Live Dealer and Game Presenter Contract UK

Responsibilities reflected in the contract

• Check studio table and equipment.
• Deal approved games to camera procedure.
• Announce bets actions and outcomes clearly.
• Pause for discrepancies and control cues.
• Close table and record incidents.

A realistic working scenario

The screen records a result that does not match the physical layout, so the presenter freezes the table and calls game control before the next round.

Outputs to agree

• accurately presented live-dealer games
• aligned physical and digital game states
• transparent handling of interrupted rounds

Records and evidence

• Studio table shift and equipment.
• Round interruption and game identifier.
• Misdeal discrepancy control decision.
• Close inventory fault and handover.
• Work records.
• Handover notes.

Reporting relationship

Typically reports to Line Manager or Department Manager. Confirm the employer's actual reporting structure in the builder.

Authority and escalation

• The presenter cannot alter outcomes, bypass control instructions, message players privately, conceal a misdeal, vary rules or release studio security details.
• Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.

Tools and systems

• Policy systems.
• Risk registers.

Workplace context

• Trading premises.

Contract priorities

• studios shifts games and rotations
• cards wheels cameras and software
• announcements players and presentation
• misdeals faults control decisions and records

Information the employer should prepare

• the live games and language requirements
• the studio dealing procedures
• the camera and game-control systems
• the incident and round-resolution process
• the supervisor game-control and technical contacts