The Employee must perform Betting Shop Manager (Ladbrokes/Coral etc.) duties with reasonable skill, care and professionalism, including betting shop manager (ladbrokes/coral etc.) work planning, gambling records, betting shop manager (ladbrokes/coral etc.) quality checks, gambling escalation, betting shop manager (ladbrokes/coral etc.) stakeholder updates, betting, shop, manager. The Employee must follow the Employer's procedures, keep role records accurate, complete required checks or handovers, and ask for guidance where instructions, authority limits or risks are unclear.
The Employee must not disclose, copy, remove, misuse or access customer, till, payment, stock, supplier, security, rota, promotion and loss-prevention records except where authorised and necessary for proper betting shop manager (ladbrokes/coral etc.) work. Any suspected loss, misuse or unauthorised disclosure must be reported promptly.
The Employee must follow the gambling operational controls that apply to betting shop manager (ladbrokes/coral etc.) work, including Gambling Commission escalation, stock control, tills, customer service, loss prevention, store security and shift handovers, accurate record keeping, escalation and safe working requirements.
The Employee must protect customer, till, payment, stock, supplier, security, rota, promotion and loss-prevention records, including any personal data, customer or client information, operational records, pricing, credentials, security information, business plans and role-specific records accessed while performing betting shop manager (ladbrokes/coral etc.) duties.