Security employment contract

Door Supervisor Employment Contract UK

Define lawful venue security around safe entry, proportionate intervention and accurate incident evidence.

Watercolour illustration showing Door Supervisor at work in Security on a pale sage background
This contract includes Manage queues entry and venue capacity. Apply age admission and search procedures. Identify intoxication vulnerability and conflict. Preview before payment PDF and editable DOCX files after checkoutBuilt for UK employers

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Legally validated and solicitor-approved contract framework

Reviewed for straightforward UK employer use

This page is maintained for UK employers creating door supervisor contracts for security. HRHeaven uses a legally validated and solicitor-approved self-service contract framework, with wording for role duties, confidentiality, notice, holiday, probation and practical workplace expectations. It does not replace individual legal advice for complex or disputed circumstances.

Last updated
19 June 2026
Content owner
HRHeaven employment documentation team
Review standard
UK employer template review, versioned clause logic and preview before payment

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What's included in your contract

Job description

Clear role overview and key responsibilities.

Probation period

Clear probation terms for the selected arrangement.

Role-specific duties

Maintained responsibilities, records and authority boundaries for the selected role.

Working hours

Standard and flexible working arrangements.

Holiday entitlement

Holiday terms explained for the selected arrangement.

Confidentiality

Client and company confidentiality.

Disciplinary process

Clear process and employee rights.

Notice periods

Notice terms explained for both parties.

You’ll receive your contract in both PDF & DOCX formats

Download a polished PDF ready to issue and an editable DOCX copy for future updates.

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Before you create it

Use this Door Supervisor contract with confidence

Practical checks to help an employer choose the right starting point and prepare the information the document needs.

When to use this contract

Coordinate controlled and courteous entry management, deliver early intervention and proportionate de-escalation, and support prompt response to safety, welfare and security incidents.

Workplace context: Office, client premises, remote systems or assigned work locations.

What makes this role different

Follow the Employer's documented arrangements covering current licence and approved deployment duties. Follow the Employer's documented arrangements covering night work, venues, breaks and transport. Use of force, body-worn video and evidence. Follow the Employer's documented arrangements covering company policies. Follow the Employer's documented arrangements covering data protection.

Not a fit / obtain specialist advice

Recheck the role or obtain appropriate advice if the work would exceed these maintained authority boundaries: State the entry, search, removal and restraint procedures the employee is authorised to follow, and when venue management, the safeguarding lead, police or emergency services take control. The role has no general law-enforcement authority. May allocate routine work and make operational decisions only within documented staffing, financial, contractual and policy limits.

What to prepare before you issue it

  • the venues hours and event types
  • the licence and refresher requirements
  • the search refusal and ejection policy
  • the radio body-camera and evidence controls
  • the emergency police and medical routes

Day-to-day operating brief

What Door Supervisor work looks like in practice

A door supervisor manages entry, behaviour and immediate safety at licensed or controlled premises. The contract should define the venue, deployment and escalation framework without implying police powers or unlimited discretion to search, refuse or remove people. Admission decisions should apply venue policy consistently while recognising signs of intoxication, distress, concealed weapons or escalating group conflict. The supervisor must preserve a safe exit and request police or medical help where necessary rather than extending physical intervention to protect queue speed.

Responsibilities reflected in the contract

  • Manage queues entry and venue capacity.
  • Apply age admission and search procedures.
  • Identify intoxication vulnerability and conflict.
  • Respond proportionately to incidents.
  • Record refusals ejections and evidence.

A realistic working scenario

At an evening venue the supervisor may complete a briefing, check entry conditions, monitor queues and capacity, respond to conflict, request manager or emergency support and preserve an accurate incident handover.

Outputs to agree

  • controlled and courteous entry management
  • early intervention and proportionate de-escalation
  • prompt response to safety, welfare and security incidents

Records and evidence

  • Deployment and briefing records.
  • Refusal, ejection and incident reports.
  • Search or seizure records where the approved procedure requires them.
  • Radio, key, body-worn-video and shift handovers.
  • Work records.
  • Handover notes.

Reporting relationship

Typically reports to Senior Manager, Director or Business Owner. Confirm the employer's actual reporting structure in the builder.

Authority and escalation

  • State the entry, search, removal and restraint procedures the employee is authorised to follow, and when venue management, the safeguarding lead, police or emergency services take control. The role has no general law-enforcement authority.
  • May allocate routine work and make operational decisions only within documented staffing, financial, contractual and policy limits.

