Wholesale & Retail employment contract

Retail Import Export Clerk Employment Contract UK

Set accountable administration for international retail shipments, from document preparation to broker handover and discrepancy escalation.

Watercolour illustration showing Import/Export Clerk at work in Wholesale & Retail on a pale sage background
This contract includes Assemble commercial and transport documents. Check shipment data against approved product records. Send authorised instructions to brokers and carriers. Preview before payment PDF and editable DOCX files after checkoutBuilt for UK employers

Looking for a Import/Export Clerk employment contract? This page takes you straight into the role-specific builder, with preview before payment and both PDF and DOCX files included after checkout.

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Legally validated and solicitor-approved contract framework

Reviewed for straightforward UK employer use

This page is maintained for UK employers creating import/export clerk contracts for wholesale & retail. HRHeaven uses a legally validated and solicitor-approved self-service contract framework, with wording for role duties, confidentiality, notice, holiday, probation and practical workplace expectations. It does not replace individual legal advice for complex or disputed circumstances.

Last updated
19 June 2026
Content owner
HRHeaven employment documentation team
Review standard
UK employer template review, versioned clause logic and preview before payment

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What's included in your contract

Job description

Clear role overview and key responsibilities.

Probation period

Clear probation terms for the selected arrangement.

Role-specific duties

Maintained responsibilities, records and authority boundaries for the selected role.

Working hours

Standard and flexible working arrangements.

Holiday entitlement

Holiday terms explained for the selected arrangement.

Confidentiality

Client and company confidentiality.

Disciplinary process

Clear process and employee rights.

Notice periods

Notice terms explained for both parties.

You’ll receive your contract in both PDF & DOCX formats

Download a polished PDF ready to issue and an editable DOCX copy for future updates.

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DOCXFully editable

Before you create it

Use this Import/Export Clerk contract with confidence

Practical checks to help an employer choose the right starting point and prepare the information the document needs.

When to use this contract

Complete traceable shipment files, produce timely broker and carrier instructions, and deliver recorded clearance exceptions.

Workplace context: Trading premises.

What makes this role different

Follow the Employer's documented arrangements covering markets products and shipment modes. Document accuracy and cut-offs. Follow the Employer's documented arrangements covering customs and broker authority. Follow the Employer's documented arrangements covering commercial confidentiality. Follow the Employer's documented arrangements covering company policies.

Not a fit / obtain specialist advice

Recheck the role or obtain appropriate advice if the work would exceed these maintained authority boundaries: The clerk may prepare and transmit approved data but cannot invent commodity information, change value or origin, commit to unapproved freight costs or override a customs hold. Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.

What to prepare before you issue it

  • the countries and product ranges handled
  • the customs freight and ERP systems
  • the approved brokers carriers and suppliers
  • the classification origin and valuation owners
  • the office hours and international cut-offs
  • the approval route for holds costs and corrections

Day-to-day operating brief

What Import/Export Clerk work looks like in practice

An Import Export Clerk coordinates the information that allows retail stock to move across borders. Purchase orders, commodity data, origin evidence, invoices, transport documents and broker instructions must agree, often against fixed vessel or delivery deadlines. The contract should state the markets and product categories covered, systems access, document authority and who decides classification, valuation or regulatory questions.

Responsibilities reflected in the contract

  • Assemble commercial and transport documents.
  • Check shipment data against approved product records.
  • Send authorised instructions to brokers and carriers.
  • Track departures clearance and delivery milestones.
  • Maintain origin licence and evidence records.
  • Escalate holds discrepancies and missed cut-offs.

A realistic working scenario

A supplier invoice describes goods differently from the approved product record shortly before a shipping cut-off. The clerk holds the submission, reconciles the source data and escalates the discrepancy rather than copying an unverified description.

Outputs to agree

  • complete traceable shipment files
  • timely broker and carrier instructions
  • recorded clearance exceptions

Records and evidence

  • Shipment document pack.
  • Classification and origin source.
  • Broker instruction and response.
  • Hold delay and correction log.
  • Work records.
  • Handover notes.

Reporting relationship

Typically reports to Line Manager or Department Manager. Confirm the employer's actual reporting structure in the builder.

Authority and escalation

  • The clerk may prepare and transmit approved data but cannot invent commodity information, change value or origin, commit to unapproved freight costs or override a customs hold.
  • Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.

