Transport & Storage employment contract

Transport Logistics Coordinator Employment Contract UK

Set end-to-end shipment coordination around accurate orders, timely handoffs and visible delivery exceptions.

Watercolour illustration showing Logistics Coordinator at work in Transport & Storage on a pale sage background
This contract includes Receive and validate logistics instructions. Book carriers and warehouse activity. Track collections deliveries and documents. Preview before payment PDF and editable DOCX files after checkoutBuilt for UK employers

Looking for a Logistics Coordinator employment contract? This page takes you straight into the role-specific builder, with preview before payment and both PDF and DOCX files included after checkout.

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Legally validated and solicitor-approved contract framework

Reviewed for straightforward UK employer use

This page is maintained for UK employers creating logistics coordinator contracts for transport & storage. HRHeaven uses a legally validated and solicitor-approved self-service contract framework, with wording for role duties, confidentiality, notice, holiday, probation and practical workplace expectations. It does not replace individual legal advice for complex or disputed circumstances.

Last updated
19 June 2026
Content owner
HRHeaven employment documentation team
Review standard
UK employer template review, versioned clause logic and preview before payment

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What's included in your contract

Job description

Clear role overview and key responsibilities.

Probation period

Clear probation terms for the selected arrangement.

Role-specific duties

Maintained responsibilities, records and authority boundaries for the selected role.

Working hours

Standard and flexible working arrangements.

Holiday entitlement

Holiday terms explained for the selected arrangement.

Confidentiality

Client and company confidentiality.

Disciplinary process

Clear process and employee rights.

Notice periods

Notice terms explained for both parties.

You’ll receive your contract in both PDF & DOCX formats

Download a polished PDF ready to issue and an editable DOCX copy for future updates.

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DOCXFully editable

Before you create it

Use this Logistics Coordinator contract with confidence

Practical checks to help an employer choose the right starting point and prepare the information the document needs.

When to use this contract

Coordinate coordinated logistics orders, deliver clear shipment status communication, and coordinate controlled exception and cost records.

Workplace context: Warehouse, depot, goods-in, dispatch, loading and approved logistics work areas.

What makes this role different

Follow the Employer's documented arrangements covering clients orders sites and services. Follow the Employer's documented arrangements covering warehouses carriers bookings and windows. Follow the Employer's documented arrangements covering documents tracking proof and returns. Follow the Employer's documented arrangements covering charges delays exceptions and communication. Follow the Employer's documented arrangements covering warehouse procedures.

Not a fit / obtain specialist advice

Recheck the role or obtain appropriate advice if the work would exceed these maintained authority boundaries: The coordinator cannot invent shipment status, release held goods, accept unauthorised charges, alter customer instructions informally or appoint unchecked carriers. Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.

What to prepare before you issue it

  • the logistics services and customers
  • the order readiness and booking systems
  • the carrier and warehouse authority
  • the document return and cost controls
  • the planning customer and escalation routes

Day-to-day operating brief

What Logistics Coordinator work looks like in practice

A Logistics Coordinator connects customers, warehouses, carriers and suppliers so goods move as instructed. Terms should define order channels, booking authority, transport modes, collection and delivery windows, stock status interfaces, documents, tracking, charges, returns and escalations. The coordinator should not confirm collection or delivery before evidence and should distinguish requested dates from accepted capacity. A coordinator often manages dependencies they do not control, such as supplier readiness, warehouse release and carrier availability. Clear status language should distinguish requested, booked, collected and delivered milestones. Terms can cover purchase or sales order references, proof chasing, accessorial charges and communication across time zones. When an exception occurs, the employee should capture owner, next action and deadline so repeated emails do not replace a usable recovery plan. Customer updates should use agreed references and avoid exposing supplier prices, internal notes or another account data when several parties share a movement. Delivery proof discrepancies require a named investigation route rather than repeated untracked requests to several suppliers.

Responsibilities reflected in the contract

  • Receive and validate logistics instructions.
  • Book carriers and warehouse activity.
  • Track collections deliveries and documents.
  • Coordinate returns and exceptions.
  • Record charges delays and outcomes.

