Define personal and comfort-care responsibilities within a specialist hospice team, including rapid symptom handover and respectful support for patients and visiting families.
This contract includes Provide delegated personal, mobility and comfort care under hospice plans. Support food, fluids and positioning according to patient wishes and instructions. Observe and report pain, distress or other symptom changes without delay. Preview before payment PDF and editable DOCX files after checkoutBuilt for UK employers
Looking for a Hospice Care Assistant employment contract? This page takes you straight into the role-specific builder, with preview before payment and both PDF and DOCX files included after checkout.
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This page is maintained for UK employers creating hospice care assistant contracts for residential care. HRHeaven uses a legally validated and solicitor-approved self-service contract framework, with wording for role duties, confidentiality, notice, holiday, probation and practical workplace expectations. It does not replace individual legal advice for complex or disputed circumstances.
Last updated
19 June 2026
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HRHeaven employment documentation team
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Job description
Clear role overview and key responsibilities.
Probation period
Clear probation terms for the selected arrangement.
Role-specific duties
Maintained responsibilities, records and authority boundaries for the selected role.
Working hours
Standard and flexible working arrangements.
Holiday entitlement
Holiday terms explained for the selected arrangement.
Confidentiality
Client and company confidentiality.
Disciplinary process
Clear process and employee rights.
Notice periods
Notice terms explained for both parties.
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Before you create it
Use this Hospice Care Assistant contract with confidence
Practical checks to help an employer choose the right starting point and prepare the information the document needs.
When to use this contract
Deliver compassionate personal and comfort care, produce accurate observation and rapid nursing handover, and deliver calm support for patients and visiting families.
Workplace context: Care home, community care, client home or agreed care settings.
What makes this role different
Follow the Employer's documented arrangements covering clinical-team delegation. Follow the Employer's documented arrangements covering family and visitor contact. Follow the Employer's documented arrangements covering emotional support and supervision. Follow the Employer's documented arrangements covering shift, dignity and confidentiality. Follow the Employer's documented arrangements covering CQC requirements where applicable.
Not a fit / obtain specialist advice
Recheck the role or obtain appropriate advice if the work would exceed these maintained authority boundaries: The assistant may provide care delegated in the hospice plan. Clinical assessment, medicine, prognosis, changes to symptom management and formal bereavement advice require the appropriate hospice professional. Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.
What to prepare before you issue it
the inpatient, day-service or community hospice setting covered
the shift, night, weekend and public-holiday requirements
the palliative, moving, communication and emergency training required
the delegated medicine or clinical-support tasks, if any
the routes for symptom escalation and family communication
the supervision, debriefing and confidential wellbeing support available
Day-to-day operating brief
What Hospice Care Assistant work looks like in practice
A hospice care assistant supports personal comfort, mobility, nutrition and family presence within a specialist palliative environment. The role works closely with nurses and the multidisciplinary team but should not independently change symptom-control plans or give prognosis.
Responsibilities reflected in the contract
Provide delegated personal, mobility and comfort care under hospice plans.
Support food, fluids and positioning according to patient wishes and instructions.
Observe and report pain, distress or other symptom changes without delay.
Welcome and support visitors within patient consent and hospice boundaries.
Work consistently with nurses, volunteers and multidisciplinary colleagues.
Complete contemporaneous care notes and end-of-shift handover.
A realistic working scenario
A patient reports new pain shortly before a family visit. The assistant records the words used, helps with comfort measures already in the plan and immediately alerts the nurse, preserving privacy when updating the waiting family.
Outputs to agree
compassionate personal and comfort care
accurate observation and rapid nursing handover
calm support for patients and visiting families
Records and evidence
Personal-care and comfort note.
Food, fluid and mobility support.
Symptom observation and nurse escalation.
Family, volunteer and shift handover.
Care plans.
Care notes.
Reporting relationship
Typically reports to Registered Manager, Service Manager, Team Leader or Care Coordinator. Confirm the employer's actual reporting structure in the builder.
Authority and escalation
The assistant may provide care delegated in the hospice plan. Clinical assessment, medicine, prognosis, changes to symptom management and formal bereavement advice require the appropriate hospice professional.
Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.
Tools and systems
Care record systems.
