The Employee must perform Retail Advisor (Cosmetics sales) duties with reasonable skill, care and professionalism, including pipeline ownership, customer account plans, proposal and renewal records, service commitments, commercial escalation, retail, advisor, role duties. The Employee must follow the Employer's procedures, keep role records accurate, complete required checks or handovers, and ask for guidance where instructions, authority limits or risks are unclear.
The Employee must not disclose, copy, remove, misuse or access customer, till, payment, stock, supplier, security, rota, promotion and loss-prevention records except where authorised and necessary for proper retail advisor (cosmetics sales) work. Any suspected loss, misuse or unauthorised disclosure must be reported promptly.
The Employee must follow the hair & beauty operational controls that apply to retail advisor (cosmetics sales) work, including stock control, tills, customer service, loss prevention, store security and shift handovers, accurate record keeping, escalation and safe working requirements.
The Employee must protect customer, till, payment, stock, supplier, security, rota, promotion and loss-prevention records, including any personal data, customer or client information, operational records, pricing, credentials, security information, business plans and role-specific records accessed while performing retail advisor (cosmetics sales) duties.