The Employee must perform Industrial Agent duties with reasonable skill, care and professionalism, including industrial agent work planning, real estate records, industrial agent quality checks, real estate escalation, industrial agent stakeholder updates, industrial, agent, client confidentiality. The Employee must follow the Employer's procedures, keep role records accurate, complete required checks or handovers, and ask for guidance where instructions, authority limits or risks are unclear.
The Employee must not disclose, copy, remove, misuse or access client, property, viewing, key, tenant, landlord, offer, maintenance and contractor records except where authorised and necessary for proper industrial agent work. Any suspected loss, misuse or unauthorised disclosure must be reported promptly.
The Employee must follow the real estate operational controls that apply to industrial agent work, including workplace procedures, records, customer or client standards, data protection, health and safety and escalation, accurate record keeping, escalation and safe working requirements.
The Employee must protect client, property, viewing, key, tenant, landlord, offer, maintenance and contractor records, including any personal data, customer or client information, operational records, pricing, credentials, security information, business plans and role-specific records accessed while performing industrial agent duties.