The Employee must perform Category Manager duties with reasonable skill, care, accuracy, and urgency appropriate to wholesale & retail work. The Employee must follow written procedures, manager instructions, site or client requirements, and role standards for category, manager, stock movement, till procedures, customer orders, loss prevention, merchandising; keep reliable records; complete handovers; and raise risks before they become customer, client, safety, safeguarding, regulatory, or commercial issues.
Confidential information for this role includes category, manager, stock movement, till procedures, customer orders, loss prevention, customer or client details, business records, pricing, passwords, access details, technical files, personnel information, and any data seen on employer, client, or third-party systems. The Employee must use such information only for authorised work and comply with data protection, security, retention, and reporting procedures.
The Employee must follow the Employer's wholesale & retail operating standards that apply to category manager work, including category, manager, stock movement, till procedures, customer orders, loss prevention, safe working practices, accurate records, prompt escalation, and cooperation with audits, inspections, complaints, service reviews, or regulatory enquiries.
The Employee will have access to confidential wholesale & retail information, including customer, client, service-user, supplier, operational, pricing, commercial, technical, design, property, care, staffing, system, and compliance records relevant to category manager work. The Employee must protect that information during and after employment, must not remove or copy it without authority, and must report any suspected loss, misuse, unauthorised access, or disclosure immediately.