Social Care employment contract
UK Care Coordinator contract. Solicitor-approved framework, £39.99, preview before payment, PDF and Word included.
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Solicitor-approved contract framework
This page is maintained for UK employers creating care coordinator contracts for social care. HRHeaven uses a solicitor-approved self-service contract framework, with wording for role duties, confidentiality, notice, holiday, probation and practical workplace expectations. It does not replace individual legal advice for complex or disputed circumstances.
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Client and company confidentiality.
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Notice terms explained for both parties.
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Practical checks to help an employer choose the right starting point and prepare the information the document needs.
Use this contract when appointing a Care Coordinator to cover the following duties in a social care workplace: coordinate care delivery, rota, staff supervision, handovers and service standards; Maintain care records, incident records, safeguarding evidence, training records and CQC-related evidence where applicable; Support dignity, safeguarding, medication, personal care and complaints procedures; Escalate serious incidents, safeguarding concerns, staffing risks or regulatory concerns promptly. The role pack gives the employer a starting point that reflects the work, rather than a job-title-only document.
Care Coordinator responsibilities include coordinate care delivery, rota, staff supervision, handovers and service standards; Maintain care records, incident records, safeguarding evidence, training records and CQC-related evidence where applicable; Support dignity, safeguarding, medication, personal care and complaints procedures; Escalate serious incidents, safeguarding concerns, staffing risks or regulatory concerns promptly. The role also calls for care Coordinator; Safeguarding awareness; Person-centred conduct; Record accuracy, with records, handovers and escalation kept within the employer's agreed procedures.
Care Coordinator is different from a generic social care appointment because the contract needs to record coordinate care delivery, rota, staff supervision, handovers and service standards; Maintain care records, incident records, safeguarding evidence, training records and CQC-related evidence where applicable; Support dignity, safeguarding, medication, personal care and complaints procedures; Escalate serious incidents, safeguarding concerns, staffing risks or regulatory concerns promptly and the related care Coordinator; Safeguarding awareness; Person-centred conduct; Record accuracy. The Employee must follow the social care operational controls that apply to care coordinator work, including CQC requirements where applicable, safeguarding, care planning, medication procedures, dignity and privacy, accurate record keeping, escalation and safe working requirements
This contract is not a fit where the employee's duties, workplace or employment arrangement materially differ from care coordinator work in social care. Recheck the role, industry and working pattern before issuing it.
Maintained role evidence
These role-pack details give an employer something concrete to check before using the contract for social care work.
care home, community care, client home or agreed care settings
CQC context where applicable. Care Coordinator work in Social Care must follow CQC requirements where applicable, safeguarding, care planning, medication procedures, dignity and privacy and the Employer's policies, data protection controls, health and safety rules, records, escalation routes and training requirements.
Maintained from role pack 1.0.0; content owner: HRHeaven employment documentation team; last reviewed 19 June 2026.
Role-specific intelligence
The Care Coordinator contract is shaped for social care employers, with practical duties, reporting expectations, workplace context and protections that a generic contract would not explain as clearly.
Responsibilities
For Care Coordinator work in social care, the contract should make Coordinate care delivery, rota, staff supervision, handovers and service standards. and Maintain care records, incident records, safeguarding evidence, training records and CQC-related evidence where applicable. explicit.
Capability
Care Coordinator performance depends on Care Coordinator and Safeguarding awareness. Set training, competence and quality expectations before independent work.
Reporting
Care Coordinator employees should have a clear manager or escalation route. The document should describe who assigns work, who approves changes to duties or hours, and when concerns need to be raised with senior management. This contract makes that reporting route explicit for Care Coordinator.
Workplace
Care Coordinator work is usually shaped by care, clinical, practice, or service-user premises and by the operational needs of social care. The contract should avoid vague promises while still making normal flexibility understandable. The contract keeps that context clear for Care Coordinator work.
Records
For Care Coordinator employees, accurate records, handovers and updates help managers review work and follow up issues without relying on informal memory.
Risk control
The care coordinator contract should address The Employee must protect care plans, medication records, service user information, safeguarding records, family communications and any related personal data, operational records, system access details or confidential information accessed while performing care coordinator duties. and The Employee must follow the social care operational controls that apply to care coordinator work, including CQC requirements where applicable, safeguarding, care planning, medication procedures, dignity and privacy, accurate record keeping, escalation and safe working requirements. and explain when concerns must be raised.
