Define consistent review of musculoskeletal referrals across a central hub, matching need to pathway while acting promptly on urgent risk.
This contract includes Review MSK referrals and supporting information. Contact patients for authorised clarification. Identify red flags and urgent care needs. Preview before payment PDF and editable DOCX files after checkoutBuilt for UK employers
Looking for a Triage Clinician (MSK Hub) employment contract? This page takes you straight into the role-specific builder, with preview before payment and both PDF and DOCX files included after checkout.
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This page is maintained for UK employers creating triage clinician (msk hub) contracts for physiotherapy. HRHeaven uses a legally validated and solicitor-approved self-service contract framework, with wording for role duties, confidentiality, notice, holiday, probation and practical workplace expectations. It does not replace individual legal advice for complex or disputed circumstances.
Last updated
19 June 2026
Content owner
HRHeaven employment documentation team
Review standard
UK employer template review, versioned clause logic and preview before payment
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What's included in your contract
Job description
Clear role overview and key responsibilities.
Probation period
Clear probation terms for the selected arrangement.
Role-specific duties
Maintained responsibilities, records and authority boundaries for the selected role.
Working hours
Standard and flexible working arrangements.
Holiday entitlement
Holiday terms explained for the selected arrangement.
Confidentiality
Client and company confidentiality.
Disciplinary process
Clear process and employee rights.
Notice periods
Notice terms explained for both parties.
You’ll receive your contract in both PDF & DOCX formats
Download a polished PDF ready to issue and an editable DOCX copy for future updates.
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DOCXFully editable
Before you create it
Use this Triage Clinician (MSK Hub) contract with confidence
Practical checks to help an employer choose the right starting point and prepare the information the document needs.
Workplace context: Practice reception, clinical administration areas and approved patient-facing areas.
What makes this role different
Follow the Employer's documented arrangements covering remote assessment. Follow the Employer's documented arrangements covering throughput and quality. Record access. Follow the Employer's documented arrangements covering red-flag escalation. Follow the Employer's documented arrangements covering patient confidentiality.
Not a fit / obtain specialist advice
Recheck the role or obtain appropriate advice if the work would exceed these maintained authority boundaries: The clinician triages within competence and pathway; uncertain serious risk requires medical or emergency escalation. May allocate routine work and make operational decisions only within documented staffing, financial, contractual and policy limits.
What to prepare before you issue it
the referral sources and hub coverage
the triage criteria and pathway directory
the telephone video and record systems
the urgent and emergency escalation routes
the productivity quality and review standards
the supervision and outcome-audit process
Day-to-day operating brief
What Triage Clinician (MSK Hub) work looks like in practice
An MSK hub triage clinician reviews referrals and symptoms to select urgent, specialist, community or self-management pathways. Terms should cover remote assessment, access to records, red-flag protocols, demand pressure and accountability for safety-netting.
Responsibilities reflected in the contract
Review MSK referrals and supporting information.
Contact patients for authorised clarification.
Identify red flags and urgent care needs.
Direct referrals to suitable service pathways.
Record triage reasoning and safety-netting.
Seek senior review for uncertainty or exceptions.
A realistic working scenario
A brief referral hides progressive neurological symptoms uncovered by telephone. The clinician activates urgent escalation rather than placing it on a routine list.
Outputs to agree
safe referral prioritisation
appropriate pathway allocation
clear patient safety-netting
Records and evidence
Referral evidence.
Triage contact.
Risk decision.
Allocation and advice.
Work records.
Handover notes.
Reporting relationship
Typically reports to Line Manager or Department Manager. Confirm the employer's actual reporting structure in the builder.
Authority and escalation
The clinician triages within competence and pathway; uncertain serious risk requires medical or emergency escalation.
May allocate routine work and make operational decisions only within documented staffing, financial, contractual and policy limits.
Supervision
Direct referrals to suitable service pathways.
Allocate and review assigned work within delegated authority and escalate formal people matters through the Employer's procedures.
Tools and systems
Care planning systems.
Mobility equipment.
Workplace context
Practice reception, clinical administration areas and approved patient-facing areas.
Training and certification
Complete employer-required safeguarding training.
Complete employer-required health and safety training.
Contract priorities
remote assessment
throughput and quality
record access
red-flag escalation
Information the employer should prepare
the referral sources and hub coverage
the triage criteria and pathway directory
the telephone video and record systems
the urgent and emergency escalation routes
the productivity quality and review standards
the supervision and outcome-audit process
Individually written and reviewed against the maintained role record.
Maintained role evidence
The facts this Triage Clinician (MSK Hub) contract is built around
These role-pack details give an employer something concrete to check before using the contract for physiotherapy work.
Work setting
Practice reception, clinical administration areas and approved patient-facing areas.
Primary duties
Review MSK referrals and supporting information.
Contact patients for authorised clarification.
Identify red flags and urgent care needs.
Direct referrals to suitable service pathways.
Tools and training to confirm
Care planning systems.
Mobility equipment.
Complete employer-required safeguarding training.
Complete employer-required health and safety training.
Governance focus
Employer procedures and role controls. Follow the Employer's documented arrangements covering remote assessment. Follow the Employer's documented arrangements covering throughput and quality. Record access.
Contract builder output
Triage Clinician (MSK Hub) clauses and builder inputs
HRHeaven builds the contract from the employer's answers, the selected industry, and the role-specific wording for this job.
Review MSK referrals and supporting information. Contact patients for authorised clarification. Identify red flags and urgent care needs. Direct referrals to suitable service pathways. Record triage reasoning and safety-netting.
Builder answers
What the contract builder captures
Employer and employee details Role title and reporting line Pay, hours and working pattern Holiday, probation and notice Workplace and site rules Company branding and e-sign
Preview before purchase
Complete the builder, check the document output, then pay only when you are ready to download.
Specific clauses
What is added to the finished contract
The clinician triages within competence and pathway; uncertain serious risk requires medical or emergency escalation.
May allocate routine work and make operational decisions only within documented staffing, financial, contractual and policy limits.
Follow the Employer's documented arrangements covering remote assessment.
Follow the Employer's documented arrangements covering throughput and quality.
£19.99 one-off contractPreview before payment, then download the branded PDF and send for signature.
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