Tools and systems

  • EPOS.
  • Stock systems.
  • Card terminals.

Workplace context

  • Trading premises.

Contract priorities

  • markets products and shipment modes
  • document accuracy and cut-offs
  • customs and broker authority
  • commercial confidentiality

Information the employer should prepare

  • the countries and product ranges handled
  • the customs freight and ERP systems
  • the approved brokers carriers and suppliers
  • the classification origin and valuation owners
  • the office hours and international cut-offs
  • the approval route for holds costs and corrections

Individually written and reviewed against the maintained role record.

Maintained role evidence

The facts this Import/Export Clerk contract is built around

These role-pack details give an employer something concrete to check before using the contract for wholesale & retail work.

Work setting

Trading premises.

Primary duties

  • Assemble commercial and transport documents.
  • Check shipment data against approved product records.
  • Send authorised instructions to brokers and carriers.
  • Track departures clearance and delivery milestones.

Tools and training to confirm

  • EPOS.
  • Stock systems.
  • Card terminals.

Governance focus

Employer procedures and role controls. Follow the Employer's documented arrangements covering markets products and shipment modes. Document accuracy and cut-offs. Follow the Employer's documented arrangements covering customs and broker authority.

Contract builder output

Import/Export Clerk clauses and builder inputs

HRHeaven builds the contract from the employer's answers, the selected industry, and the role-specific wording for this job.

Role wording

Import/Export Clerk duties

Complete traceable shipment files, produce timely broker and carrier instructions, and deliver recorded clearance exceptions.

Assemble commercial and transport documents. Check shipment data against approved product records. Send authorised instructions to brokers and carriers. Track departures clearance and delivery milestones. Maintain origin licence and evidence records.

Builder answers

What the contract builder captures

Employer and employee details Role title and reporting line Pay, hours and working pattern Holiday, probation and notice Workplace and site rules Company branding and e-sign

Preview before purchase

Complete the builder, check the document output, then pay only when you are ready to download.

Specific clauses

What is added to the finished contract

The clerk may prepare and transmit approved data but cannot invent commodity information, change value or origin, commit to unapproved freight costs or override a customs hold.

Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.

Follow the Employer's documented arrangements covering markets products and shipment modes.

Document accuracy and cut-offs.

£19.99 one-off contractPreview before payment, then download the branded PDF and send for signature.

Employee handbook bundle

Import/Export Clerk Contract + Employee Handbook Bundle

Pair the contract with a fully customisable employee handbook and keep the role wording, workplace rules, branding and policies aligned from day one.

Industry-specific policies Contract and handbook generated together UK-focused policy content Easy to edit and maintain

After the contract

Run the employee lifecycle with HR Actions

Once the Import/Export Clerk contract is created, HR Actions help wholesale & retail employers manage the next HR steps: recruitment, probation, performance, absence, disciplinary, grievance and offboarding.

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Single HR Action or Unlimited

Buy one HR Action for one employee process, or use HR Actions Unlimited when you expect recurring HR work.

Keep the context together

AI Workspace support

HRHeaven can pre-fill known employee, role, timeline and document facts, then asks the employer to confirm the missing details.

Stay ready for the next step

Timeline, reminders and audit

Each workflow keeps the case history, source context, reminders, documents and completion summary together.

Simple, transparent pricing

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Launch eligible HR Actions across your organisation without paying per employee case.

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£20.00/year

Optional yearly document maintenance, compliance reminders and update notifications.

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Frequently asked questions

Can an Import Export Clerk choose a commodity code?

Only within verified competence and employer authority; uncertain classifications need specialist review.

Who confirms a product's country of origin?

Use approved supplier and product evidence, with the designated trade-compliance owner resolving uncertainty.

May the clerk instruct a customs broker?

Yes within the approved shipment and data process, keeping a traceable instruction record.

What happens when documents miss a vessel cut-off?

Notify logistics, preserve the cause and obtain authority for any rebooking or extra cost.

Can the role include dangerous-goods paperwork?

Only where the employee is trained and authorised for the products and transport mode involved.

How are customs corrections controlled?

Record the original submission, evidence, approval and corrected data through the agreed broker route.

Can the employee work across time zones?

Yes if expected availability, rest, overtime and handover arrangements are stated clearly.

Who approves additional freight charges?

The named budget holder should approve costs above the clerk's recorded purchasing limit.

View all FAQs

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