Day-to-day operating brief
What Financial Advisor work looks like in practice
A Financial Adviser assesses client circumstances and recommends financial products within an authorised scope. The contract should define permissions, customer segments, fact-finds, risk and capacity for loss, product panels, suitability reports, disclosures, ongoing reviews, vulnerable customers, complaints, client ownership, introducers, remuneration, CPD and supervision before independent advice is delivered. Suitability is not demonstrated solely by matching a risk score to a product category. The record should connect objectives, time horizon, capacity for loss, existing arrangements, costs and credible alternatives. If client instructions conflict with the recommendation, the adviser should use the firm's process rather than rewriting the fact-find to make the preferred transaction appear suitable. Ongoing service commitments need a defined review frequency, included work and response where contact cannot be established. Changes in health, family, tax residence, income or planned withdrawals may alter earlier suitability, and the file should show whether specialist advice or updated authority is required. File review should retain research dates, provider illustrations, replacement analysis and reasons an existing arrangement was retained or surrendered. Significant telephone instructions require confirmation through the firm's controlled communication method.
Individually written and reviewed against the maintained role record.