Supervision

  • Allocate and review assigned work within delegated authority and escalate formal people matters through the Employer's procedures.

Tools and systems

  • Access control systems.
  • Radios.
  • Risk assessment records.

Workplace context

  • Office, client premises, remote systems or assigned work locations.

Training and certification

  • Complete employer-required health and safety training.

Contract priorities

  • current licence and approved deployment duties
  • night work, venues, breaks and transport
  • use of force, body-worn video and evidence
  • conflict, vulnerability and safeguarding escalation

Information the employer should prepare

  • the venues hours and event types
  • the licence and refresher requirements
  • the search refusal and ejection policy
  • the radio body-camera and evidence controls
  • the emergency police and medical routes

Individually written and reviewed against the maintained role record.

Maintained role evidence

The facts this Door Supervisor contract is built around

These role-pack details give an employer something concrete to check before using the contract for security work.

Work setting

Office, client premises, remote systems or assigned work locations.

Primary duties

  • Manage queues entry and venue capacity.
  • Apply age admission and search procedures.
  • Identify intoxication vulnerability and conflict.
  • Respond proportionately to incidents.

Tools and training to confirm

  • Access control systems.
  • Radios.
  • Risk assessment records.
  • Complete employer-required health and safety training.

Governance focus

SIA context where applicable. Follow the Employer's documented arrangements covering current licence and approved deployment duties. Follow the Employer's documented arrangements covering night work, venues, breaks and transport. Use of force, body-worn video and evidence.

Contract builder output

Door Supervisor clauses and builder inputs

HRHeaven builds the contract from the employer's answers, the selected industry, and the role-specific wording for this job.

Role wording

Door Supervisor duties

Coordinate controlled and courteous entry management, deliver early intervention and proportionate de-escalation, and support prompt response to safety, welfare and security incidents.

Manage queues entry and venue capacity. Apply age admission and search procedures. Identify intoxication vulnerability and conflict. Respond proportionately to incidents. Record refusals ejections and evidence.

Builder answers

What the contract builder captures

Employer and employee details Role title and reporting line Pay, hours and working pattern Holiday, probation and notice Workplace and site rules Company branding and e-sign

Preview before purchase

Complete the builder, check the document output, then pay only when you are ready to download.

Specific clauses

What is added to the finished contract

State the entry, search, removal and restraint procedures the employee is authorised to follow, and when venue management, the safeguarding lead, police or emergency services take control. The role has no general law-enforcement authority.

May allocate routine work and make operational decisions only within documented staffing, financial, contractual and policy limits.

Follow the Employer's documented arrangements covering current licence and approved deployment duties.

Follow the Employer's documented arrangements covering night work, venues, breaks and transport.

£19.99 one-off contractPreview before payment, then download the branded PDF and send for signature.

Employee handbook bundle

Door Supervisor Contract + Employee Handbook Bundle

Pair the contract with a fully customisable employee handbook and keep the role wording, workplace rules, branding and policies aligned from day one.

Industry-specific policies Contract and handbook generated together UK-focused policy content Easy to edit and maintain

After the contract

Run the employee lifecycle with HR Actions

Once the Door Supervisor contract is created, HR Actions help security employers manage the next HR steps: recruitment, probation, performance, absence, disciplinary, grievance and offboarding.

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HRHeaven can pre-fill known employee, role, timeline and document facts, then asks the employer to confirm the missing details.

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Timeline, reminders and audit

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Frequently asked questions

Can a door supervisor search every customer?

Search activity must follow the premises policy, entry conditions, training and lawful authority. The contract should identify the procedure, evidence and escalation route rather than grant unrestricted search discretion.

What should a door supervisor record after an ejection?

The employer may require the reason, time, people involved, actions taken, witnesses, injury or force details, preserved footage and the handover to venue management or emergency services.

Can entry be refused?

Yes under lawful consistent venue policy.

Are searches compulsory?

Use consent and refusal-of-entry procedures.

When may force be used?

Only when lawful, necessary and proportionate.

Who handles seized items?

Follow venue and police evidence controls.

Can body-camera footage be viewed personally?

No; access remains authorised and recorded.

What must an incident report include?

Record sequence, grounds, action, injury, witnesses and evidence.

View all FAQs

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