Set employment terms for winning hotel, corporate and event business while controlling rates, client promises, commission and operational handover.
This contract includes Develop corporate, group and event business within the agreed market. Manage client relationships and maintain an accurate sales pipeline. Prepare proposals within approved rates, capacity and contract terms. Preview before payment PDF and editable DOCX files after checkoutBuilt for UK employers
Looking for a Sales Manager (Hotel) employment contract? This page takes you straight into the role-specific builder, with preview before payment and both PDF and DOCX files included after checkout.
Solicitor-approved framework Preview Before Payment £19.99 one-off PDF & editable Word Industry-specific clauses Secure Stripe payment
1,881Role-specific contract paths
GuidedHR Action journeys
40Industries supported
UK-focusedEmployment guidance
Secure payments by Stripe Data handling controlsUK employment contextClear product and advice boundaries
Legally validated and solicitor-approved contract framework
Reviewed for straightforward UK employer use
This page is maintained for UK employers creating sales manager (hotel) contracts for accommodation & food. HRHeaven uses a legally validated and solicitor-approved self-service contract framework, with wording for role duties, confidentiality, notice, holiday, probation and practical workplace expectations. It does not replace individual legal advice for complex or disputed circumstances.
Last updated
19 June 2026
Content owner
HRHeaven employment documentation team
Review standard
UK employer template review, versioned clause logic and preview before payment
Free e-sign included
Send the completed contract for signature from your HRHeaven workspace without buying a separate signature tool.
Employer dashboard
Store contracts, track signature status, download signed PDFs, and keep employee documents in one secure dashboard.
Free branding
Add your company name, logo and brand colour so the contract looks like it came from your business.
What's included in your contract
Job description
Clear role overview and key responsibilities.
Probation period
Clear probation terms for the selected arrangement.
Role-specific duties
Maintained responsibilities, records and authority boundaries for the selected role.
Working hours
Standard and flexible working arrangements.
Holiday entitlement
Holiday terms explained for the selected arrangement.
Confidentiality
Client and company confidentiality.
Disciplinary process
Clear process and employee rights.
Notice periods
Notice terms explained for both parties.
You’ll receive your contract in both PDF & DOCX formats
Download a polished PDF ready to issue and an editable DOCX copy for future updates.
PDFReady to use
DOCXFully editable
Before you create it
Use this Sales Manager (Hotel) contract with confidence
Practical checks to help an employer choose the right starting point and prepare the information the document needs.
When to use this contract
Deliver qualified sales pipeline, produce accurate proposals and contracts, and deliver managed corporate and event accounts.
Workplace context: Hotel, restaurant, kitchen, guest-facing or approved hospitality areas.
What makes this role different
Follow the Employer's documented arrangements covering commission mechanics. Follow the Employer's documented arrangements covering client travel and expenses. Follow the Employer's documented arrangements covering commercial confidentiality. Follow the Employer's documented arrangements covering contracting authority. Follow the Employer's documented arrangements covering food safety.
Not a fit / obtain specialist advice
Recheck the role or obtain appropriate advice if the work would exceed these maintained authority boundaries: The manager may negotiate within delegated bands; exclusivity, long-term allocation, unusual credit and rate exceptions need senior approval. May allocate routine work and make operational decisions only within documented staffing, financial, contractual and policy limits.
What to prepare before you issue it
the hotel or portfolio and market segments covered
the territory, travel and client-entertainment expectations
the basic salary, commission method and payment triggers
the rate, discount and contracting authority delegated
the sales system, account ownership and lead-allocation rules
the handover responsibilities for groups, events and special requirements
Day-to-day operating brief
What Sales Manager (Hotel) work looks like in practice
A hotel sales manager wins corporate, group and event business, negotiates rates and maintains client accounts. The contract should define commission, travel, entertainment expenses, rate authority, confidential account data and ownership of proposals and contacts.
Responsibilities reflected in the contract
Develop corporate, group and event business within the agreed market.
Manage client relationships and maintain an accurate sales pipeline.
Prepare proposals within approved rates, capacity and contract terms.
Coordinate site visits and hand confirmed requirements to operational teams.
Record activity, revenue forecasts and commission attribution accurately.
Protect client, pricing and commercially sensitive information.
A realistic working scenario
A client requests a multi-year rate below the manager's floor in exchange for projected volume. The manager models the opportunity but seeks commercial approval before commitment.
Outputs to agree
qualified sales pipeline
accurate proposals and contracts
managed corporate and event accounts
Records and evidence
Client contact and consent.
Proposal and approval.
Rate and volume commitment.
Expense and commission evidence.
Booking records.
Payment records.
Reporting relationship
Typically reports to General Manager, Hotel Manager, Restaurant Manager or Front Office Manager. Confirm the employer's actual reporting structure in the builder.
Authority and escalation
The manager may negotiate within delegated bands; exclusivity, long-term allocation, unusual credit and rate exceptions need senior approval.
May allocate routine work and make operational decisions only within documented staffing, financial, contractual and policy limits.