Rostering systems.
Medication records where authorised.
Moving and handling equipment where trained.
Secure communication tools.
Workplace context
Care home, community care, client home or agreed care settings.
Training and certification
Complete employer-required safeguarding training.
Complete employer-required health and safety training.
Contract priorities
clinical-team delegation
family and visitor contact
emotional support and supervision
shift, dignity and confidentiality
Information the employer should prepare
the inpatient, day-service or community hospice setting covered
the shift, night, weekend and public-holiday requirements
the palliative, moving, communication and emergency training required
the delegated medicine or clinical-support tasks, if any
the routes for symptom escalation and family communication
the supervision, debriefing and confidential wellbeing support available
Individually written and reviewed against the maintained role record.
Maintained role evidence
The facts this Hospice Care Assistant contract is built around
These role-pack details give an employer something concrete to check before using the contract for residential care work.
Work setting
Care home, community care, client home or agreed care settings.
Primary duties
Provide delegated personal, mobility and comfort care under hospice plans.
Support food, fluids and positioning according to patient wishes and instructions.
Observe and report pain, distress or other symptom changes without delay.
Welcome and support visitors within patient consent and hospice boundaries.
Tools and training to confirm
Care record systems.
Rostering systems.
Medication records where authorised.
Moving and handling equipment where trained.
Governance focus
CQC context where applicable. Follow the Employer's documented arrangements covering clinical-team delegation. Follow the Employer's documented arrangements covering family and visitor contact. Follow the Employer's documented arrangements covering emotional support and supervision.
Contract builder output
Hospice Care Assistant clauses and builder inputs
HRHeaven builds the contract from the employer's answers, the selected industry, and the role-specific wording for this job.
Role wording
Hospice Care Assistant duties
Deliver compassionate personal and comfort care, produce accurate observation and rapid nursing handover, and deliver calm support for patients and visiting families.
Provide delegated personal, mobility and comfort care under hospice plans. Support food, fluids and positioning according to patient wishes and instructions. Observe and report pain, distress or other symptom changes without delay. Welcome and support visitors within patient consent and hospice boundaries. Work consistently with nurses, volunteers and multidisciplinary colleagues.
Builder answers
What the contract builder captures
Employer and employee details Role title and reporting line Pay, hours and working pattern Holiday, probation and notice Workplace and site rules Company branding and e-sign
Preview before purchase
Complete the builder, check the document output, then pay only when you are ready to download.
Specific clauses
What is added to the finished contract
The assistant may provide care delegated in the hospice plan. Clinical assessment, medicine, prognosis, changes to symptom management and formal bereavement advice require the appropriate hospice professional.
Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.
Follow the Employer's documented arrangements covering clinical-team delegation.
Follow the Employer's documented arrangements covering family and visitor contact.
£19.99 one-off contractPreview before payment, then download the branded PDF and send for signature.
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How does hospice care-assistant work differ from general care?
The core care skills remain important, but the role operates within specialist palliative plans, closer symptom escalation and frequent support for families at end of life.
Can the assistant discuss a patient's condition with visitors?
Only within the patient's wishes and hospice information-sharing arrangements. Clinical updates should come from the authorised professional.
Can a Hospice Care Assistant give symptom-control advice?
The assistant can describe approved comfort measures and seek nursing help, but should not recommend clinical changes or interpret symptoms beyond their delegated competence.
How should patient wishes affect visiting arrangements?
The hospice should follow the patient's current choices, capacity and care arrangements, balancing privacy and safety through the authorised team rather than informal promises.
May hospice volunteers direct care-assistant duties?
Roles should be coordinated through the designated hospice lead; volunteers can contribute within their remit but do not replace clinical delegation or employment supervision.
What if a visitor asks whether death is imminent?
Respond sensitively without offering prognosis, establish what may be shared and refer the visitor to the nurse or clinician authorised to provide a clinical update.
Can the post include night hospice shifts?
Yes. State the rota, waking duties, breaks, staffing support and emergency contacts, including how overnight observations are handed to the incoming team.
What records distinguish hospice support from clinical assessment?
Record the patient's words, observable presentation, care provided, response and whom you informed, avoiding diagnostic labels or rewritten clinical instructions.