Day-to-day operating brief
What Cattery Assistant (Boarding) work looks like in practice
A Cattery Assistant cares for boarded cats through feeding, cleaning, enrichment and observation. Terms should cover booking identity, diets, owner-supplied items, medicine support within competence, vaccination policy, isolation, double-door security, scratching or bite risk, escape and daily records. The assistant should not mix cats or alter treatment without authority. Cattery Assistant (Boarding) is a veterinary role focused on workflow coordination, document control, calendar and correspondence, data accuracy, service-request escalation, cattery, assistant, role duties. The contract should describe the role's practical duties, reporting route, records, standards and compliance obligations without importing wording from another industry The Employee is employed as Cattery Assistant (Boarding) in the Employer's Veterinary business. The role requires reasonable skill, care, accuracy, cooperation with management instructions and attention to the records, risks and standards specific to cattery assistant (boarding) work The Employee must follow the veterinary operational controls that apply to cattery assistant (boarding) work, including patient safety, clinical records, consent procedures, medicines controls where authorised and incident reporting, accurate record keeping, escalation and safe working requirements The Employee must protect patient, clinical, prescription, treatment, appointment, medication, safeguarding and regulated health records, including any personal data, customer or client information, operational records, pricing, credentials, security information, business plans and role-specific records accessed while performing cattery assistant (boarding) duties Cattery Assistant (Boarding) work in Veterinary must follow the Employer's policies, data protection controls, health and safety rules, role records, escalation routes and training requirements relevant to workflow coordination, document control, calendar and correspondence. Family: clinical Cattery Assistant (Boarding) Clinical accuracy Patient confidentiality Regulatory awareness Feline care should recognise hiding, reduced grooming, litter-tray output and subtle appetite change as possible early concerns. Double-door discipline, vertical resting choices and separation from dog noise are central. Enrichment may use scent, play and familiar bedding without forcing social contact.
Responsibilities reflected in the contract
- Check cat identity accommodation and instructions.
- Feed clean enrich and observe boarded cats.
- Administer authorised routine support if competent.
- Maintain isolation security and hygiene.
- Record intake output behaviour and concerns.
A realistic working scenario
A Cattery Assistant cares for boarded cats through feeding, cleaning, enrichment and observation. Terms should cover booking identity, diets, owner-supplied items, medicine support within competence, vaccination policy, isolation, double-door security, scratching or bite risk, escape and daily records. The assistant should not mix cats or alter treatment without authority.
Outputs to agree
- check cat identity accommodation and instructions
- feed clean enrich and observe boarded cats
- administer authorised routine support if competent
Records and evidence
- The cattery capacity shifts and species policy.
- The handling medicine and isolation competence.
- The booking care and property systems.
- The escape bite and veterinary routes.
- Work records.
- Handover notes.
Reporting relationship
Typically reports to Line Manager or Department Manager. Confirm the employer's actual reporting structure in the builder.
Authority and escalation
- A Cattery Assistant cares for boarded cats through feeding, cleaning, enrichment and observation. Terms should cover booking identity, diets, owner-supplied items, medicine support within competence, vaccination policy, isolation, double-door security, scratching or bite risk, escape and daily records. The assistant should not mix cats or alter treatment without authority.
- Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.
Tools and systems
- Email.
- Document systems.
- Phone systems.
Workplace context
- Regulated care, clinical, education or service premises.
Training and certification
- Complete employer-required safeguarding training.
- Complete employer-required health and safety training.
Contract priorities
- the cattery capacity shifts and species policy
- the handling medicine and isolation competence
- the booking care and property systems
- the escape bite and veterinary routes
Information the employer should prepare
- the cattery capacity shifts and species policy
- the handling medicine and isolation competence
- the booking care and property systems
- the escape bite and veterinary routes
- the cattery manager owners and duty vet contacts
Individually written and reviewed against the maintained role record.