Legal employment contract

Legal Case Management Administrator Contract UK

Set accurate legal administration around complete matter records, controlled documents and visible deadlines and ownership.

Watercolour illustration showing Legal Administrator (Case Management) at work in Legal on a pale sage background
This contract includes Open and maintain legal matters. Manage diaries tasks and reminders. Process correspondence and documents. Preview before payment PDF and editable DOCX files after checkoutBuilt for UK employers

Looking for a Legal Administrator (Case Management) employment contract? This page takes you straight into the role-specific builder, with preview before payment and both PDF and DOCX files included after checkout.

Solicitor-approved framework Preview Before Payment £19.99 one-off PDF & editable Word Industry-specific clauses Secure Stripe payment
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Legally validated and solicitor-approved contract framework

Reviewed for straightforward UK employer use

This page is maintained for UK employers creating legal administrator (case management) contracts for legal. HRHeaven uses a legally validated and solicitor-approved self-service contract framework, with wording for role duties, confidentiality, notice, holiday, probation and practical workplace expectations. It does not replace individual legal advice for complex or disputed circumstances.

Last updated
19 June 2026
Content owner
HRHeaven employment documentation team
Review standard
UK employer template review, versioned clause logic and preview before payment

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What's included in your contract

Job description

Clear role overview and key responsibilities.

Probation period

Clear probation terms for the selected arrangement.

Role-specific duties

Maintained responsibilities, records and authority boundaries for the selected role.

Working hours

Standard and flexible working arrangements.

Holiday entitlement

Holiday terms explained for the selected arrangement.

Confidentiality

Client and company confidentiality.

Disciplinary process

Clear process and employee rights.

Notice periods

Notice terms explained for both parties.

You’ll receive your contract in both PDF & DOCX formats

Download a polished PDF ready to issue and an editable DOCX copy for future updates.

PDFReady to use
DOCXFully editable

Before you create it

Use this Legal Administrator (Case Management) contract with confidence

Practical checks to help an employer choose the right starting point and prepare the information the document needs.

When to use this contract

Complete searchable matter records, produce accurate visible legal deadlines, and coordinate controlled correspondence and filing evidence.

Workplace context: Legal office, client meeting rooms, court or tribunal locations where required and secure administration spaces.

What makes this role different

Follow the Employer's documented arrangements covering practice teams matters and workloads. Follow the Employer's documented arrangements covering opening conflicts documents and correspondence. Follow the Employer's documented arrangements covering diaries filings billing and systems. Follow the Employer's documented arrangements covering confidentiality retention closure and handover. Follow the Employer's documented arrangements covering SRA-related procedures.

Not a fit / obtain specialist advice

Recheck the role or obtain appropriate advice if the work would exceed these maintained authority boundaries: The administrator cannot give legal advice, certify unapproved documents, alter source evidence, close unverified deadlines or access unrelated matters. Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.

What to prepare before you issue it

  • the practice areas and administration scope
  • the case and document-management systems
  • the matter-opening and filing procedures
  • the deadline and quality controls
  • the fee earners supervisor and urgent routes

Day-to-day operating brief

What Legal Administrator (Case Management) work looks like in practice

A Legal Case Management Administrator supports matter opening, correspondence, document filing, diary control, billing information and closure across one or more practice areas. Terms should cover client verification status, matter numbers, naming conventions, court or transaction deadlines, version control, secure communications, scanning and retention. The administrator organises legal work but should not provide advice, sign lawyer documents or mark a deadline complete merely because a draft was prepared. Matter closure should confirm that original documents, client balances, undertakings and future dates have an explicit destination. Email filing rules should preserve decision context without copying every duplicate notification, helping the legal record remain complete yet usable during supervision, complaint review or later retrieval. Reopened files should retain the prior closure rationale and receive fresh conflict, scope and deadline checks.

Responsibilities reflected in the contract

  • Open and maintain legal matters.
  • Manage diaries tasks and reminders.
  • Process correspondence and documents.
  • Support filings billing and closure.
  • Report missing approvals and deadlines.

A realistic working scenario

A filing receipt does not appear after online submission, so the administrator keeps the deadline open and escalates verification rather than assuming success.

Outputs to agree

  • complete searchable matter records
  • accurate visible legal deadlines
  • controlled correspondence and filing evidence

Records and evidence

  • Client matter conflict and opening status.
  • Document version author and approval.
  • Deadline filing receipt and owner.
  • Billing closure retention and destruction.
  • Client files.
  • Attendance notes.

Reporting relationship

Typically reports to Supervising Solicitor, Practice Manager, Legal Director or Head of Department. Confirm the employer's actual reporting structure in the builder.

Authority and escalation

  • The administrator cannot give legal advice, certify unapproved documents, alter source evidence, close unverified deadlines or access unrelated matters.
  • Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.

Tools and systems

  • Case management systems.
  • Document management systems.
  • Secure email.
  • Legal research tools.
  • Deadline or diary systems.