Protection
For Care Coordinator, The Employee must protect care plans, medication records, service user information, safeguarding records, family communications and any related personal data, operational records, system access details or confidential information accessed while performing care coordinator duties. Apply those protections to the records and systems used in social care.
Contract detail
For Care Coordinator, Care Coordinator work in Social Care must follow CQC requirements where applicable, safeguarding, care planning, medication procedures, dignity and privacy and the Employer's policies, data protection controls, health and safety rules, records, escalation routes and training requirements. The role-specific terms should connect this context with The Employee must perform Care Coordinator duties with reasonable skill, care and professionalism, including Coordinate care delivery, rota, staff supervision, handovers and service standards. Maintain care records, incident records, safeguarding evidence, training records and CQC-related evidence where applicable. Support dignity, safeguarding, medication, personal care and complaints procedures. and The Employee must not disclose, copy, remove, misuse or access care plans, medication records, service user information, safeguarding records, family communications except where authorised and necessary for proper care coordinator work. Any suspected loss, misuse or unauthorised disclosure must be reported promptly..
Source record: HRHeaven role pack 1.0.0; content owner: HRHeaven employment documentation team; last reviewed 19 June 2026.
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Role wording
The Employee is employed as Care Coordinator in the Employer's Social Care business. The role involves coordinating safe care operations, staff supervision, care records, safeguarding, CQC-related evidence where applicable, rota or service delivery, complaints and escalation of service-user or resident welfare concerns.
Coordinate care delivery, rota, staff supervision, handovers and service standards. Maintain care records, incident records, safeguarding evidence, training records and CQC-related evidence where applicable. Support dignity, safeguarding, medication, personal care and complaints procedures. Escalate serious incidents, safeguarding concerns, staffing risks or regulatory concerns promptly. Work with families, professionals and care colleagues to support safe continuity of care.Builder answers
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Specific clauses
The Employee must perform Care Coordinator duties with reasonable skill, care and professionalism, including Coordinate care delivery, rota, staff supervision, handovers and service standards. Maintain care records, incident records, safeguarding evidence, training records and CQC-related evidence where applicable. Support dignity, safeguarding, medication, personal care and complaints procedures.
The Employee must not disclose, copy, remove, misuse or access care plans, medication records, service user information, safeguarding records, family communications except where authorised and necessary for proper care coordinator work. Any suspected loss, misuse or unauthorised disclosure must be reported promptly.
The Employee must follow the social care operational controls that apply to care coordinator work, including CQC requirements where applicable, safeguarding, care planning, medication procedures, dignity and privacy, accurate record keeping, escalation and safe working requirements.
The Employee must protect care plans, medication records, service user information, safeguarding records, family communications and any related personal data, operational records, system access details or confidential information accessed while performing care coordinator duties.
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Browse all Social Care employment contract pages. Find contract templates for Care Worker (Residential), Care Worker (Home), Support Worker (LD), Support Worker (Mental Health), Personal Assistant (PA Care), Care Coordinator and more.
Care Worker (Residential)The Employee is employed as Care Worker (Residential) in the Employer's Social Care business. The role involves providing safe, respectful care or support within competence, following care plans, protecting dignity, maintaining accurate care records and escalating welfare, safeguarding, medication or service concerns promptly.
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Care Worker (Home)The Employee is employed as Care Worker (Home) in the Employer's Social Care business. The role involves providing safe, respectful care or support within competence, following care plans, protecting dignity, maintaining accurate care records and escalating welfare, safeguarding, medication or service concerns promptly.
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Support Worker (LD)The Employee is employed as Support Worker (LD) in the Employer's Social Care business. The role involves providing safe, respectful care or support within competence, following care plans, protecting dignity, maintaining accurate care records and escalating welfare, safeguarding, medication or service concerns promptly.
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Support Worker (Mental Health)The Employee is employed as Support Worker (Mental Health) in the Employer's Social Care business. The role involves providing safe, respectful care or support within competence, following care plans, protecting dignity, maintaining accurate care records and escalating welfare, safeguarding, medication or service concerns promptly.
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Personal Assistant (PA Care)The Employee is employed as Personal Assistant (PA Care) in the Employer's Social Care business. The role involves providing safe, respectful care or support within competence, following care plans, protecting dignity, maintaining accurate care records and escalating welfare, safeguarding, medication or service concerns promptly.
