompt clinical and safeguarding escalation

Records and evidence

• Contact and intervention note.
• Goal, mood or engagement observation.
• Risk and safety-plan action.
• Family communication and clinical handover.
• Care plans.
• Care notes.

Reporting relationship

Typically reports to Registered Manager, Service Manager, Team Leader or Care Coordinator. Confirm the employer's actual reporting structure in the builder.

Authority and escalation

• The worker may deliver delegated support within the care plan. Risk assessment conclusions, diagnosis, treatment change, medicine advice and decisions to withhold safeguarding information belong with the authorised clinical team.
• Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.

Tools and systems

• Care record systems.
• Rostering systems.
• Medication records where authorised.
• Moving and handling equipment where trained.
• Secure communication tools.

Workplace context

• Care home, community care, client home or agreed care settings.

Training and certification

• Complete employer-required safeguarding training.
• Complete employer-required health and safety training.

Contract priorities

• children's safeguarding
• clinical supervision
• family and young-person confidentiality
• community visits and out-of-hours risk

Information the employer should prepare

• the age group, service model and settings covered
• the shift, community-visit and out-of-hours expectations
• the clinical supervision and named risk-escalation routes
• the safeguarding, de-escalation and specialist training required
• the rules for family contact, digital communication and record access
• the delegated interventions and treatment boundaries of the post