Admin & Support employment contract

Administrative Services Office Manager Employment Contract UK

Name: Administrative Services Office Manager Employment Contract UK
Brand: HRHeaven
SKU: admin_and_support_office_manager_generated_v1
Price: 19.99 GBP
Availability: InStock

Set practical office leadership around reliable routines, supported staff and controlled workplace resources.

Watercolour illustration showing Office Manager at work in Admin & Support on a pale sage background

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Reviewed for straightforward UK employer use

This page is maintained for UK employers creating office manager contracts for admin & support. HRHeaven uses a legally validated and solicitor-approved self-service contract framework, with wording for role duties, confidentiality, notice, holiday, probation and practical workplace expectations. It does not replace individual legal advice for complex or disputed circumstances.

Last updated: 19 June 2026
Content owner: HRHeaven employment documentation team
Review standard: UK employer template review, versioned clause logic and preview before payment

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What's included in your contract

Job description

Clear role overview and key responsibilities.

Probation period

Clear probation terms for the selected arrangement.

Commission structure

Industry-specific commission clauses.

Working hours

Standard and flexible working arrangements.

Holiday entitlement

Holiday terms explained for the selected arrangement.

Confidentiality

Client and company confidentiality.

Disciplinary process

Clear process and employee rights.

Notice periods

Notice terms explained for both parties.

Before you create it

Use this Office Manager contract with confidence

Practical checks to help an employer choose the right starting point and prepare the information the document needs.

When to use this contract

Use this contract when appointing an Office Manager to cover the following duties in a admin & support workplace: plan work, supervise standards, allocate tasks and manage escalation duties for office manager work in the admin & support business; office manager work planning and admin and support records workplace, customer, service, safety or operational records and escalate material issues promptly; Follow admin & support procedures for workplace procedures, records, customer or client standards, data protection, health and safety and escalation; Protect employee, customer, commercial, performance, rota, investigation, budget and operational records and company property handled during the role. The role pack gives the employer a starting point that reflects the work, rather than a job-title-only document.

Office Manager responsibilities include plan work, supervise standards, allocate tasks and manage escalation duties for office manager work in the admin & support business; office manager work planning and admin and support records workplace, customer, service, safety or operational records and escalate material issues promptly; Follow admin & support procedures for workplace procedures, records, customer or client standards, data protection, health and safety and escalation; Protect employee, customer, commercial, performance, rota, investigation, budget and operational records and company property handled during the role. The role also calls for office Manager; People coordination; Operational planning; Escalation, with records, handovers and escalation kept within the employer's agreed procedures.

What makes this role different

Office Manager is different from a generic admin & support appointment because the contract needs to record plan work, supervise standards, allocate tasks and manage escalation duties for office manager work in the admin & support business; office manager work planning and admin and support records workplace, customer, service, safety or operational records and escalate material issues promptly; Follow admin & support procedures for workplace procedures, records, customer or client standards, data protection, health and safety and escalation; Protect employee, customer, commercial, performance, rota, investigation, budget and operational records and company property handled during the role and the related office Manager; People coordination; Operational planning; Escalation. The Employee must follow the admin & support operational controls that apply to office manager work, including workplace procedures, records, customer or client standards, data protection, health and safety and escalation, accurate record keeping, escalation and safe working requirements

Not a fit / obtain specialist advice

Office Manager work should not be issued from this starting point until the employer confirms the role's qualifications, registration, scope and any specialist requirements. The role pack records this context: Office Manager work in Admin & Support must follow the Employer's policies, data protection controls, health and safety rules, role records, escalation routes and training requirements relevant to office manager work planning, admin and support records, office manager quality checks. Family: management

What to prepare before you issue it

the office and operating hours
the team and reporting lines
the purchasing limits
the access and visitor rules
the facilities split
the senior and emergency contacts

Day-to-day operating brief

What Office Manager work looks like in practice

An Office Manager oversees the daily administrative operation of a workplace, coordinating reception, supplies, records, meetings, visitors and support staff. This Admin & Support role centres on office continuity and team workflow; it is distinct from strategic facilities ownership and from a professional-services practice manager's client or matter responsibilities. Terms should define the office, attendance, direct reports, supplier and budget limits, keys, data, purchases, events, health and safety coordination, emergencies and cover arrangements. Office continuity plans should cover people, premises access, communications, critical supplies and alternative working, not only emergency contact numbers. Supplier records need service scope, renewal date, cost owner and unresolved problems so a convenient incumbent is not renewed without review. Staff supervision should include workload and cover rather than monitoring presence alone. Sensitive visitors, employee meetings and deliveries require discreet coordination that protects confidentiality without obstructing legitimate access.