Generate contractCare CoordinatorThe Employee is employed as Care Coordinator in the Employer's Social Care business. The role involves coordinating safe care operations, staff supervision, care records, safeguarding, CQC-related evidence where applicable, rota or service delivery, complaints and escalation of service-user or resident welfare concerns.
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Care ManagerThe Employee is employed as Care Manager in the Employer's Social Care business. The role involves coordinating safe care operations, staff supervision, care records, safeguarding, CQC-related evidence where applicable, rota or service delivery, complaints and escalation of service-user or resident welfare concerns.
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Registered ManagerThe Employee is employed as Registered Manager in the Employer's Social Care business. The role involves coordinating safe care operations, staff supervision, care records, safeguarding, CQC-related evidence where applicable, rota or service delivery, complaints and escalation of service-user or resident welfare concerns.
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Service ManagerThe Employee is employed as Service Manager in the Employer's Social Care business. The role involves coordinating safe care operations, staff supervision, care records, safeguarding, CQC-related evidence where applicable, rota or service delivery, complaints and escalation of service-user or resident welfare concerns.
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Team Leader (Care)The Employee is employed as Team Leader (Care) in the Employer's Social Care business. The role involves providing safe, respectful care or support within competence, following care plans, protecting dignity, maintaining accurate care records and escalating welfare, safeguarding, medication or service concerns promptly.
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Senior Care Assistant (SCA)The Employee is employed as Senior Care Assistant (SCA) in the Employer's Social Care business. The role involves providing safe, respectful care or support within competence, following care plans, protecting dignity, maintaining accurate care records and escalating welfare, safeguarding, medication or service concerns promptly.
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Night Care AssistantThe Employee is employed as Night Care Assistant in the Employer's Social Care business. The role involves providing safe, respectful care or support within competence, following care plans, protecting dignity, maintaining accurate care records and escalating welfare, safeguarding, medication or service concerns promptly.
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Domiciliary Care WorkerThe Employee is employed as Domiciliary Care Worker in the Employer's Social Care business. The role involves providing safe, respectful care or support within competence, following care plans, protecting dignity, maintaining accurate care records and escalating welfare, safeguarding, medication or service concerns promptly.
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Reablement WorkerThe Employee is employed as Reablement Worker in the Employer's Social Care business. The role involves providing safe, respectful care or support within competence, following care plans, protecting dignity, maintaining accurate care records and escalating welfare, safeguarding, medication or service concerns promptly.
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Outreach WorkerThe Employee is employed as Outreach Worker in the Employer's Social Care business. The role involves providing safe, respectful care or support within competence, following care plans, protecting dignity, maintaining accurate care records and escalating welfare, safeguarding, medication or service concerns promptly.
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Family Support WorkerThe Employee is employed as Family Support Worker in the Employer's Social Care business. The role involves providing safe, respectful care or support within competence, following care plans, protecting dignity, maintaining accurate care records and escalating welfare, safeguarding, medication or service concerns promptly.
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Youth WorkerThe Employee is employed as Youth Worker in the Employer's Social Care business. The role involves providing safe, respectful care or support within competence, following care plans, protecting dignity, maintaining accurate care records and escalating welfare, safeguarding, medication or service concerns promptly.
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Community Development WorkerThe Employee is employed as Community Development Worker in the Employer's Social Care business. The role involves providing safe, respectful care or support within competence, following care plans, protecting dignity, maintaining accurate care records and escalating welfare, safeguarding, medication or service concerns promptly.
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Advice WorkerThe Employee is employed as Advice Worker in the Employer's Social Care business. The role involves providing safe, respectful care or support within competence, following care plans, protecting dignity, maintaining accurate care records and escalating welfare, safeguarding, medication or service concerns promptly.
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Welfare Rights AdvisorThe Employee is employed as Welfare Rights Advisor in the Employer's Social Care business. The role involves providing safe, respectful care or support within competence, following care plans, protecting dignity, maintaining accurate care records and escalating welfare, safeguarding, medication or service concerns promptly.
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Housing Support OfficerThe Employee is employed as Housing Support Officer in the Employer's Social Care business. The role involves providing safe, respectful care or support within competence, following care plans, protecting dignity, maintaining accurate care records and escalating welfare, safeguarding, medication or service concerns promptly.
