Retail Logistics Coordinator Employment Contract UK
Define control of retail transport movements and exceptions across suppliers, depots, stores and customers.
This contract includes Plan collections deliveries and booking slots. Issue authorised carrier instructions. Track movements and proof of delivery. Preview before payment PDF and editable DOCX files after checkoutBuilt for UK employers
Looking for a Logistics Coordinator employment contract? This page takes you straight into the role-specific builder, with preview before payment and both PDF and DOCX files included after checkout.
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This page is maintained for UK employers creating logistics coordinator contracts for wholesale & retail. HRHeaven uses a legally validated and solicitor-approved self-service contract framework, with wording for role duties, confidentiality, notice, holiday, probation and practical workplace expectations. It does not replace individual legal advice for complex or disputed circumstances.
Last updated
19 June 2026
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HRHeaven employment documentation team
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What's included in your contract
Job description
Clear role overview and key responsibilities.
Probation period
Clear probation terms for the selected arrangement.
Role-specific duties
Maintained responsibilities, records and authority boundaries for the selected role.
Working hours
Standard and flexible working arrangements.
Holiday entitlement
Holiday terms explained for the selected arrangement.
Confidentiality
Client and company confidentiality.
Disciplinary process
Clear process and employee rights.
Notice periods
Notice terms explained for both parties.
You’ll receive your contract in both PDF & DOCX formats
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Before you create it
Use this Logistics Coordinator contract with confidence
Practical checks to help an employer choose the right starting point and prepare the information the document needs.
When to use this contract
Deliver scheduled traceable stock movements, produce timely disruption communication, and coordinate controlled freight and delivery evidence.
Workplace context: Warehouse, depot, goods-in, dispatch, loading and approved logistics work areas.
What makes this role different
Follow the Employer's documented arrangements covering transport scope and working hours. Follow the Employer's documented arrangements covering carrier and cost authority. Follow the Employer's documented arrangements covering delivery evidence and customer data. Follow the Employer's documented arrangements covering disruption and escalation. Follow the Employer's documented arrangements covering warehouse procedures.
Not a fit / obtain specialist advice
Recheck the role or obtain appropriate advice if the work would exceed these maintained authority boundaries: The coordinator may alter routine bookings within limits but cannot accept exceptional charges, change customer promises or bypass safety and legal transport controls without approval. Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.
What to prepare before you issue it
the modes territories and delivery channels
the carriers depots stores and suppliers
the transport order and tracking systems
the freight rebooking and claim limits
the shift weekend and on-call coverage
the escalation route for safety loss and delay
Day-to-day operating brief
What Logistics Coordinator work looks like in practice
A retail Logistics Coordinator turns orders and stock plans into workable collections and deliveries. The role books carriers and slots, monitors milestones, resolves documentation gaps and keeps stores or customers informed. Terms should specify transport modes, territories, shift or weekend cover, freight purchasing limits, system records and authority when weather, breakdown or capacity disrupts a route.
Responsibilities reflected in the contract
Plan collections deliveries and booking slots.
Issue authorised carrier instructions.
Track movements and proof of delivery.
Coordinate stores depots suppliers and carriers.
Resolve routine delays and documentation gaps.
Record service failure cost and claims evidence.
A realistic working scenario
A carrier reports a missed depot slot and offers an expensive same-day alternative. The coordinator confirms stock priority and approval limits before rebooking, then records the service failure and revised handover.
Outputs to agree
scheduled traceable stock movements
timely disruption communication
controlled freight and delivery evidence
Records and evidence
Transport booking and instruction.
Shipment milestone and proof.
Delay exception and customer update.
Freight cost claim and approval.
Stock records.
Picking records.
Reporting relationship
Typically reports to Warehouse Manager or Shift Supervisor. Confirm the employer's actual reporting structure in the builder.
Authority and escalation
The coordinator may alter routine bookings within limits but cannot accept exceptional charges, change customer promises or bypass safety and legal transport controls without approval.
Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.
Tools and systems
Warehouse management systems.
Scanners.
Stock handling equipment.
Picking equipment.
Workplace context
Warehouse, depot, goods-in, dispatch, loading and approved logistics work areas.
Contract priorities
transport scope and working hours
carrier and cost authority
delivery evidence and customer data
disruption and escalation
Information the employer should prepare
the modes territories and delivery channels
the carriers depots stores and suppliers
the transport order and tracking systems
the freight rebooking and claim limits
the shift weekend and on-call coverage
the escalation route for safety loss and delay
Individually written and reviewed against the maintained role record.
Maintained role evidence
The facts this Logistics Coordinator contract is built around
These role-pack details give an employer something concrete to check before using the contract for wholesale & retail work.
Work setting
Warehouse, depot, goods-in, dispatch, loading and approved logistics work areas.
Primary duties
Plan collections deliveries and booking slots.
Issue authorised carrier instructions.
Track movements and proof of delivery.
Coordinate stores depots suppliers and carriers.
Tools and training to confirm
Warehouse management systems.
Scanners.
Stock handling equipment.
Picking equipment.
Governance focus
Employer procedures and role controls. Follow the Employer's documented arrangements covering transport scope and working hours. Follow the Employer's documented arrangements covering carrier and cost authority. Follow the Employer's documented arrangements covering delivery evidence and customer data.
Contract builder output
Logistics Coordinator clauses and builder inputs
HRHeaven builds the contract from the employer's answers, the selected industry, and the role-specific wording for this job.
Role wording
Logistics Coordinator duties
Deliver scheduled traceable stock movements, produce timely disruption communication, and coordinate controlled freight and delivery evidence.
Plan collections deliveries and booking slots. Issue authorised carrier instructions. Track movements and proof of delivery. Coordinate stores depots suppliers and carriers. Resolve routine delays and documentation gaps.
Builder answers
What the contract builder captures
Employer and employee details Role title and reporting line Pay, hours and working pattern Holiday, probation and notice Workplace and site rules Company branding and e-sign
Preview before purchase
Complete the builder, check the document output, then pay only when you are ready to download.
Specific clauses
What is added to the finished contract
The coordinator may alter routine bookings within limits but cannot accept exceptional charges, change customer promises or bypass safety and legal transport controls without approval.
Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.
Follow the Employer's documented arrangements covering transport scope and working hours.
Follow the Employer's documented arrangements covering carrier and cost authority.
£19.99 one-off contractPreview before payment, then download the branded PDF and send for signature.
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