Supervision
Allocate and review assigned work within delegated authority and escalate formal people matters through the Employer's procedures.
Tools and systems
Booking systems.
Payment systems.
Kitchen or housekeeping equipment where authorised.
Shift handover tools.
Guest communication systems.
Workplace context
Hotel, restaurant, kitchen, guest-facing or approved hospitality areas.
Training and certification
Employer-confirmed evidence of training required for Sales Manager (Hotel) duties where applicable to the role.
Contract priorities
commission mechanics
client travel and expenses
commercial confidentiality
contracting authority
Information the employer should prepare
the hotel or portfolio and market segments covered
the territory, travel and client-entertainment expectations
the basic salary, commission method and payment triggers
the rate, discount and contracting authority delegated
the sales system, account ownership and lead-allocation rules
the handover responsibilities for groups, events and special requirements
Individually written and reviewed against the maintained role record.
Maintained role evidence
The facts this Sales Manager (Hotel) contract is built around
These role-pack details give an employer something concrete to check before using the contract for accommodation & food work.
Work setting
Hotel, restaurant, kitchen, guest-facing or approved hospitality areas.
Primary duties
Develop corporate, group and event business within the agreed market.
Manage client relationships and maintain an accurate sales pipeline.
Prepare proposals within approved rates, capacity and contract terms.
Coordinate site visits and hand confirmed requirements to operational teams.
Tools and training to confirm
Booking systems.
Payment systems.
Kitchen or housekeeping equipment where authorised.
Shift handover tools.
Governance focus
Employer procedures and role controls. Follow the Employer's documented arrangements covering commission mechanics. Follow the Employer's documented arrangements covering client travel and expenses. Follow the Employer's documented arrangements covering commercial confidentiality.
Contract builder output
Sales Manager (Hotel) clauses and builder inputs
HRHeaven builds the contract from the employer's answers, the selected industry, and the role-specific wording for this job.
Role wording
Sales Manager (Hotel) duties
Deliver qualified sales pipeline, produce accurate proposals and contracts, and deliver managed corporate and event accounts.
Develop corporate, group and event business within the agreed market. Manage client relationships and maintain an accurate sales pipeline. Prepare proposals within approved rates, capacity and contract terms. Coordinate site visits and hand confirmed requirements to operational teams. Record activity, revenue forecasts and commission attribution accurately.
Builder answers
What the contract builder captures
Employer and employee details Role title and reporting line Pay, hours and working pattern Holiday, probation and notice Workplace and site rules Company branding and e-sign
Preview before purchase
Complete the builder, check the document output, then pay only when you are ready to download.
Specific clauses
What is added to the finished contract
The manager may negotiate within delegated bands; exclusivity, long-term allocation, unusual credit and rate exceptions need senior approval.
May allocate routine work and make operational decisions only within documented staffing, financial, contractual and policy limits.
Follow the Employer's documented arrangements covering commission mechanics.
Follow the Employer's documented arrangements covering client travel and expenses.
£19.99 one-off contractPreview before payment, then download the branded PDF and send for signature.
Explore the catalogue
Related roles in Accommodation & Food
Compare nearby role contracts before choosing the wording that matches the work.
Once the Sales Manager (Hotel) contract is created, HR Actions help accommodation & food employers manage the next HR steps: recruitment, probation, performance, absence, disciplinary, grievance and offboarding.
Choose the right level of support
Single HR Action or Unlimited
Buy one HR Action for one employee process, or use HR Actions Unlimited when you expect recurring HR work.
Keep the context together
AI Workspace support
HRHeaven can pre-fill known employee, role, timeline and document facts, then asks the employer to confirm the missing details.
Stay ready for the next step
Timeline, reminders and audit
Each workflow keeps the case history, source context, reminders, documents and completion summary together.
State the qualifying event, calculation, cancellations, payment date and treatment on termination.
Can client contacts be confidential?
Business contact information and negotiated terms can be protected subject to lawful, proportionate restrictions.
Can commission be based on booked hotel revenue?
Yes, but define whether payment follows booking, deposit, stay or collected revenue and how cancellations, shared accounts, refunds and departure from employment are treated.
Who can approve a discounted room or event rate?
The contract should identify the employee's rate bands and the revenue, commercial or general-manager approval required for an exception.
Can the Sales Manager promise event capacity or bedrooms?
Only against current authorised availability and venue controls. Tentative enquiries should not become binding promises before the required operational and commercial approval.
Should client entertainment and travel be covered?
Yes. State the territory, approval and expense evidence, alcohol or hospitality boundaries and how working time is managed around evening events or overnight travel.
Who owns an account when several salespeople contribute?
The commission and CRM rules should explain account allocation, shared credit, reassignment and the record used to resolve disputes without retrospective alteration.
What information must pass to hotel operations?
Confirmed dates, numbers, rates, bedrooms, timings, accessibility, dietary needs, deposits, authorised concessions and outstanding client decisions should be handed over through the approved system.