Social Care employment contract

Care Provider Care Coordinator Employment Contract UK

Name: Care Provider Care Coordinator Employment Contract UK
Brand: HRHeaven
SKU: social_care_care_coordinator_generated_v1
Price: 19.99 GBP
Availability: InStock

Define operational coordination of safe, timely home or community support while preserving professional and managerial approval limits.

Watercolour illustration showing Care Coordinator at work in Social Care on a pale sage background

This contract includes Translate authorised plans into workable schedules. Match workers to needs skills and preferences. Monitor visit coverage changes and continuity. Preview before payment PDF and editable DOCX files after checkoutBuilt for UK employers

Create My Care Coordinator Contract — £19.99

Looking for a Care Coordinator employment contract? This page takes you straight into the role-specific builder, with preview before payment and both PDF and DOCX files included after checkout.

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This page is maintained for UK employers creating care coordinator contracts for social care. HRHeaven uses a legally validated and solicitor-approved self-service contract framework, with wording for role duties, confidentiality, notice, holiday, probation and practical workplace expectations. It does not replace individual legal advice for complex or disputed circumstances.

Last updated: 19 June 2026
Content owner: HRHeaven employment documentation team
Review standard: UK employer template review, versioned clause logic and preview before payment

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What's included in your contract

Job description

Clear role overview and key responsibilities.

Probation period

Clear probation terms for the selected arrangement.

Role-specific duties

Maintained responsibilities, records and authority boundaries for the selected role.

Working hours

Standard and flexible working arrangements.

Holiday entitlement

Holiday terms explained for the selected arrangement.

Confidentiality

Client and company confidentiality.

Disciplinary process

Clear process and employee rights.

Notice periods

Notice terms explained for both parties.

Before you create it

Use this Care Coordinator contract with confidence

Practical checks to help an employer choose the right starting point and prepare the information the document needs.

When to use this contract

Deliver translate authorised plans into workable schedules, deliver match workers to needs skills and preferences, and monitor visit coverage changes and continuity.

Workplace context: Care home, community care, client home or agreed care settings.

What makes this role different

Follow the Employer's documented arrangements covering the service locations and coordination hours. Follow the Employer's documented arrangements covering the rostering system and staffing authority. Follow the Employer's documented arrangements covering the plan-change and worker-matching controls. Follow the Employer's documented arrangements covering the missed-call on-call and safeguarding routes. Follow the Employer's documented arrangements covering CQC requirements where applicable.

Not a fit / obtain specialist advice

Recheck the role or obtain appropriate advice if the work would exceed these maintained authority boundaries: A Care Coordinator turns assessed needs into deliverable visits, schedules or support arrangements. Terms should cover referrals, care-plan information, staff skills, continuity, travel time, double-handed calls, medication competencies, missed visits, absence cover and communications with people receiving support and families. The coordinator may adjust routine deployment within authority but should not rewrite assessed outcomes, conceal uncovered calls or allocate tasks to workers without the necessary training. Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.

What to prepare before you issue it

the service locations and coordination hours
the rostering system and staffing authority
the plan-change and worker-matching controls
the missed-call on-call and safeguarding routes
the registered manager commissioner and family contacts

Day-to-day operating brief

What Care Coordinator work looks like in practice

A Care Coordinator turns assessed needs into deliverable visits, schedules or support arrangements. Terms should cover referrals, care-plan information, staff skills, continuity, travel time, double-handed calls, medication competencies, missed visits, absence cover and communications with people receiving support and families. The coordinator may adjust routine deployment within authority but should not rewrite assessed outcomes, conceal uncovered calls or allocate tasks to workers without the necessary training. Responsible for coordinating safe care operations, staff supervision, care records, safeguarding, CQC-related evidence where applicable, rota or service delivery, complaints and escalation of service-user or resident welfare concerns The Employee is employed as Care Coordinator in the Employer's Social Care business. The role involves coordinating safe care operations, staff supervision, care records, safeguarding, CQC-related evidence where applicable, rota or service delivery, complaints and escalation of service-user or resident welfare concerns The Employee must follow the social care operational controls that apply to care coordinator work, including CQC requirements where applicable, safeguarding, care planning, medication procedures, dignity and privacy, accurate record keeping, escalation and safe working requirements The Employee must protect care plans, medication records, service user information, safeguarding records, family communications and any related personal data, operational records, system access details or confidential information accessed while performing care coordinator duties Care Coordinator work in Social Care must follow CQC requirements where applicable, safeguarding, care planning, medication procedures, dignity and privacy and the Employer's policies, data protection controls, health and safety rules, records, escalation routes and training requirements Care Coordinator Safeguarding awareness Person-centred conduct Record accuracy

Responsibilities reflected in the contract

Translate authorised plans into workable schedules.
Match workers to needs skills and preferences.
Monitor visit coverage changes and continuity.
Coordinate updates with staff families and professionals.
Escalate missed care capacity and plan concerns.