Workplace context

  • Legal office, client meeting rooms, court or tribunal locations where required and secure administration spaces.

Contract priorities

  • practice teams matters and workloads
  • opening conflicts documents and correspondence
  • diaries filings billing and systems
  • confidentiality retention closure and handover

Information the employer should prepare

  • the practice areas and administration scope
  • the case and document-management systems
  • the matter-opening and filing procedures
  • the deadline and quality controls
  • the fee earners supervisor and urgent routes

Individually written and reviewed against the maintained role record.

Maintained role evidence

The facts this Legal Administrator (Case Management) contract is built around

These role-pack details give an employer something concrete to check before using the contract for legal work.

Work setting

Legal office, client meeting rooms, court or tribunal locations where required and secure administration spaces.

Primary duties

  • Open and maintain legal matters.
  • Manage diaries tasks and reminders.
  • Process correspondence and documents.
  • Support filings billing and closure.

Tools and training to confirm

  • Case management systems.
  • Document management systems.
  • Secure email.
  • Legal research tools.

Governance focus

SRA context where applicable. Follow the Employer's documented arrangements covering practice teams matters and workloads. Follow the Employer's documented arrangements covering opening conflicts documents and correspondence. Follow the Employer's documented arrangements covering diaries filings billing and systems.

Contract builder output

Legal Administrator (Case Management) clauses and builder inputs

HRHeaven builds the contract from the employer's answers, the selected industry, and the role-specific wording for this job.

Role wording

Legal Administrator (Case Management) duties

Complete searchable matter records, produce accurate visible legal deadlines, and coordinate controlled correspondence and filing evidence.

Open and maintain legal matters. Manage diaries tasks and reminders. Process correspondence and documents. Support filings billing and closure. Report missing approvals and deadlines.

Builder answers

What the contract builder captures

Employer and employee details Role title and reporting line Pay, hours and working pattern Holiday, probation and notice Workplace and site rules Company branding and e-sign

Preview before purchase

Complete the builder, check the document output, then pay only when you are ready to download.

Specific clauses

What is added to the finished contract

The administrator cannot give legal advice, certify unapproved documents, alter source evidence, close unverified deadlines or access unrelated matters.

Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.

Follow the Employer's documented arrangements covering practice teams matters and workloads.

Follow the Employer's documented arrangements covering opening conflicts documents and correspondence.

£19.99 one-off contractPreview before payment, then download the branded PDF and send for signature.

Employee handbook bundle

Legal Administrator (Case Management) Contract + Employee Handbook Bundle

Pair the contract with a fully customisable employee handbook and keep the role wording, workplace rules, branding and policies aligned from day one.

Industry-specific policies Contract and handbook generated together UK-focused policy content Easy to edit and maintain

After the contract

Run the employee lifecycle with HR Actions

Once the Legal Administrator (Case Management) contract is created, HR Actions help legal employers manage the next HR steps: recruitment, probation, performance, absence, disciplinary, grievance and offboarding.

Choose the right level of support

Single HR Action or Unlimited

Buy one HR Action for one employee process, or use HR Actions Unlimited when you expect recurring HR work.

Keep the context together

AI Workspace support

HRHeaven can pre-fill known employee, role, timeline and document facts, then asks the employer to confirm the missing details.

Stay ready for the next step

Timeline, reminders and audit

Each workflow keeps the case history, source context, reminders, documents and completion summary together.

Simple, transparent pricing

Choose the perfect solution for your business

Employment Contract
£19.99

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Employee Handbook
£34.99

Create a practical employee handbook for your workplace.

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£44.99SAVE £9.99 versus buying separately

Everything needed to hire your first employee correctly.

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£14.99Save £5.00

Loyalty price for eligible returning customers creating an Employment Contract for a new employee or new hire.

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Action supportHR Actions
£4.99

Run employee lifecycle workflows with AI guidance, reminders, timeline and audit support.

Single HR Actions HR Actions Unlimited option AI Workspace Timeline and auditView details
Unlimited accessHR Actions Unlimited
£9.99/month

Launch eligible HR Actions across your organisation without paying per employee case.

Unlimited HR Action case files Unlimited employees Unlimited AI assistance Timeline and audit historyView details
Optional membershipCompliance Membership
£20.00/year

Optional yearly document maintenance, compliance reminders and update notifications.

Unlimited document regeneration HR alerts Compliance reminders Template update notificationsView details

Frequently asked questions

Can administrators give clients advice?

No; refer substantive questions to a lawyer.

Who approves outgoing legal documents?

The responsible fee earner.

How are deadlines closed?

Require evidence of the completed event.

Are court filings included?

State platforms, review and receipt checks.

Can staff access every matter?

Access should follow role and need.

Who controls document versions?

Use the firm's naming and approval process.

Are archived files part of the role?

Define closure and retention tasks.

What is handed over?

Matters, documents, filings, deadlines, billing and unresolved queries.

View all FAQs

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