City Walking Tour Guide Employment Contract UK

Responsibilities reflected in the contract

• Prepare accurate route-specific commentary.
• Meet brief and count tour groups.
• Lead safe crossings and public-space movement.
• Adapt pace route and access information.
• Record incidents complaints and route changes.

A realistic working scenario

A City Walking Tour Guide leads groups through busy streets, squares and public spaces while interpreting local history and culture. Terms should cover route reconnaissance, road crossings, pavement capacity, group counts, amplification, accessibility, weather, stops, businesses, photography and incidents. The guide should not block access, enter private property or improvise unsafe crossings to maintain schedule.

Outputs to agree

• prepare accurate route-specific commentary
• meet brief and count tour groups
• lead safe crossings and public-space movement

Records and evidence

• The city routes themes and audiences.
• The tour timetable groups and weather terms.
• The booking audio and communication systems.
• The lost-person accident and emergency routes.
• Work records.
• Handover notes.

Reporting relationship

Typically reports to Line Manager or Department Manager. Confirm the employer's actual reporting structure in the builder.

Authority and escalation

• A City Walking Tour Guide leads groups through busy streets, squares and public spaces while interpreting local history and culture. Terms should cover route reconnaissance, road crossings, pavement capacity, group counts, amplification, accessibility, weather, stops, businesses, photography and incidents. The guide should not block access, enter private property or improvise unsafe crossings to maintain schedule.
• May allocate routine work and make operational decisions only within documented staffing, financial, contractual and policy limits.

Supervision

• Meet brief and count tour groups.
• Lead safe crossings and public-space movement.
• Allocate and review assigned work within delegated authority and escalate formal people matters through the Employer's procedures.

Workplace context

• Office, client premises, remote systems or assigned work locations.

Contract priorities

• the city routes themes and audiences
• the tour timetable groups and weather terms
• the booking audio and communication systems
• the lost-person accident and emergency routes

Information the employer should prepare

• the city routes themes and audiences
• the tour timetable groups and weather terms
• the booking audio and communication systems
• the lost-person accident and emergency routes
• the tour manager venues and local authority contacts