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Social Worker (Adults)The Employee is employed as Social Worker (Adults) in the Employer's Social Care business. The role involves providing safe, respectful care or support within competence, following care plans, protecting dignity, maintaining accurate care records and escalating welfare, safeguarding, medication or service concerns promptly.
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Social Worker (Children)The Employee is employed as Social Worker (Children) in the Employer's Social Care business. The role involves providing safe, respectful care or support within competence, following care plans, protecting dignity, maintaining accurate care records and escalating welfare, safeguarding, medication or service concerns promptly.
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Occupational Therapist (Care)The Employee is employed as Occupational Therapist (Care) in the Employer's Social Care business. The role involves assessing patients, planning or delivering therapeutic, diagnostic or rehabilitation support within competence, maintaining accurate clinical notes, monitoring patient progress, escalating risks and following HCPC standards where applicable.
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Physiotherapist (Care)The Employee is employed as Physiotherapist (Care) in the Employer's Social Care business. The role involves assessing patients, planning or delivering therapeutic, diagnostic or rehabilitation support within competence, maintaining accurate clinical notes, monitoring patient progress, escalating risks and following HCPC standards where applicable.
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Nurse (Care Home)The Employee is employed as Nurse (Care Home) in the Employer's Social Care business. The role involves delivering safe clinical care within competence, supporting observations or treatment where authorised, maintaining patient records, protecting patient dignity, escalating concerns and working with clinicians, patients and carers.
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Clinical Lead (Care)The Employee is employed as Clinical Lead (Care) in the Employer's Social Care business. The role involves coordinating safe practice operations, staff supervision, patient administration, clinical governance support, records, complaints, training evidence and escalation of operational, safeguarding or compliance concerns.
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Activities CoordinatorThe Employee is employed as Activities Coordinator in the Employer's Social Care business. The role involves coordinating safe care operations, staff supervision, care records, safeguarding, CQC-related evidence where applicable, rota or service delivery, complaints and escalation of service-user or resident welfare concerns.
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Volunteer CoordinatorThe Employee is employed as Volunteer Coordinator in the Employer's Social Care business. The role involves coordinating safe care operations, staff supervision, care records, safeguarding, CQC-related evidence where applicable, rota or service delivery, complaints and escalation of service-user or resident welfare concerns.
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BefrienderThe Employee is employed as Befriender in the Employer's Social Care business. The role involves providing safe, respectful care or support within competence, following care plans, protecting dignity, maintaining accurate care records and escalating welfare, safeguarding, medication or service concerns promptly.
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Shared Lives CarerThe Employee is employed as Shared Lives Carer in the Employer's Social Care business. The role involves providing safe, respectful care or support within competence, following care plans, protecting dignity, maintaining accurate care records and escalating welfare, safeguarding, medication or service concerns promptly.
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Foster CarerThe Employee is employed as Foster Carer in the Employer's Social Care business. The role involves providing safe, respectful care or support within competence, following care plans, protecting dignity, maintaining accurate care records and escalating welfare, safeguarding, medication or service concerns promptly.
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Respite WorkerThe Employee is employed as Respite Worker in the Employer's Social Care business. The role involves providing safe, respectful care or support within competence, following care plans, protecting dignity, maintaining accurate care records and escalating welfare, safeguarding, medication or service concerns promptly.
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Live-in CarerThe Employee is employed as Live-in Carer in the Employer's Social Care business. The role involves providing safe, respectful care or support within competence, following care plans, protecting dignity, maintaining accurate care records and escalating welfare, safeguarding, medication or service concerns promptly.
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Care NavigatorThe Employee is employed as Care Navigator in the Employer's Social Care business. The role involves providing safe, respectful care or support within competence, following care plans, protecting dignity, maintaining accurate care records and escalating welfare, safeguarding, medication or service concerns promptly.
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Brokerage OfficerThe Employee is employed as Brokerage Officer in the Employer's Social Care business. The role involves providing safe, respectful care or support within competence, following care plans, protecting dignity, maintaining accurate care records and escalating welfare, safeguarding, medication or service concerns promptly.