A realistic working scenario

Outputs to agree

translate authorised plans into workable schedules
match workers to needs skills and preferences
monitor visit coverage changes and continuity

Records and evidence

The service locations and coordination hours.
The rostering system and staffing authority.
The plan-change and worker-matching controls.
The missed-call on-call and safeguarding routes.
Care plans.
Care notes.

Reporting relationship

Typically reports to Provider, Responsible Individual, Operations Manager or Regional Manager. Confirm the employer's actual reporting structure in the builder.

Authority and escalation

A Care Coordinator turns assessed needs into deliverable visits, schedules or support arrangements. Terms should cover referrals, care-plan information, staff skills, continuity, travel time, double-handed calls, medication competencies, missed visits, absence cover and communications with people receiving support and families. The coordinator may adjust routine deployment within authority but should not rewrite assessed outcomes, conceal uncovered calls or allocate tasks to workers without the necessary training.
Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.

Tools and systems

Care record systems.
Rostering systems.
Medication records where authorised.
Moving and handling equipment where trained.
Secure communication tools.

Workplace context

Care home, community care, client home or agreed care settings.

Training and certification

Complete employer-required safeguarding training.
Complete employer-required health and safety training.

Contract priorities

the service locations and coordination hours
the rostering system and staffing authority
the plan-change and worker-matching controls
the missed-call on-call and safeguarding routes

Information the employer should prepare

the service locations and coordination hours
the rostering system and staffing authority
the plan-change and worker-matching controls
the missed-call on-call and safeguarding routes
the registered manager commissioner and family contacts

Individually written and reviewed against the maintained role record.

Maintained role evidence

The facts this Care Coordinator contract is built around

These role-pack details give an employer something concrete to check before using the contract for social care work.

Work setting

Care home, community care, client home or agreed care settings.

Primary duties

Translate authorised plans into workable schedules.
Match workers to needs skills and preferences.
Monitor visit coverage changes and continuity.
Coordinate updates with staff families and professionals.

Tools and training to confirm

Care record systems.
Rostering systems.
Medication records where authorised.
Moving and handling equipment where trained.

Governance focus

CQC context where applicable. Follow the Employer's documented arrangements covering the service locations and coordination hours. Follow the Employer's documented arrangements covering the rostering system and staffing authority. Follow the Employer's documented arrangements covering the plan-change and worker-matching controls.

Contract builder output

Care Coordinator clauses and builder inputs

HRHeaven builds the contract from the employer's answers, the selected industry, and the role-specific wording for this job.

Role wording

Care Coordinator duties

Deliver translate authorised plans into workable schedules, deliver match workers to needs skills and preferences, and monitor visit coverage changes and continuity.

Translate authorised plans into workable schedules. Match workers to needs skills and preferences. Monitor visit coverage changes and continuity. Coordinate updates with staff families and professionals. Escalate missed care capacity and plan concerns.

Builder answers

What the contract builder captures

Employer and employee details Role title and reporting line Pay, hours and working pattern Holiday, probation and notice Workplace and site rules Company branding and e-sign

Preview before purchase

Complete the builder, check the document output, then pay only when you are ready to download.

Specific clauses

What is added to the finished contract

Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.

Follow the Employer's documented arrangements covering the service locations and coordination hours.

Follow the Employer's documented arrangements covering the rostering system and staffing authority.

£19.99 one-off contractPreview before payment, then download the branded PDF and send for signature.

Employee Handbook + Contract Bundle

Employee handbook bundle

Care Coordinator Contract + Employee Handbook Bundle

Pair the contract with a fully customisable employee handbook and keep the role wording, workplace rules, branding and policies aligned from day one.

Industry-specific policies Contract and handbook generated together UK-focused policy content Easy to edit and maintain

After the contract

Run the employee lifecycle with HR Actions

Once the Care Coordinator contract is created, HR Actions help social care employers manage the next HR steps: recruitment, probation, performance, absence, disciplinary, grievance and offboarding.

Choose the right level of support