Set accountable administration for international retail shipments, from document preparation to broker handover and discrepancy escalation.
This contract includes Assemble commercial and transport documents. Check shipment data against approved product records. Send authorised instructions to brokers and carriers. Preview before payment PDF and editable DOCX files after checkoutBuilt for UK employers
Looking for a Import/Export Clerk employment contract? This page takes you straight into the role-specific builder, with preview before payment and both PDF and DOCX files included after checkout.
Solicitor-approved framework Preview Before Payment £19.99 one-off PDF & editable Word Industry-specific clauses Secure Stripe payment
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Reviewed for straightforward UK employer use
This page is maintained for UK employers creating import/export clerk contracts for wholesale & retail. HRHeaven uses a legally validated and solicitor-approved self-service contract framework, with wording for role duties, confidentiality, notice, holiday, probation and practical workplace expectations. It does not replace individual legal advice for complex or disputed circumstances.
Last updated
19 June 2026
Content owner
HRHeaven employment documentation team
Review standard
UK employer template review, versioned clause logic and preview before payment
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What's included in your contract
Job description
Clear role overview and key responsibilities.
Probation period
Clear probation terms for the selected arrangement.
Role-specific duties
Maintained responsibilities, records and authority boundaries for the selected role.
Working hours
Standard and flexible working arrangements.
Holiday entitlement
Holiday terms explained for the selected arrangement.
Confidentiality
Client and company confidentiality.
Disciplinary process
Clear process and employee rights.
Notice periods
Notice terms explained for both parties.
You’ll receive your contract in both PDF & DOCX formats
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Before you create it
Use this Import/Export Clerk contract with confidence
Practical checks to help an employer choose the right starting point and prepare the information the document needs.
When to use this contract
Complete traceable shipment files, produce timely broker and carrier instructions, and deliver recorded clearance exceptions.
Workplace context: Trading premises.
What makes this role different
Follow the Employer's documented arrangements covering markets products and shipment modes. Document accuracy and cut-offs. Follow the Employer's documented arrangements covering customs and broker authority. Follow the Employer's documented arrangements covering commercial confidentiality. Follow the Employer's documented arrangements covering company policies.
Not a fit / obtain specialist advice
Recheck the role or obtain appropriate advice if the work would exceed these maintained authority boundaries: The clerk may prepare and transmit approved data but cannot invent commodity information, change value or origin, commit to unapproved freight costs or override a customs hold. Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.
What to prepare before you issue it
the countries and product ranges handled
the customs freight and ERP systems
the approved brokers carriers and suppliers
the classification origin and valuation owners
the office hours and international cut-offs
the approval route for holds costs and corrections
Day-to-day operating brief
What Import/Export Clerk work looks like in practice
An Import Export Clerk coordinates the information that allows retail stock to move across borders. Purchase orders, commodity data, origin evidence, invoices, transport documents and broker instructions must agree, often against fixed vessel or delivery deadlines. The contract should state the markets and product categories covered, systems access, document authority and who decides classification, valuation or regulatory questions.
Responsibilities reflected in the contract
Assemble commercial and transport documents.
Check shipment data against approved product records.
Send authorised instructions to brokers and carriers.
Track departures clearance and delivery milestones.
Maintain origin licence and evidence records.
Escalate holds discrepancies and missed cut-offs.
A realistic working scenario
A supplier invoice describes goods differently from the approved product record shortly before a shipping cut-off. The clerk holds the submission, reconciles the source data and escalates the discrepancy rather than copying an unverified description.
Outputs to agree
complete traceable shipment files
timely broker and carrier instructions
recorded clearance exceptions
Records and evidence
Shipment document pack.
Classification and origin source.
Broker instruction and response.
Hold delay and correction log.
Work records.
Handover notes.
Reporting relationship
Typically reports to Line Manager or Department Manager. Confirm the employer's actual reporting structure in the builder.
Authority and escalation
The clerk may prepare and transmit approved data but cannot invent commodity information, change value or origin, commit to unapproved freight costs or override a customs hold.
Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.
Tools and systems
EPOS.
Stock systems.
Card terminals.
Workplace context
Trading premises.
Contract priorities
markets products and shipment modes
document accuracy and cut-offs
customs and broker authority
commercial confidentiality
Information the employer should prepare
the countries and product ranges handled
the customs freight and ERP systems
the approved brokers carriers and suppliers
the classification origin and valuation owners
the office hours and international cut-offs
the approval route for holds costs and corrections
Individually written and reviewed against the maintained role record.
Maintained role evidence
The facts this Import/Export Clerk contract is built around
These role-pack details give an employer something concrete to check before using the contract for wholesale & retail work.
Work setting
Trading premises.
Primary duties
Assemble commercial and transport documents.
Check shipment data against approved product records.
Send authorised instructions to brokers and carriers.
Track departures clearance and delivery milestones.
Tools and training to confirm
EPOS.
Stock systems.
Card terminals.
Governance focus
Employer procedures and role controls. Follow the Employer's documented arrangements covering markets products and shipment modes. Document accuracy and cut-offs. Follow the Employer's documented arrangements covering customs and broker authority.
Contract builder output
Import/Export Clerk clauses and builder inputs
HRHeaven builds the contract from the employer's answers, the selected industry, and the role-specific wording for this job.
Role wording
Import/Export Clerk duties
Complete traceable shipment files, produce timely broker and carrier instructions, and deliver recorded clearance exceptions.
Assemble commercial and transport documents. Check shipment data against approved product records. Send authorised instructions to brokers and carriers. Track departures clearance and delivery milestones. Maintain origin licence and evidence records.
Builder answers
What the contract builder captures
Employer and employee details Role title and reporting line Pay, hours and working pattern Holiday, probation and notice Workplace and site rules Company branding and e-sign
Preview before purchase
Complete the builder, check the document output, then pay only when you are ready to download.
Specific clauses
What is added to the finished contract
The clerk may prepare and transmit approved data but cannot invent commodity information, change value or origin, commit to unapproved freight costs or override a customs hold.
Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.
Follow the Employer's documented arrangements covering markets products and shipment modes.
Document accuracy and cut-offs.
£19.99 one-off contractPreview before payment, then download the branded PDF and send for signature.
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