Residential Personal Assistant Employment Contract UK
Define tailored practical support for one resident while clarifying whose instructions apply and where financial, care, legal and clinical authority remains.
This contract includes Complete agreed practical and personal tasks around the resident's choices. Organise authorised appointments, correspondence and daily arrangements. Support purchases and expenses within documented financial limits. Preview before payment PDF and editable DOCX files after checkoutBuilt for UK employers
Looking for a Personal Assistant (Residential) employment contract? This page takes you straight into the role-specific builder, with preview before payment and both PDF and DOCX files included after checkout.
Solicitor-approved framework Preview Before Payment £19.99 one-off PDF & editable Word Industry-specific clauses Secure Stripe payment
1,881Role-specific contract paths
GuidedHR Action journeys
40Industries supported
UK-focusedEmployment guidance
Secure payments by Stripe Data handling controlsUK employment contextClear product and advice boundaries
Legally validated and solicitor-approved contract framework
Reviewed for straightforward UK employer use
This page is maintained for UK employers creating personal assistant (residential) contracts for residential care. HRHeaven uses a legally validated and solicitor-approved self-service contract framework, with wording for role duties, confidentiality, notice, holiday, probation and practical workplace expectations. It does not replace individual legal advice for complex or disputed circumstances.
Last updated
19 June 2026
Content owner
HRHeaven employment documentation team
Review standard
UK employer template review, versioned clause logic and preview before payment
Free e-sign included
Send the completed contract for signature from your HRHeaven workspace without buying a separate signature tool.
Employer dashboard
Store contracts, track signature status, download signed PDFs, and keep employee documents in one secure dashboard.
Free branding
Add your company name, logo and brand colour so the contract looks like it came from your business.
What's included in your contract
Job description
Clear role overview and key responsibilities.
Probation period
Clear probation terms for the selected arrangement.
Role-specific duties
Maintained responsibilities, records and authority boundaries for the selected role.
Working hours
Standard and flexible working arrangements.
Holiday entitlement
Holiday terms explained for the selected arrangement.
Confidentiality
Client and company confidentiality.
Disciplinary process
Clear process and employee rights.
Notice periods
Notice terms explained for both parties.
You’ll receive your contract in both PDF & DOCX formats
Download a polished PDF ready to issue and an editable DOCX copy for future updates.
PDFReady to use
DOCXFully editable
Before you create it
Use this Personal Assistant (Residential) contract with confidence
Practical checks to help an employer choose the right starting point and prepare the information the document needs.
When to use this contract
Deliver individualised practical and personal assistance, maintain well-organised appointments and daily tasks, and deliver clear coordination with the resident and care team.
Workplace context: Care home, community care, client home or agreed care settings.
What makes this role different
Follow the Employer's documented arrangements covering identity of employer and instructing person. Follow the Employer's documented arrangements covering resident privacy and choice. Follow the Employer's documented arrangements covering money, purchases and gifts. Follow the Employer's documented arrangements covering coordination with home staff. Follow the Employer's documented arrangements covering CQC requirements where applicable.
Not a fit / obtain specialist advice
Recheck the role or obtain appropriate advice if the work would exceed these maintained authority boundaries: The assistant may complete agreed tasks with the person's consent. Clinical, legal, financial and capacity decisions, care-plan change and safeguarding outcomes require the authorised person or professional. Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.
What to prepare before you issue it
the employing party and people authorised to give instructions
the resident-specific practical and personal tasks included
the normal hours, location and flexibility required
the appointment, correspondence and travel responsibilities
the purchase, cash, card, gift and expense authority delegated
the relationship with care staff and decision-escalation route
Day-to-day operating brief
What Personal Assistant (Residential) work looks like in practice
A residential personal assistant provides tailored practical and personal support to an individual within a residential setting. The contract should identify whose instructions govern the role, how it coordinates with home staff and the limits around money, appointments, correspondence and personal decisions.
Responsibilities reflected in the contract
Complete agreed practical and personal tasks around the resident's choices.
Organise authorised appointments, correspondence and daily arrangements.
Support purchases and expenses within documented financial limits.
Coordinate activity with care-home staff and avoid conflicting instructions.
Protect private papers, devices, conversations and personal information.
Record requests and escalate clinical, legal, financial or safeguarding concerns.
A realistic working scenario
The resident asks the assistant to cancel a clinical appointment and transfer money to a relative. The assistant checks the agreed support authority, records the requests and seeks the appropriate care or representative input rather than assuming decision or financial power.
Outputs to agree
individualised practical and personal assistance
well-organised appointments and daily tasks
clear coordination with the resident and care team
Records and evidence
Agreed task and preference note.
Appointment and correspondence log.
Expense or purchase record.
Care-team handover and concern entry.
Care plans.
Care notes.
Reporting relationship
Typically reports to Registered Manager, Service Manager, Team Leader or Care Coordinator. Confirm the employer's actual reporting structure in the builder.
Authority and escalation
The assistant may complete agreed tasks with the person's consent. Clinical, legal, financial and capacity decisions, care-plan change and safeguarding outcomes require the authorised person or professional.
Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.
Tools and systems
Care record systems.
Rostering systems.
Medication records where authorised.
Moving and handling equipment where trained.
Secure communication tools.
Workplace context
Care home, community care, client home or agreed care settings.
Training and certification
Complete employer-required safeguarding training.
Complete employer-required health and safety training.
Contract priorities
identity of employer and instructing person
resident privacy and choice
money, purchases and gifts
coordination with home staff
Information the employer should prepare
the employing party and people authorised to give instructions
the resident-specific practical and personal tasks included
the normal hours, location and flexibility required
the appointment, correspondence and travel responsibilities
the purchase, cash, card, gift and expense authority delegated
the relationship with care staff and decision-escalation route
Individually written and reviewed against the maintained role record.
Maintained role evidence
The facts this Personal Assistant (Residential) contract is built around
These role-pack details give an employer something concrete to check before using the contract for residential care work.
Work setting
Care home, community care, client home or agreed care settings.
Primary duties
Complete agreed practical and personal tasks around the resident's choices.
Organise authorised appointments, correspondence and daily arrangements.
Support purchases and expenses within documented financial limits.
Coordinate activity with care-home staff and avoid conflicting instructions.
Tools and training to confirm
Care record systems.
Rostering systems.
Medication records where authorised.
Moving and handling equipment where trained.
Governance focus
CQC context where applicable. Follow the Employer's documented arrangements covering identity of employer and instructing person. Follow the Employer's documented arrangements covering resident privacy and choice. Follow the Employer's documented arrangements covering money, purchases and gifts.
Contract builder output
Personal Assistant (Residential) clauses and builder inputs
HRHeaven builds the contract from the employer's answers, the selected industry, and the role-specific wording for this job.
Role wording
Personal Assistant (Residential) duties
Deliver individualised practical and personal assistance, maintain well-organised appointments and daily tasks, and deliver clear coordination with the resident and care team.
Complete agreed practical and personal tasks around the resident's choices. Organise authorised appointments, correspondence and daily arrangements. Support purchases and expenses within documented financial limits. Coordinate activity with care-home staff and avoid conflicting instructions. Protect private papers, devices, conversations and personal information.
Builder answers
What the contract builder captures
Employer and employee details Role title and reporting line Pay, hours and working pattern Holiday, probation and notice Workplace and site rules Company branding and e-sign
Preview before purchase
Complete the builder, check the document output, then pay only when you are ready to download.
Specific clauses
What is added to the finished contract
The assistant may complete agreed tasks with the person's consent. Clinical, legal, financial and capacity decisions, care-plan change and safeguarding outcomes require the authorised person or professional.
Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.
Follow the Employer's documented arrangements covering identity of employer and instructing person.
Follow the Employer's documented arrangements covering resident privacy and choice.
£19.99 one-off contractPreview before payment, then download the branded PDF and send for signature.
Explore the catalogue
Related roles in Residential Care
Compare nearby role contracts before choosing the wording that matches the work.
Once the Personal Assistant (Residential) contract is created, HR Actions help residential care employers manage the next HR steps: recruitment, probation, performance, absence, disciplinary, grievance and offboarding.
Choose the right level of support
Single HR Action or Unlimited
Buy one HR Action for one employee process, or use HR Actions Unlimited when you expect recurring HR work.
Keep the context together
AI Workspace support
HRHeaven can pre-fill known employee, role, timeline and document facts, then asks the employer to confirm the missing details.
Stay ready for the next step
Timeline, reminders and audit
Each workflow keeps the case history, source context, reminders, documents and completion summary together.
Only under a clear, authorised arrangement with transaction records and limits. Personal trust alone should not create financial authority.
Who directs the role inside a care home?
The contract should explain the resident's choices, any representative's authority and how the assistant follows site safety and care coordination without creating conflicting instructions.
Who is the employer of a Residential Personal Assistant?
The contract must identify the actual employer and distinguish that relationship from directions lawfully given by the resident, representative or care-home team.
Can the assistant use a resident's bank card?
Only under a clear authorised arrangement defining purpose, limits, PIN security, receipts and reconciliation; convenience or verbal trust alone is insufficient.
May the assistant cancel a medical appointment?
They can act within the resident's choice and documented authority, but uncertainty about capacity, clinical risk or representative instructions should be referred appropriately.
How should confidential correspondence be handled?
Follow the resident's instructions and any valid authority, keep documents and access details secure and record actions where the agreed support arrangement requires it.
Can the care home direct every part of the assistant's work?
Site safety and care coordination must be respected, but employment supervision and resident-specific instructions should follow the roles and authority stated in the agreement.
What if the resident and a representative give conflicting instructions?
Do not choose informally where authority is unclear; preserve the resident's voice, manage immediate safety and use the documented decision and escalation route.
£19.99 one-off contractPreview before payment, then download the branded PDF and send for signature.
Employment Contract
Employee Handbook
Contract + Handbook Bundle
HR Actions
HR Actions Unlimited
Compliance Membership