Social Care employment contract

Supported Housing Officer Employment Contract UK

Name: Supported Housing Officer Employment Contract UK
Brand: HRHeaven
SKU: social_care_housing_support_officer_generated_v1
Price: 19.99 GBP
Availability: InStock

Set practical housing support duties while separating support, landlord decisions and regulated advice.

Watercolour illustration showing Housing Support Officer at work in Social Care on a pale sage background

This contract includes Agree and review housing-related support actions. Conduct planned visits and welfare contacts. Support engagement with benefits repairs and services. Preview before payment PDF and editable DOCX files after checkoutBuilt for UK employers

Create My Housing Support Contract — £19.99

Looking for a Housing Support Officer employment contract? This page takes you straight into the role-specific builder, with preview before payment and both PDF and DOCX files included after checkout.

Solicitor-approved framework Preview Before Payment £19.99 one-off PDF & editable Word Industry-specific clauses Secure Stripe payment

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Legally validated and solicitor-approved contract framework

Reviewed for straightforward UK employer use

This page is maintained for UK employers creating housing support officer contracts for social care. HRHeaven uses a legally validated and solicitor-approved self-service contract framework, with wording for role duties, confidentiality, notice, holiday, probation and practical workplace expectations. It does not replace individual legal advice for complex or disputed circumstances.

Last updated: 19 June 2026
Content owner: HRHeaven employment documentation team
Review standard: UK employer template review, versioned clause logic and preview before payment

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What's included in your contract

Job description

Clear role overview and key responsibilities.

Probation period

Clear probation terms for the selected arrangement.

Role-specific duties

Maintained responsibilities, records and authority boundaries for the selected role.

Working hours

Standard and flexible working arrangements.

Holiday entitlement

Holiday terms explained for the selected arrangement.

Confidentiality

Client and company confidentiality.

Disciplinary process

Clear process and employee rights.

Notice periods

Notice terms explained for both parties.

Before you create it

Use this Housing Support Officer contract with confidence

Practical checks to help an employer choose the right starting point and prepare the information the document needs.

When to use this contract

Deliver agree and review housing-related support actions, deliver conduct planned visits and welfare contacts, and support engagement with benefits repairs and services.

Workplace context: Care home, community care, client home or agreed care settings.

What makes this role different

Follow the Employer's documented arrangements covering the accommodation model and resident group. Follow the Employer's documented arrangements covering the visit travel and lone-working arrangements. Follow the Employer's documented arrangements covering the landlord support and rent-boundary split. Follow the Employer's documented arrangements covering the access safeguarding and emergency routes. Follow the Employer's documented arrangements covering CQC requirements where applicable.

Not a fit / obtain specialist advice

Recheck the role or obtain appropriate advice if the work would exceed these maintained authority boundaries: A Housing Support Officer helps residents sustain accommodation, develop daily-living skills and engage with services. Terms should cover support plans, welfare visits, lone working, arrears signposting, property access, antisocial behaviour, repairs, confidential records and professional boundaries. The officer may explain processes and support agreed actions but should not promise a tenancy outcome, enter accommodation without authority or present themselves as a solicitor, clinician or statutory decision-maker. Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.

What to prepare before you issue it

the accommodation model and resident group
the visit travel and lone-working arrangements
the landlord support and rent-boundary split
the access safeguarding and emergency routes
the manager housing benefit and partner contacts

Day-to-day operating brief

What Housing Support Officer work looks like in practice

A Housing Support Officer helps residents sustain accommodation, develop daily-living skills and engage with services. Terms should cover support plans, welfare visits, lone working, arrears signposting, property access, antisocial behaviour, repairs, confidential records and professional boundaries. The officer may explain processes and support agreed actions but should not promise a tenancy outcome, enter accommodation without authority or present themselves as a solicitor, clinician or statutory decision-maker. Responsible for providing safe, respectful care or support within competence, following care plans, protecting dignity, maintaining accurate care records and escalating welfare, safeguarding, medication or service concerns promptly The Employee is employed as Housing Support Officer in the Employer's Social Care business. The role involves providing safe, respectful care or support within competence, following care plans, protecting dignity, maintaining accurate care records and escalating welfare, safeguarding, medication or service concerns promptly The Employee must follow the social care operational controls that apply to housing support officer work, including CQC requirements where applicable, safeguarding, care planning, medication procedures, dignity and privacy, accurate record keeping, escalation and safe working requirements The Employee must protect care plans, medication records, service user information, safeguarding records, family communications and any related personal data, operational records, system access details or confidential information accessed while performing housing support officer duties Housing Support Officer work in Social Care must follow CQC requirements where applicable, safeguarding, care planning, medication procedures, dignity and privacy and the Employer's policies, data protection controls, health and safety rules, records, escalation routes and training requirements Housing Support Officer Safeguarding awareness Person-centred conduct Record accuracy A visit might address a repair, arrears letter and neighbour complaint while also checking whether the resident understands next steps. The note should separate the resident's account from landlord information and name each follow-up owner.

