Wholesale & Retail employment contract
Set ownership of online retail performance across website trading, content, conversion, fulfilment and controlled platform change.
Looking for a E-commerce Manager employment contract? This page takes you straight into the role-specific builder, with preview before payment and both PDF and DOCX files included after checkout.
Legally validated and solicitor-approved contract framework
This page is maintained for UK employers creating e-commerce manager contracts for wholesale & retail. HRHeaven uses a legally validated and solicitor-approved self-service contract framework, with wording for role duties, confidentiality, notice, holiday, probation and practical workplace expectations. It does not replace individual legal advice for complex or disputed circumstances.
Send the completed contract for signature from your HRHeaven workspace without buying a separate signature tool.
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Add your company name, logo and brand colour so the contract looks like it came from your business.
Clear role overview and key responsibilities.
Clear probation terms for the selected arrangement.
Maintained responsibilities, records and authority boundaries for the selected role.
Standard and flexible working arrangements.
Holiday terms explained for the selected arrangement.
Client and company confidentiality.
Clear process and employee rights.
Notice terms explained for both parties.
Download a polished PDF ready to issue and an editable DOCX copy for future updates.
PDFReady to use
DOCXFully editableBefore you create it
Practical checks to help an employer choose the right starting point and prepare the information the document needs.
Deliver reliable commercially effective online trading, coordinate controlled releases campaigns and supplier delivery, and deliver clear digital performance and incident ownership.
Workplace context: Trading premises.
Follow the Employer's documented arrangements covering online revenue and service accountability. Follow the Employer's documented arrangements covering platform release and incident authority. Follow the Employer's documented arrangements covering team agency and supplier management. Follow the Employer's documented arrangements covering customer data payments and security. Follow the Employer's documented arrangements covering company policies.
Recheck the role or obtain appropriate advice if the work would exceed these maintained authority boundaries: The manager controls routine online trading within budget and governance. Material platform risk, new contracts, sensitive-data use, exceptional price decisions and legal claims require specialist or director approval. May allocate routine work and make operational decisions only within documented staffing, financial, contractual and policy limits.
Maintained role evidence
These role-pack details give an employer something concrete to check before using the contract for wholesale & retail work.
Trading premises.
Employer procedures and role controls. Follow the Employer's documented arrangements covering online revenue and service accountability. Follow the Employer's documented arrangements covering platform release and incident authority. Follow the Employer's documented arrangements covering team agency and supplier management.
Contract builder output
HRHeaven builds the contract from the employer's answers, the selected industry, and the role-specific wording for this job.
Role wording
Deliver reliable commercially effective online trading, coordinate controlled releases campaigns and supplier delivery, and deliver clear digital performance and incident ownership.
Lead online trading calendar and customer journey. Manage e-commerce employees agencies and suppliers. Approve content promotions within delegated authority. Coordinate platform releases testing and rollback. Monitor conversion orders margin and service outcomes.Builder answers
Complete the builder, check the document output, then pay only when you are ready to download.
Specific clauses
The manager controls routine online trading within budget and governance. Material platform risk, new contracts, sensitive-data use, exceptional price decisions and legal claims require specialist or director approval.
May allocate routine work and make operational decisions only within documented staffing, financial, contractual and policy limits.
Follow the Employer's documented arrangements covering online revenue and service accountability.
Follow the Employer's documented arrangements covering platform release and incident authority.
£19.99 one-off contractPreview before payment, then download the branded PDF and send for signature.Employee handbook bundle
Pair the contract with a fully customisable employee handbook and keep the role wording, workplace rules, branding and policies aligned from day one.
Industry-specific policies Contract and handbook generated together UK-focused policy content Easy to edit and maintainAfter the contract
Once the E-commerce Manager contract is created, HR Actions help wholesale & retail employers manage the next HR steps: recruitment, probation, performance, absence, disciplinary, grievance and offboarding.
Choose the right level of support
Buy one HR Action for one employee process, or use HR Actions Unlimited when you expect recurring HR work.
Keep the context together
HRHeaven can pre-fill known employee, role, timeline and document facts, then asks the employer to confirm the missing details.
Stay ready for the next step
Each workflow keeps the case history, source context, reminders, documents and completion summary together.
Simple, transparent pricing
Employment ContractCreate a UK-focused employment contract in minutes, with role-aware wording and a reviewable preview.
Employment Contract Industry and role clauses Legal preview PDF download
Employee HandbookCreate a practical employee handbook for your workplace.
Employee Handbook Branded pages Industry-aware policies PDF downloadMost Popular
Contract + Handbook BundleEverything needed to hire your first employee correctly.
Employment Contract Employee Handbook Individual PDF downloadsReturning customersEmployment Contract (Loyalty Price)Loyalty price for eligible returning customers creating an Employment Contract for a new employee or new hire.
For eligible returning customers One new Employment Contract Applied automatically after a completed qualifying purchaseAction support
HR ActionsRun employee lifecycle workflows with AI guidance, reminders, timeline and audit support.
Single HR Actions HR Actions Unlimited option AI Workspace Timeline and auditUnlimited access
HR Actions UnlimitedLaunch eligible HR Actions across your organisation without paying per employee case.
Unlimited HR Action case files Unlimited employees Unlimited AI assistance Timeline and audit historyOptional membership
Compliance MembershipOptional yearly document maintenance, compliance reminders and update notifications.
Unlimited document regeneration HR alerts Compliance reminders Template update notificationsFrequently asked questions
Yes within the defined change process, risk tier and rollback authority; major platform or payment changes need wider sign-off.
Legal, commercial and technical owners should approve customer-facing terms before the manager schedules their release.
Only within procurement and signing authority, with data access, intellectual property, security and termination arrangements documented.
Define attribution, returns, cancellations, tax, advertising cost, outages and the period when performance becomes final.
The incident plan should allocate technical recovery, customer communication, fulfilment decisions and executive or regulatory escalation.
Only for authorised purposes through approved tools, with minimisation, role access and limits on exporting identifiable information.
Yes where the retailer authorises channel pricing and communicates it accurately without misleading comparisons or checkout inconsistency.
Transfer supplier contacts, admin access, releases, incidents, trading plans, campaign calendars and every outstanding customer-impacting decision.
Create a UK-focused contract in minutes, with role-aware wording, a reviewable preview and both PDF and DOCX files after checkout.
