Day-to-day operating brief
What Care Coordinator (Adult Social Care) work looks like in practice
An Adult Social Care Coordinator organises support after assessment and keeps plans responsive to changes in needs, risk and informal care. Terms should cover case allocation, consent and capacity, support planning, provider liaison, funding recommendations, reviews, hospital interfaces, records and safeguarding. The coordinator should distinguish proposed support from authorised expenditure and must not leave provider failure or urgent deterioration hidden in routine case notes. Responsible for coordinating safe care operations, staff supervision, care records, safeguarding, CQC-related evidence where applicable, rota or service delivery, complaints and escalation of service-user or resident welfare concerns The Employee is employed as Care Coordinator (Adult Social Care) in the Employer's Social Work business. The role involves coordinating safe care operations, staff supervision, care records, safeguarding, CQC-related evidence where applicable, rota or service delivery, complaints and escalation of service-user or resident welfare concerns The Employee must follow the social work operational controls that apply to care coordinator (adult social care) work, including CQC requirements where applicable, safeguarding, care planning, medication procedures, dignity and privacy, accurate record keeping, escalation and safe working requirements The Employee must protect care plans, medication records, service user information, safeguarding records, family communications and any related personal data, operational records, system access details or confidential information accessed while performing care coordinator (adult social care) duties Care Coordinator (Adult Social Care) work in Social Work must follow CQC requirements where applicable, safeguarding, care planning, medication procedures, dignity and privacy and the Employer's policies, data protection controls, health and safety rules, records, escalation routes and training requirements Care Coordinator (Adult Social Care) Safeguarding awareness Person-centred conduct Record accuracy Review preparation should compare authorised outcomes with actual delivery, missed support and the adult's current view. Where informal carers are under strain, the record should not assume that unpaid help will continue without discussion.
Responsibilities reflected in the contract
- Coordinate assessments plans and review activity.
- Work with adults carers providers and professionals.
- Track delivery changes and unmet outcomes.
- Prepare recommendations within delegated authority.
- Record decisions and escalate safeguarding or breakdown.
A realistic working scenario
An Adult Social Care Coordinator organises support after assessment and keeps plans responsive to changes in needs, risk and informal care. Terms should cover case allocation, consent and capacity, support planning, provider liaison, funding recommendations, reviews, hospital interfaces, records and safeguarding. The coordinator should distinguish proposed support from authorised expenditure and must not leave provider failure or urgent deterioration hidden in routine case notes.
Outputs to agree
- coordinate assessments plans and review activity
- work with adults carers providers and professionals
- track delivery changes and unmet outcomes
Records and evidence
- The team pathway caseload and client group.
- The case system travel and duty arrangements.
- The planning funding and review authority.
- The urgent safeguarding and service-failure routes.
- Care plans.
- Care notes.
Reporting relationship
Typically reports to Provider, Responsible Individual, Operations Manager or Regional Manager. Confirm the employer's actual reporting structure in the builder.
Authority and escalation
- An Adult Social Care Coordinator organises support after assessment and keeps plans responsive to changes in needs, risk and informal care. Terms should cover case allocation, consent and capacity, support planning, provider liaison, funding recommendations, reviews, hospital interfaces, records and safeguarding. The coordinator should distinguish proposed support from authorised expenditure and must not leave provider failure or urgent deterioration hidden in routine case notes.
- Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.
Tools and systems
- Care record systems.
- Rostering systems.
- Medication records where authorised.
- Moving and handling equipment where trained.
- Secure communication tools.
Workplace context
- Care home, community care, client home or agreed care settings.
Training and certification
- Complete employer-required safeguarding training.
- Complete employer-required health and safety training.
Contract priorities
- the team pathway caseload and client group
- the case system travel and duty arrangements
- the planning funding and review authority
- the urgent safeguarding and service-failure routes
Information the employer should prepare
- the team pathway caseload and client group
- the case system travel and duty arrangements
- the planning funding and review authority
- the urgent safeguarding and service-failure routes
- the manager brokerage health and provider contacts
Individually written and reviewed against the maintained role record.