Day-to-day operating brief
What Adventure Travel Advisor (Expedition) work looks like in practice
An Adventure Travel Advisor designs or sells trips involving remote locations, demanding activities or specialist operators. Terms should cover destination and activity knowledge, itinerary feasibility, supplier information, customer fitness and accessibility questions, insurance boundaries, visas and health signposting, booking records and emergency support. The advisor should not guarantee safety, minimise difficulty to secure a sale or provide medical advice beyond authorised sources. Adventure Travel Advisor (Expedition) is a travel & tourism role focused on adventure travel advisor (expedition) work planning, travel and tourism records, adventure travel advisor (expedition) quality checks, travel and tourism escalation, adventure travel advisor (expedition) stakeholder updates, adventure, travel, advisor. The contract should describe the role's practical duties, reporting route, records, standards and compliance obligations without importing wording from another industry The Employee is employed as Adventure Travel Advisor (Expedition) in the Employer's Travel & Tourism business. The role requires reasonable skill, care, accuracy, cooperation with management instructions and attention to the records, risks and standards specific to adventure travel advisor (expedition) work The Employee must follow the travel & tourism operational controls that apply to adventure travel advisor (expedition) work, including workplace procedures, records, customer or client standards, data protection, health and safety and escalation, accurate record keeping, escalation and safe working requirements The Employee must protect customer, client, supplier, employee, operational, financial, safety and role-specific records, including any personal data, customer or client information, operational records, pricing, credentials, security information, business plans and role-specific records accessed while performing adventure travel advisor (expedition) duties Adventure Travel Advisor (Expedition) work in Travel & Tourism must follow the Employer's policies, data protection controls, health and safety rules, role records, escalation routes and training requirements relevant to adventure travel advisor (expedition) work planning, travel and tourism records, adventure travel advisor (expedition) quality checks. Family: professional Adventure Travel Advisor (Expedition) Professional judgement Client care Document accuracy
Responsibilities reflected in the contract
- Clarify traveller aims experience and constraints.
- Research expedition itineraries and suppliers.
- Explain activity demands inclusions and limitations.
- Prepare accurate quotations bookings and documents.
- Record decisions and escalate supplier or safety concerns.
A realistic working scenario
An Adventure Travel Advisor designs or sells trips involving remote locations, demanding activities or specialist operators. Terms should cover destination and activity knowledge, itinerary feasibility, supplier information, customer fitness and accessibility questions, insurance boundaries, visas and health signposting, booking records and emergency support. The advisor should not guarantee safety, minimise difficulty to secure a sale or provide medical advice beyond authorised sources.
Outputs to agree
- clarify traveller aims experience and constraints
- research expedition itineraries and suppliers
- explain activity demands inclusions and limitations
Records and evidence
- The destinations activities and product range.
- The booking channels targets and working pattern.
- The supplier quote and customer-data systems.
- The disruption emergency and complaint routes.
- Work records.
- Handover notes.
Reporting relationship
Typically reports to Line Manager or Department Manager. Confirm the employer's actual reporting structure in the builder.
Authority and escalation
- An Adventure Travel Advisor designs or sells trips involving remote locations, demanding activities or specialist operators. Terms should cover destination and activity knowledge, itinerary feasibility, supplier information, customer fitness and accessibility questions, insurance boundaries, visas and health signposting, booking records and emergency support. The advisor should not guarantee safety, minimise difficulty to secure a sale or provide medical advice beyond authorised sources.
- Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.
Tools and systems
- Client portals.
- Case management systems.
Workplace context
- Office, client premises, remote systems or assigned work locations.
Contract priorities
- the destinations activities and product range
- the booking channels targets and working pattern
- the supplier quote and customer-data systems
- the disruption emergency and complaint routes
Information the employer should prepare
- the destinations activities and product range
- the booking channels targets and working pattern
- the supplier quote and customer-data systems
- the disruption emergency and complaint routes
- the product manager operators insurers and duty contacts
Individually written and reviewed against the maintained role record.