Residential Care employment contract

Hospice Care Assistant Employment Contract UK

Define personal and comfort-care responsibilities within a specialist hospice team, including rapid symptom handover and respectful support for patients and visiting families.

Watercolour illustration showing Hospice Care Assistant at work in Residential Care on a pale sage background
This contract includes Provide delegated personal, mobility and comfort care under hospice plans. Support food, fluids and positioning according to patient wishes and instructions. Observe and report pain, distress or other symptom changes without delay. Preview before payment PDF and editable DOCX files after checkoutBuilt for UK employers

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Reviewed for straightforward UK employer use

This page is maintained for UK employers creating hospice care assistant contracts for residential care. HRHeaven uses a legally validated and solicitor-approved self-service contract framework, with wording for role duties, confidentiality, notice, holiday, probation and practical workplace expectations. It does not replace individual legal advice for complex or disputed circumstances.

Last updated
19 June 2026
Content owner
HRHeaven employment documentation team
Review standard
UK employer template review, versioned clause logic and preview before payment

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What's included in your contract

Job description

Clear role overview and key responsibilities.

Probation period

Clear probation terms for the selected arrangement.

Role-specific duties

Maintained responsibilities, records and authority boundaries for the selected role.

Working hours

Standard and flexible working arrangements.

Holiday entitlement

Holiday terms explained for the selected arrangement.

Confidentiality

Client and company confidentiality.

Disciplinary process

Clear process and employee rights.

Notice periods

Notice terms explained for both parties.

You’ll receive your contract in both PDF & DOCX formats

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Before you create it

Use this Hospice Care Assistant contract with confidence

Practical checks to help an employer choose the right starting point and prepare the information the document needs.

When to use this contract

Deliver compassionate personal and comfort care, produce accurate observation and rapid nursing handover, and deliver calm support for patients and visiting families.

Workplace context: Care home, community care, client home or agreed care settings.

What makes this role different

Follow the Employer's documented arrangements covering clinical-team delegation. Follow the Employer's documented arrangements covering family and visitor contact. Follow the Employer's documented arrangements covering emotional support and supervision. Follow the Employer's documented arrangements covering shift, dignity and confidentiality. Follow the Employer's documented arrangements covering CQC requirements where applicable.

Not a fit / obtain specialist advice

Recheck the role or obtain appropriate advice if the work would exceed these maintained authority boundaries: The assistant may provide care delegated in the hospice plan. Clinical assessment, medicine, prognosis, changes to symptom management and formal bereavement advice require the appropriate hospice professional. Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.

What to prepare before you issue it

  • the inpatient, day-service or community hospice setting covered
  • the shift, night, weekend and public-holiday requirements
  • the palliative, moving, communication and emergency training required
  • the delegated medicine or clinical-support tasks, if any
  • the routes for symptom escalation and family communication
  • the supervision, debriefing and confidential wellbeing support available

Day-to-day operating brief

What Hospice Care Assistant work looks like in practice

A hospice care assistant supports personal comfort, mobility, nutrition and family presence within a specialist palliative environment. The role works closely with nurses and the multidisciplinary team but should not independently change symptom-control plans or give prognosis.

Responsibilities reflected in the contract

  • Provide delegated personal, mobility and comfort care under hospice plans.
  • Support food, fluids and positioning according to patient wishes and instructions.
  • Observe and report pain, distress or other symptom changes without delay.
  • Welcome and support visitors within patient consent and hospice boundaries.
  • Work consistently with nurses, volunteers and multidisciplinary colleagues.
  • Complete contemporaneous care notes and end-of-shift handover.

A realistic working scenario

A patient reports new pain shortly before a family visit. The assistant records the words used, helps with comfort measures already in the plan and immediately alerts the nurse, preserving privacy when updating the waiting family.

Outputs to agree

  • compassionate personal and comfort care
  • accurate observation and rapid nursing handover
  • calm support for patients and visiting families

Records and evidence

  • Personal-care and comfort note.
  • Food, fluid and mobility support.
  • Symptom observation and nurse escalation.
  • Family, volunteer and shift handover.
  • Care plans.
  • Care notes.

Reporting relationship

Typically reports to Registered Manager, Service Manager, Team Leader or Care Coordinator. Confirm the employer's actual reporting structure in the builder.

Authority and escalation

  • The assistant may provide care delegated in the hospice plan. Clinical assessment, medicine, prognosis, changes to symptom management and formal bereavement advice require the appropriate hospice professional.
  • Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.

Tools and systems

  • Care record systems.
  • Rostering systems.
  • Medication records where authorised.
  • Moving and handling equipment where trained.
  • Secure communication tools.

Workplace context

  • Care home, community care, client home or agreed care settings.

Training and certification

  • Complete employer-required safeguarding training.
  • Complete employer-required health and safety training.

