Admin & Support employment contract

Administrative Assistant Employment Contract UK

Define dependable team administration around accurate records, organised communication and clear authority.

Watercolour illustration showing Administrative Assistant at work in Admin & Support on a pale sage background
This contract includes Prepare routine documents. Maintain calendars and records. Handle authorised calls and messages. Preview before payment PDF and editable DOCX files after checkoutBuilt for UK employers

Looking for a Administrative Assistant employment contract? This page takes you straight into the role-specific builder, with preview before payment and both PDF and DOCX files included after checkout.

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Legally validated and solicitor-approved contract framework

Reviewed for straightforward UK employer use

This page is maintained for UK employers creating administrative assistant contracts for admin & support. HRHeaven uses a legally validated and solicitor-approved self-service contract framework, with wording for role duties, confidentiality, notice, holiday, probation and practical workplace expectations. It does not replace individual legal advice for complex or disputed circumstances.

Last updated
19 June 2026
Content owner
HRHeaven employment documentation team
Review standard
UK employer template review, versioned clause logic and preview before payment

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Send the completed contract for signature from your HRHeaven workspace without buying a separate signature tool.

Employer dashboard

Store contracts, track signature status, download signed PDFs, and keep employee documents in one secure dashboard.

Free branding

Add your company name, logo and brand colour so the contract looks like it came from your business.

What's included in your contract

Job description

Clear role overview and key responsibilities.

Probation period

Clear probation terms for the selected arrangement.

Role-specific duties

Maintained responsibilities, records and authority boundaries for the selected role.

Working hours

Standard and flexible working arrangements.

Holiday entitlement

Holiday terms explained for the selected arrangement.

Confidentiality

Client and company confidentiality.

Disciplinary process

Clear process and employee rights.

Notice periods

Notice terms explained for both parties.

You’ll receive your contract in both PDF & DOCX formats

Download a polished PDF ready to issue and an editable DOCX copy for future updates.

PDFReady to use
DOCXFully editable

Before you create it

Use this Administrative Assistant contract with confidence

Practical checks to help an employer choose the right starting point and prepare the information the document needs.

When to use this contract

Produce accurate administrative records, coordinate coordinated meetings and correspondence, and deliver clear team task handovers.

Workplace context: Office, client premises, remote systems or assigned work locations.

What makes this role different

Follow the Employer's documented arrangements covering team hours and priorities. Follow the Employer's documented arrangements covering systems data and confidentiality. Follow the Employer's documented arrangements covering purchases mailboxes and records. Follow the Employer's documented arrangements covering remote work and escalation. Follow the Employer's documented arrangements covering company policies.

Not a fit / obtain specialist advice

Recheck the role or obtain appropriate advice if the work would exceed these maintained authority boundaries: The assistant cannot commit spend, disclose records, sign documents or make management decisions beyond delegation. Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.

What to prepare before you issue it

  • the supported team
  • the systems and permissions
  • the task priority process
  • the spend limits
  • the record-retention rules
  • the manager contacts

Day-to-day operating brief

What Administrative Assistant work looks like in practice

An Administrative Assistant supports a department through correspondence, data entry, meetings, document preparation, purchasing and routine enquiries. The role may see employee, customer or commercial information and act for several managers with competing priorities. Terms should identify team, hours, systems, mailbox and file access, spending limits, records, remote work, calls and escalation where instructions conflict. Task requests should identify the owner, deadline and approval route, particularly when several managers compete for support. Meeting administration includes distributing the correct papers, recording agreed actions and protecting drafts, not making decisions for attendees. Database changes need source evidence and a check that the chosen record is the right one. A useful handover separates completed work, items awaiting information and commitments already communicated to colleagues or customers. Shared inbox rules should distinguish routine acknowledgement, substantive response and restricted correspondence. The assistant should flag duplicate requests and conflicting deadlines early, preserving one agreed source of truth instead of generating parallel versions for different requesters.

Responsibilities reflected in the contract

  • Prepare routine documents.
  • Maintain calendars and records.
  • Handle authorised calls and messages.
  • Arrange meetings and supplies.
  • Process approved expenses.
  • Track actions and deadlines.

A realistic working scenario

Two managers request urgent tasks for the same deadline. The assistant confirms priority rather than guessing and silently missing one commitment.

Outputs to agree

  • accurate administrative records
  • coordinated meetings and correspondence
  • clear team task handovers

Records and evidence

  • Task owner and deadline.
  • Document version and approval.
  • Meeting action and attendee.
  • Purchase expense and receipt.
  • Work records.
  • Handover notes.

Reporting relationship

Typically reports to Line Manager or Department Manager. Confirm the employer's actual reporting structure in the builder.

Authority and escalation

  • The assistant cannot commit spend, disclose records, sign documents or make management decisions beyond delegation.
  • Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.

Tools and systems

  • Email.
  • Document systems.
  • Phone systems.

Workplace context

  • Office, client premises, remote systems or assigned work locations.

