The Employee must perform Ticketing Agent (Amadeus Galileo) duties with reasonable skill, care and professionalism, including ticketing agent (amadeus galileo) work planning, travel and tourism records, ticketing agent (amadeus galileo) quality checks, travel and tourism escalation, ticketing agent (amadeus galileo) stakeholder updates, ticketing, agent, role duties. The Employee must follow the Employer's procedures, keep role records accurate, complete required checks or handovers, and ask for guidance where instructions, authority limits or risks are unclear.
The Employee must not disclose, copy, remove, misuse or access customer, client, supplier, employee, operational, financial, safety and role-specific records except where authorised and necessary for proper ticketing agent (amadeus galileo) work. Any suspected loss, misuse or unauthorised disclosure must be reported promptly.
The Employee must follow the travel & tourism operational controls that apply to ticketing agent (amadeus galileo) work, including workplace procedures, records, customer or client standards, data protection, health and safety and escalation, accurate record keeping, escalation and safe working requirements.
The Employee must protect customer, client, supplier, employee, operational, financial, safety and role-specific records, including any personal data, customer or client information, operational records, pricing, credentials, security information, business plans and role-specific records accessed while performing ticketing agent (amadeus galileo) duties.