Contract priorities

  • clinical-team delegation
  • family and visitor contact
  • emotional support and supervision
  • shift, dignity and confidentiality

Information the employer should prepare

  • the inpatient, day-service or community hospice setting covered
  • the shift, night, weekend and public-holiday requirements
  • the palliative, moving, communication and emergency training required
  • the delegated medicine or clinical-support tasks, if any
  • the routes for symptom escalation and family communication
  • the supervision, debriefing and confidential wellbeing support available

Individually written and reviewed against the maintained role record.

Maintained role evidence

The facts this Hospice Care Assistant contract is built around

These role-pack details give an employer something concrete to check before using the contract for residential care work.

Work setting

Care home, community care, client home or agreed care settings.

Primary duties

  • Provide delegated personal, mobility and comfort care under hospice plans.
  • Support food, fluids and positioning according to patient wishes and instructions.
  • Observe and report pain, distress or other symptom changes without delay.
  • Welcome and support visitors within patient consent and hospice boundaries.

Tools and training to confirm

  • Care record systems.
  • Rostering systems.
  • Medication records where authorised.
  • Moving and handling equipment where trained.

Governance focus

CQC context where applicable. Follow the Employer's documented arrangements covering clinical-team delegation. Follow the Employer's documented arrangements covering family and visitor contact. Follow the Employer's documented arrangements covering emotional support and supervision.

Contract builder output

Hospice Care Assistant clauses and builder inputs

HRHeaven builds the contract from the employer's answers, the selected industry, and the role-specific wording for this job.

Role wording

Hospice Care Assistant duties

Deliver compassionate personal and comfort care, produce accurate observation and rapid nursing handover, and deliver calm support for patients and visiting families.

Provide delegated personal, mobility and comfort care under hospice plans. Support food, fluids and positioning according to patient wishes and instructions. Observe and report pain, distress or other symptom changes without delay. Welcome and support visitors within patient consent and hospice boundaries. Work consistently with nurses, volunteers and multidisciplinary colleagues.

Builder answers

What the contract builder captures

Employer and employee details Role title and reporting line Pay, hours and working pattern Holiday, probation and notice Workplace and site rules Company branding and e-sign

Preview before purchase

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Specific clauses

What is added to the finished contract

The assistant may provide care delegated in the hospice plan. Clinical assessment, medicine, prognosis, changes to symptom management and formal bereavement advice require the appropriate hospice professional.

Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.

Follow the Employer's documented arrangements covering clinical-team delegation.

Follow the Employer's documented arrangements covering family and visitor contact.

£19.99 one-off contractPreview before payment, then download the branded PDF and send for signature.

Employee handbook bundle

Hospice Care Assistant Contract + Employee Handbook Bundle

Pair the contract with a fully customisable employee handbook and keep the role wording, workplace rules, branding and policies aligned from day one.

Industry-specific policies Contract and handbook generated together UK-focused policy content Easy to edit and maintain

After the contract

Run the employee lifecycle with HR Actions

Once the Hospice Care Assistant contract is created, HR Actions help residential care employers manage the next HR steps: recruitment, probation, performance, absence, disciplinary, grievance and offboarding.

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Buy one HR Action for one employee process, or use HR Actions Unlimited when you expect recurring HR work.

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AI Workspace support

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Launch eligible HR Actions across your organisation without paying per employee case.

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Optional yearly document maintenance, compliance reminders and update notifications.

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Frequently asked questions

How does hospice care-assistant work differ from general care?

The core care skills remain important, but the role operates within specialist palliative plans, closer symptom escalation and frequent support for families at end of life.

Can the assistant discuss a patient's condition with visitors?

Only within the patient's wishes and hospice information-sharing arrangements. Clinical updates should come from the authorised professional.

Can a Hospice Care Assistant give symptom-control advice?

The assistant can describe approved comfort measures and seek nursing help, but should not recommend clinical changes or interpret symptoms beyond their delegated competence.

How should patient wishes affect visiting arrangements?

The hospice should follow the patient's current choices, capacity and care arrangements, balancing privacy and safety through the authorised team rather than informal promises.

May hospice volunteers direct care-assistant duties?

Roles should be coordinated through the designated hospice lead; volunteers can contribute within their remit but do not replace clinical delegation or employment supervision.

What if a visitor asks whether death is imminent?

Respond sensitively without offering prognosis, establish what may be shared and refer the visitor to the nurse or clinician authorised to provide a clinical update.

Can the post include night hospice shifts?

Yes. State the rota, waking duties, breaks, staffing support and emergency contacts, including how overnight observations are handed to the incoming team.

What records distinguish hospice support from clinical assessment?

Record the patient's words, observable presentation, care provided, response and whom you informed, avoiding diagnostic labels or rewritten clinical instructions.

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