Responsibilities reflected in the contract

Agree and review housing-related support actions.
Conduct planned visits and welfare contacts.
Support engagement with benefits repairs and services.
Record risks incidents and resident progress.
Escalate safeguarding tenancy and property concerns.

A realistic working scenario

Outputs to agree

agree and review housing-related support actions
conduct planned visits and welfare contacts
support engagement with benefits repairs and services

Records and evidence

The accommodation model and resident group.
The visit travel and lone-working arrangements.
The landlord support and rent-boundary split.
The access safeguarding and emergency routes.
Care plans.
Care notes.

Reporting relationship

Typically reports to Registered Manager, Service Manager, Team Leader or Care Coordinator. Confirm the employer's actual reporting structure in the builder.

Authority and escalation

A Housing Support Officer helps residents sustain accommodation, develop daily-living skills and engage with services. Terms should cover support plans, welfare visits, lone working, arrears signposting, property access, antisocial behaviour, repairs, confidential records and professional boundaries. The officer may explain processes and support agreed actions but should not promise a tenancy outcome, enter accommodation without authority or present themselves as a solicitor, clinician or statutory decision-maker.
Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.

Tools and systems

Care record systems.
Rostering systems.
Medication records where authorised.
Moving and handling equipment where trained.
Secure communication tools.

Workplace context

Care home, community care, client home or agreed care settings.

Training and certification

Complete employer-required safeguarding training.
Complete employer-required health and safety training.

Contract priorities

the accommodation model and resident group
the visit travel and lone-working arrangements
the landlord support and rent-boundary split
the access safeguarding and emergency routes

Information the employer should prepare

the accommodation model and resident group
the visit travel and lone-working arrangements
the landlord support and rent-boundary split
the access safeguarding and emergency routes
the manager housing benefit and partner contacts

Individually written and reviewed against the maintained role record.

Maintained role evidence

The facts this Housing Support Officer contract is built around

These role-pack details give an employer something concrete to check before using the contract for social care work.

Work setting

Care home, community care, client home or agreed care settings.

Primary duties

Agree and review housing-related support actions.
Conduct planned visits and welfare contacts.
Support engagement with benefits repairs and services.
Record risks incidents and resident progress.

Tools and training to confirm

Care record systems.
Rostering systems.
Medication records where authorised.
Moving and handling equipment where trained.

Governance focus

CQC context where applicable. Follow the Employer's documented arrangements covering the accommodation model and resident group. Follow the Employer's documented arrangements covering the visit travel and lone-working arrangements. Follow the Employer's documented arrangements covering the landlord support and rent-boundary split.

Contract builder output

Housing Support Officer clauses and builder inputs

HRHeaven builds the contract from the employer's answers, the selected industry, and the role-specific wording for this job.

Role wording

Housing Support Officer duties

Deliver agree and review housing-related support actions, deliver conduct planned visits and welfare contacts, and support engagement with benefits repairs and services.

Agree and review housing-related support actions. Conduct planned visits and welfare contacts. Support engagement with benefits repairs and services. Record risks incidents and resident progress. Escalate safeguarding tenancy and property concerns.

Builder answers

What the contract builder captures

Employer and employee details Role title and reporting line Pay, hours and working pattern Holiday, probation and notice Workplace and site rules Company branding and e-sign

Preview before purchase

Complete the builder, check the document output, then pay only when you are ready to download.

Specific clauses

What is added to the finished contract

Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.

Follow the Employer's documented arrangements covering the accommodation model and resident group.

Follow the Employer's documented arrangements covering the visit travel and lone-working arrangements.

£19.99 one-off contractPreview before payment, then download the branded PDF and send for signature.

Employee Handbook + Contract Bundle

Employee handbook bundle

Housing Support Officer Contract + Employee Handbook Bundle

Pair the contract with a fully customisable employee handbook and keep the role wording, workplace rules, branding and policies aligned from day one.

Industry-specific policies Contract and handbook generated together UK-focused policy content Easy to edit and maintain

After the contract

Run the employee lifecycle with HR Actions

Once the Housing Support Officer contract is created, HR Actions help social care employers manage the next HR steps: recruitment, probation, performance, absence, disciplinary, grievance and offboarding.

Choose the right level of support