Responsibilities to define

coordinate office routines and cover
supervise administrative staff
manage supplies and approved vendors
organise meetings visitors and access
maintain workplace records and budgets
escalate premises and continuity risks

A realistic working scenario

A director asks the manager to sign a new copier agreement during a service outage. The manager arranges temporary continuity but sends the contract through authorised commercial approval.

Outputs to agree

consistent office operations
controlled supplies access and vendors
clear administrative team and continuity plans

Records and evidence

rota task and cover plan
supplier order and approval
visitor key and access record
budget incident and continuity action

Authority and escalation

The manager cannot sign leases or supplier contracts, approve unrestricted spending or perform specialist facilities duties beyond delegation.

Contract priorities

office attendance team and cover
suppliers supplies and budgets
records visitors keys and events
safety incidents and continuity

Information the employer should prepare

the office and operating hours
the team and reporting lines
the purchasing limits
the access and visitor rules
the facilities split
the senior and emergency contacts

Individually written and reviewed against the maintained role record.

Maintained role evidence

The facts this Office Manager contract is built around

These role-pack details give an employer something concrete to check before using the contract for admin & support work.

Work setting

Office, client premises, remote systems or assigned work locations

Primary duties

Plan work, supervise standards, allocate tasks and manage escalation duties for office manager work in the admin & support business.
office manager work planning and admin and support records workplace, customer, service, safety or operational records and escalate material issues promptly.
Follow admin & support procedures for workplace procedures, records, customer or client standards, data protection, health and safety and escalation.

Capabilities to confirm

Office Manager
People coordination
Operational planning
Escalation

Governance focus

Employer procedures and role controls. Office Manager work in Admin & Support must follow the Employer's policies, data protection controls, health and safety rules, role records, escalation routes and training requirements relevant to office manager work planning, admin and support records, office manager quality checks. Family: management.

Contract builder output

Office Manager clauses and builder inputs

HRHeaven builds the contract from the employer's answers, the selected industry, and the role-specific wording for this job.

Role wording

Office Manager duties

The Employee is employed as Office Manager in the Employer's Admin & Support business. The role requires reasonable skill, care, accuracy, cooperation with management instructions and attention to the records, risks and standards specific to office manager work.

Plan work, supervise standards, allocate tasks and manage escalation duties in line with the Employer's operating procedures, authorised work commitments, workplace standards and lawful management instructions. Maintain accurate office manager work planning and admin and support records workplace, customer, service, safety or operational records and complete handovers, checks, reports or updates required for the role. Raise risks, delays, complaints, safeguarding, safety, regulatory or quality concerns promptly where they affect office manager work. Use systems, equipment, information and company property only for authorised work purposes.

Builder answers

What the contract builder captures

Employer and employee details Role title and reporting line Pay, hours and working pattern Holiday, probation and notice Workplace and site rules Company branding and e-sign

Preview before purchase

Complete the builder, check the document output, then pay only when you are ready to download.

Specific clauses

What is added to the finished contract

The Employee must perform Office Manager duties with reasonable skill, care and professionalism, including office manager work planning, admin and support records, office manager quality checks, admin and support escalation, office manager stakeholder updates, office, manager, role duties. The Employee must follow the Employer's procedures, keep role records accurate, complete required checks or handovers, and ask for guidance where instructions, authority limits or risks are unclear.

The Employee must not disclose, copy, remove, misuse or access employee, customer, commercial, performance, rota, investigation, budget and operational records except where authorised and necessary for proper office manager work. Any suspected loss, misuse or unauthorised disclosure must be reported promptly.

The Employee must follow the admin & support operational controls that apply to office manager work, including workplace procedures, records, customer or client standards, data protection, health and safety and escalation, accurate record keeping, escalation and safe working requirements.

The Employee must protect employee, customer, commercial, performance, rota, investigation, budget and operational records, including any personal data, customer or client information, operational records, pricing, credentials, security information, business plans and role-specific records accessed while performing office manager duties.

£19.99 one-off contractPreview before payment, then download the branded PDF and send for signature.

Employee Handbook + Contract Bundle

Employee handbook bundle

Office Manager Contract + Employee Handbook Bundle

Pair the contract with a fully customisable employee handbook and keep the role wording, workplace rules, branding and policies aligned from day one.

Industry-specific policies Contract and handbook generated together UK-focused policy content Easy to edit and maintain

After the contract

Run the employee lifecycle with HR Actions

Once the Office Manager contract is created, HR Actions help admin & support employers manage the next HR steps: recruitment, probation, performance, absence, disciplinary, grievance and offboarding.

Choose the right level of support