Contract priorities

  • team hours and priorities
  • systems data and confidentiality
  • purchases mailboxes and records
  • remote work and escalation

Information the employer should prepare

  • the supported team
  • the systems and permissions
  • the task priority process
  • the spend limits
  • the record-retention rules
  • the manager contacts

Individually written and reviewed against the maintained role record.

Maintained role evidence

The facts this Administrative Assistant contract is built around

These role-pack details give an employer something concrete to check before using the contract for admin & support work.

Work setting

Office, client premises, remote systems or assigned work locations.

Primary duties

  • Prepare routine documents.
  • Maintain calendars and records.
  • Handle authorised calls and messages.
  • Arrange meetings and supplies.

Tools and training to confirm

  • Email.
  • Document systems.
  • Phone systems.

Governance focus

Employer procedures and role controls. Follow the Employer's documented arrangements covering team hours and priorities. Follow the Employer's documented arrangements covering systems data and confidentiality. Follow the Employer's documented arrangements covering purchases mailboxes and records.

Contract builder output

Administrative Assistant clauses and builder inputs

HRHeaven builds the contract from the employer's answers, the selected industry, and the role-specific wording for this job.

Role wording

Administrative Assistant duties

Produce accurate administrative records, coordinate coordinated meetings and correspondence, and deliver clear team task handovers.

Prepare routine documents. Maintain calendars and records. Handle authorised calls and messages. Arrange meetings and supplies. Process approved expenses.

Builder answers

What the contract builder captures

Employer and employee details Role title and reporting line Pay, hours and working pattern Holiday, probation and notice Workplace and site rules Company branding and e-sign

Preview before purchase

Complete the builder, check the document output, then pay only when you are ready to download.

Specific clauses

What is added to the finished contract

The assistant cannot commit spend, disclose records, sign documents or make management decisions beyond delegation.

Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.

Follow the Employer's documented arrangements covering team hours and priorities.

Follow the Employer's documented arrangements covering systems data and confidentiality.

£19.99 one-off contractPreview before payment, then download the branded PDF and send for signature.

Employee handbook bundle

Administrative Assistant Contract + Employee Handbook Bundle

Pair the contract with a fully customisable employee handbook and keep the role wording, workplace rules, branding and policies aligned from day one.

Industry-specific policies Contract and handbook generated together UK-focused policy content Easy to edit and maintain

After the contract

Run the employee lifecycle with HR Actions

Once the Administrative Assistant contract is created, HR Actions help admin & support employers manage the next HR steps: recruitment, probation, performance, absence, disciplinary, grievance and offboarding.

Choose the right level of support

Single HR Action or Unlimited

Buy one HR Action for one employee process, or use HR Actions Unlimited when you expect recurring HR work.

Keep the context together

AI Workspace support

HRHeaven can pre-fill known employee, role, timeline and document facts, then asks the employer to confirm the missing details.

Stay ready for the next step

Timeline, reminders and audit

Each workflow keeps the case history, source context, reminders, documents and completion summary together.

Simple, transparent pricing

Choose the perfect solution for your business

Employment Contract
£19.99

Create a UK-focused employment contract in minutes, with role-aware wording and a reviewable preview.

Employment Contract Industry and role clauses Legal preview PDF downloadView details
Employee Handbook
£34.99

Create a practical employee handbook for your workplace.

Employee Handbook Branded pages Industry-aware policies PDF downloadView details
Most PopularContract + Handbook Bundle
£44.99SAVE £9.99 versus buying separately

Everything needed to hire your first employee correctly.

Employment Contract Employee Handbook Individual PDF downloadsView details
Returning customersEmployment Contract (Loyalty Price)
£14.99Save £5.00

Loyalty price for eligible returning customers creating an Employment Contract for a new employee or new hire.

For eligible returning customers One new Employment Contract Applied automatically after a completed qualifying purchaseView details
Action supportHR Actions
£4.99

Run employee lifecycle workflows with AI guidance, reminders, timeline and audit support.

Single HR Actions HR Actions Unlimited option AI Workspace Timeline and auditView details
Unlimited accessHR Actions Unlimited
£9.99/month

Launch eligible HR Actions across your organisation without paying per employee case.

Unlimited HR Action case files Unlimited employees Unlimited AI assistance Timeline and audit historyView details
Optional membershipCompliance Membership
£20.00/year

Optional yearly document maintenance, compliance reminders and update notifications.

Unlimited document regeneration HR alerts Compliance reminders Template update notificationsView details

Frequently asked questions

Can assistants approve purchases?

Only within delegated limits.

Who sets priorities?

Use the named manager route.

Can remote work be included?

Yes with secure access.

Who accesses shared mailboxes?

Authorised employees only.

Can documents be signed?

Only with valid authority.

How are expenses handled?

Use receipts and approval.

Who owns work records?

The employer controls them.

What is handed over?

Tasks, files, meetings, purchases and deadlines.

View all FAQs

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