Wholesale & Retail employment contract
Define accurate day-to-day online merchandising and order support, with clear approval for price, product and promotional changes.
Looking for a E-commerce Assistant employment contract? This page takes you straight into the role-specific builder, with preview before payment and both PDF and DOCX files included after checkout.
Legally validated and solicitor-approved contract framework
This page is maintained for UK employers creating e-commerce assistant contracts for wholesale & retail. HRHeaven uses a legally validated and solicitor-approved self-service contract framework, with wording for role duties, confidentiality, notice, holiday, probation and practical workplace expectations. It does not replace individual legal advice for complex or disputed circumstances.
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Add your company name, logo and brand colour so the contract looks like it came from your business.
Clear role overview and key responsibilities.
Clear probation terms for the selected arrangement.
Maintained responsibilities, records and authority boundaries for the selected role.
Standard and flexible working arrangements.
Holiday terms explained for the selected arrangement.
Client and company confidentiality.
Clear process and employee rights.
Notice terms explained for both parties.
Download a polished PDF ready to issue and an editable DOCX copy for future updates.
PDFReady to use
DOCXFully editableBefore you create it
Practical checks to help an employer choose the right starting point and prepare the information the document needs.
Produce accurate current online product content, produce timely order and website administration, and deliver documented publishing checks and exceptions.
Workplace context: Trading premises.
Follow the Employer's documented arrangements covering website systems and publishing rights. Follow the Employer's documented arrangements covering product accuracy and approval workflow. Follow the Employer's documented arrangements covering customer and order data access. Follow the Employer's documented arrangements covering peak campaigns and remote working. Follow the Employer's documented arrangements covering company policies.
Recheck the role or obtain appropriate advice if the work would exceed these maintained authority boundaries: The assistant may publish approved content and routine corrections. They cannot invent product claims, change prices, override stock, issue exceptional refunds or use customer data outside delegated systems and purposes. Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.
Maintained role evidence
These role-pack details give an employer something concrete to check before using the contract for wholesale & retail work.
Trading premises.
Employer procedures and role controls. Follow the Employer's documented arrangements covering website systems and publishing rights. Follow the Employer's documented arrangements covering product accuracy and approval workflow. Follow the Employer's documented arrangements covering customer and order data access.
Contract builder output
HRHeaven builds the contract from the employer's answers, the selected industry, and the role-specific wording for this job.
Role wording
Produce accurate current online product content, produce timely order and website administration, and deliver documented publishing checks and exceptions.
Create and update approved online product listings. Upload authorised images copy and attributes. Check prices promotions stock and links. Support order and fulfilment exception administration. Maintain accurate category and search tagging.Builder answers
Complete the builder, check the document output, then pay only when you are ready to download.
Specific clauses
The assistant may publish approved content and routine corrections. They cannot invent product claims, change prices, override stock, issue exceptional refunds or use customer data outside delegated systems and purposes.
Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.
Follow the Employer's documented arrangements covering website systems and publishing rights.
Follow the Employer's documented arrangements covering product accuracy and approval workflow.
£19.99 one-off contractPreview before payment, then download the branded PDF and send for signature.Employee handbook bundle
Pair the contract with a fully customisable employee handbook and keep the role wording, workplace rules, branding and policies aligned from day one.
Industry-specific policies Contract and handbook generated together UK-focused policy content Easy to edit and maintainAfter the contract
Once the E-commerce Assistant contract is created, HR Actions help wholesale & retail employers manage the next HR steps: recruitment, probation, performance, absence, disciplinary, grievance and offboarding.
Choose the right level of support
Buy one HR Action for one employee process, or use HR Actions Unlimited when you expect recurring HR work.
Keep the context together
HRHeaven can pre-fill known employee, role, timeline and document facts, then asks the employer to confirm the missing details.
Stay ready for the next step
Each workflow keeps the case history, source context, reminders, documents and completion summary together.
Simple, transparent pricing
Employment ContractCreate a UK-focused employment contract in minutes, with role-aware wording and a reviewable preview.
Employment Contract Industry and role clauses Legal preview PDF download
Employee HandbookCreate a practical employee handbook for your workplace.
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Contract + Handbook BundleEverything needed to hire your first employee correctly.
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For eligible returning customers One new Employment Contract Applied automatically after a completed qualifying purchaseAction support
HR ActionsRun employee lifecycle workflows with AI guidance, reminders, timeline and audit support.
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HR Actions UnlimitedLaunch eligible HR Actions across your organisation without paying per employee case.
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Unlimited document regeneration HR alerts Compliance reminders Template update notificationsFrequently asked questions
Only through the approved pricing workflow and within delegated permissions, with effective dates and source evidence recorded.
The authorised product or compliance owner should verify material claims; the assistant should not infer missing evidence.
Only where usage rights, product match, quality and the retailer's content standards have been confirmed.
Record affected SKUs and exposure, pause or correct under authority and notify teams handling orders and customer remedies.
Access should be limited to the retailer's secure tools and the minimum information needed for assigned order work.
Follow the retailer's hide, redirect, substitute and retention rules while preserving order history and required product information.
Yes where the rota, response expectations, remote access, payment or time arrangements and escalation contacts are stated.
Employment-created copy normally belongs to the employer under the contract, subject to licensed source material and attribution rules.
Create a UK-focused contract in minutes, with role-aware wording, a reviewable preview and both PDF and DOCX files after checkout.