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Direct Payments OfficerThe Employee is employed as Direct Payments Officer in the Employer's Social Care business. The role involves providing safe, respectful care or support within competence, following care plans, protecting dignity, maintaining accurate care records and escalating welfare, safeguarding, medication or service concerns promptly.
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Safeguarding OfficerThe Employee is employed as Safeguarding Officer in the Employer's Social Care business. The role involves providing safe, respectful care or support within competence, following care plans, protecting dignity, maintaining accurate care records and escalating welfare, safeguarding, medication or service concerns promptly.
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Quality Assurance Officer (Care)The Employee is employed as Quality Assurance Officer (Care) in the Employer's Social Care business. The role involves providing safe, respectful care or support within competence, following care plans, protecting dignity, maintaining accurate care records and escalating welfare, safeguarding, medication or service concerns promptly.
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Care InspectorThe Employee is employed as Care Inspector in the Employer's Social Care business. The role involves providing safe, respectful care or support within competence, following care plans, protecting dignity, maintaining accurate care records and escalating welfare, safeguarding, medication or service concerns promptly.
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Trainer (Care)The Employee is employed as Trainer (Care) in the Employer's Social Care business. The role involves providing safe, respectful care or support within competence, following care plans, protecting dignity, maintaining accurate care records and escalating welfare, safeguarding, medication or service concerns promptly.
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Recruitment Coordinator (Care)The Employee is employed as Recruitment Coordinator (Care) in the Employer's Social Care business. The role requires reasonable skill, care, accuracy, cooperation with management instructions and attention to the records, risks and standards specific to recruitment coordinator (care) work.
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HR Officer (Care)The Employee is employed as HR Officer (Care) in the Employer's Social Care business. The role requires reasonable skill, care, accuracy, cooperation with management instructions and attention to the records, risks and standards specific to hr officer (care) work.
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Administrator (Care)The Employee is employed as Administrator (Care) in the Employer's Social Care business. The role requires reasonable skill, care, accuracy, cooperation with management instructions and attention to the records, risks and standards specific to administrator (care) work.
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Housekeeper (Care Home)The Employee is employed as Housekeeper (Care Home) in the Employer's Social Care business. The role involves providing safe, respectful care or support within competence, following care plans, protecting dignity, maintaining accurate care records and escalating welfare, safeguarding, medication or service concerns promptly.
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Cook/Chef (Care Home)The Employee is employed as Cook/Chef (Care Home) in the Employer's Social Care business. The role involves providing safe, respectful care or support within competence, following care plans, protecting dignity, maintaining accurate care records and escalating welfare, safeguarding, medication or service concerns promptly.
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Kitchen AssistantThe Employee is employed as Kitchen Assistant in the Employer's Social Care business. The role involves providing safe, respectful care or support within competence, following care plans, protecting dignity, maintaining accurate care records and escalating welfare, safeguarding, medication or service concerns promptly.
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Laundry AssistantThe Employee is employed as Laundry Assistant in the Employer's Social Care business. The role involves providing safe, respectful care or support within competence, following care plans, protecting dignity, maintaining accurate care records and escalating welfare, safeguarding, medication or service concerns promptly.
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Maintenance PersonThe Employee is employed as Maintenance Person in the Employer's Social Care business. The role involves providing safe, respectful care or support within competence, following care plans, protecting dignity, maintaining accurate care records and escalating welfare, safeguarding, medication or service concerns promptly.
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Care Coordinators are expected to maintain social care service-user records and related handover, approval and escalation records.
Care Coordinators are expected to protect social care service-user care plans, safeguarding and medical information and any related workplace information.
Care Coordinators are expected to follow CQC-facing care and safeguarding procedures and keep evidence needed for audits, inspections or complaints.
Care Coordinators help protect the business by keeping reliable records, protecting confidential information and escalating material concerns promptly.
A Care Coordinator contract should reflect the Care Delivery function, Administration role family, medium physical risk, special category data sensitivity and the practical standards expected in social care.
The main signals are Follow Care Plans, Safeguard Service Users, Record Care Accurately, Policy Non-Compliance, with training expectations such as safeguarding training, health and safety training, company induction.
The contract should protect health records, care plans, family information, role records and require secure handling, accurate records, prompt escalation and return of property or data when employment ends.
Yes. Useful companion policies include Health And Safety, Data Protection, Equal Opportunities, Disciplinary so managers can apply the contract consistently in day-to-day work.
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