Day-to-day operating brief
What Facilities Manager work looks like in practice
A Facilities Manager leads the services that keep workplaces safe, usable and resilient. The remit may cover leases, maintenance, cleaning, security, utilities, workplace projects and several sites, with budgets and suppliers managed against organisational priorities. Unlike a coordinator who administers established tasks, the manager may design the service plan and recommend investment. Terms should define the estate, attendance and call-out expectations, budget, contract and project authority, compliance ownership, access, incident command, data, environmental objectives and reporting. Estate plans should connect asset condition, service criticality, compliance evidence and forecast cost so investment choices are transparent. Outsourcing does not transfer the employer's need to monitor delivery, and supplier dashboards should be tested against site experience. Emergency purchasing requires documented limits and retrospective review, not an indefinite exemption from procurement. When workspace changes affect access, occupancy or employee needs, the manager should coordinate consultation and practical transition with the accountable business owners.
Individually written and reviewed against the maintained role record.