Day-to-day operating brief
What Facilities Coordinator work looks like in practice
A Facilities Coordinator logs and tracks maintenance, arranges approved contractors, manages supplies and access, and supports inspections across offices or sites. Unlike a facilities manager, the coordinator commonly administers established processes rather than owning strategy, budgets or leases. Terms should define sites, travel, helpdesk systems, purchase limits, keys, contractor documents, service schedules, incidents and escalation. Request triage should capture location, impact, immediate hazard and affected service before assigning priority. Contractor scheduling needs approval status, access window, site contact and required documents; a calendar invitation alone is not permission to begin work. Completion should include evidence and user confirmation where appropriate, with repeat faults linked together. Service calendars must distinguish a booked visit from a successfully completed inspection or repair and show outstanding certificates clearly. Access passes issued for maintenance should expire with the visit and be reconciled after departure. Where a supplier reports completion remotely, the coordinator should obtain the evidence required by the service type rather than closing solely on invoice submission. Planned shutdown notices should name affected services, responsible contractor, user groups, contingency and confirmation that normal operation has genuinely resumed.
Individually written and reviewed against the maintained role record.