Insurance Surveyor Employment Contract UK

Responsibilities reflected in the contract

• Inspect assigned properties assets or risks.
• Gather measurements photographs and supporting evidence.
• Identify hazards controls and material changes.
• Prepare accurate proportionate survey reports.
• Escalate urgent safety and coverage questions.

A realistic working scenario

You visit client premises to verify damage, access plant and inspect installations. You update client or landlord records, record permits, photos and RAMS, instruct contractors for repairs, and escalate missing drawings, site-safety hazards, or FCA-related disclosure concerns to the practice or department manager.

Outputs to agree

• Completed site survey report with photos, measurements and access notes for insurer and client records.
• Contractor instruction form or work order specifying scope, permits and agreed access arrangements.
• Site handover note recording permits, RAMS accepted, equipment left and next-contact details.
• Client or landlord update log showing communications, approvals and expected completion dates.

Records and evidence

• Property or tenancy file with survey report, photos, drawings and measurements.
• Permit and RAMS record showing inductions, PPE checks and permit-holder details.
• Contractor instruction and pricing correspondence retained in project systems.
• Incident and escalation log recording safety, safeguarding, regulatory or FCA escalations.
• Access and viewing schedule showing who attended, time, ID checks and keys or codes issued.
• Work records.

Reporting relationship

Typically reports to Line Manager or Department Manager. Confirm the employer's actual reporting structure in the builder.

Authority and escalation

• You may instruct contractors to attend for urgent temporary repairs within pre-authorised work commitments; for any contract value, scope change, FCA disclosure question, or suspected record loss you must seek approval from the practice or department manager before committing insurer funds or publishing client-facing decisions.
• Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.

Tools and systems

• Site records.
• Project systems.

Workplace context

• Office, client premises, remote systems or assigned work locations.

Contract priorities

• Protect site, client, design, drawing, tender, pricing, programme, RAMS, permit and project records from unauthorised use.
• Complete and file survey reports, permits and RAMS before contractor works commence or on handover.
• Escalate missing drawings, unsafe site conditions, incidents, safeguarding disclosures or FCA-related matters to the practice or department manager promptly.
• Use PPE, follow site induction and record permit compliance when accessing client premises.
• Use project and finance systems only for authorised surveyor (insurance) activities and retain contractor pricing correspondence.

Information the employer should prepare

• the property asset and policy types
• the territory travel and lone-work pattern
• the inspection equipment and competence required
• the report standard and turnaround times
• the underwriting claims and emergency interfaces