A realistic working scenario

The warehouse has not released an urgent order, so the coordinator reports the dependency rather than booking a vehicle as if goods were ready.

Outputs to agree

  • coordinated logistics orders
  • clear shipment status communication
  • controlled exception and cost records

Records and evidence

  • Order requirement and readiness.
  • Booking carrier window and reference.
  • Collection delivery proof and status.
  • Exception charge return and resolution.
  • Stock records.
  • Picking records.

Reporting relationship

Typically reports to Warehouse Manager or Shift Supervisor. Confirm the employer's actual reporting structure in the builder.

Authority and escalation

  • The coordinator cannot invent shipment status, release held goods, accept unauthorised charges, alter customer instructions informally or appoint unchecked carriers.
  • Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.

Tools and systems

  • Warehouse management systems.
  • Scanners.
  • Stock handling equipment.
  • Picking equipment.

Workplace context

  • Warehouse, depot, goods-in, dispatch, loading and approved logistics work areas.

Training and certification

  • Complete employer-required health and safety training.

Contract priorities

  • clients orders sites and services
  • warehouses carriers bookings and windows
  • documents tracking proof and returns
  • charges delays exceptions and communication

Information the employer should prepare

  • the logistics services and customers
  • the order readiness and booking systems
  • the carrier and warehouse authority
  • the document return and cost controls
  • the planning customer and escalation routes

Individually written and reviewed against the maintained role record.

Maintained role evidence

The facts this Logistics Coordinator contract is built around

These role-pack details give an employer something concrete to check before using the contract for transport & storage work.

Work setting

Warehouse, depot, goods-in, dispatch, loading and approved logistics work areas.

Primary duties

  • Receive and validate logistics instructions.
  • Book carriers and warehouse activity.
  • Track collections deliveries and documents.
  • Coordinate returns and exceptions.

Tools and training to confirm

  • Warehouse management systems.
  • Scanners.
  • Stock handling equipment.
  • Picking equipment.

Governance focus

HSE context where applicable. Follow the Employer's documented arrangements covering clients orders sites and services. Follow the Employer's documented arrangements covering warehouses carriers bookings and windows. Follow the Employer's documented arrangements covering documents tracking proof and returns.

Contract builder output

Logistics Coordinator clauses and builder inputs

HRHeaven builds the contract from the employer's answers, the selected industry, and the role-specific wording for this job.

Role wording

Logistics Coordinator duties

Coordinate coordinated logistics orders, deliver clear shipment status communication, and coordinate controlled exception and cost records.

Receive and validate logistics instructions. Book carriers and warehouse activity. Track collections deliveries and documents. Coordinate returns and exceptions. Record charges delays and outcomes.

Builder answers

What the contract builder captures

Employer and employee details Role title and reporting line Pay, hours and working pattern Holiday, probation and notice Workplace and site rules Company branding and e-sign

Preview before purchase

Complete the builder, check the document output, then pay only when you are ready to download.

Specific clauses

What is added to the finished contract

The coordinator cannot invent shipment status, release held goods, accept unauthorised charges, alter customer instructions informally or appoint unchecked carriers.

Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.

Follow the Employer's documented arrangements covering clients orders sites and services.

Follow the Employer's documented arrangements covering warehouses carriers bookings and windows.

£19.99 one-off contractPreview before payment, then download the branded PDF and send for signature.

Employee handbook bundle

Logistics Coordinator Contract + Employee Handbook Bundle

Pair the contract with a fully customisable employee handbook and keep the role wording, workplace rules, branding and policies aligned from day one.

Industry-specific policies Contract and handbook generated together UK-focused policy content Easy to edit and maintain

After the contract

Run the employee lifecycle with HR Actions

Once the Logistics Coordinator contract is created, HR Actions help transport & storage employers manage the next HR steps: recruitment, probation, performance, absence, disciplinary, grievance and offboarding.

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Single HR Action or Unlimited

Buy one HR Action for one employee process, or use HR Actions Unlimited when you expect recurring HR work.

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AI Workspace support

HRHeaven can pre-fill known employee, role, timeline and document facts, then asks the employer to confirm the missing details.

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Timeline, reminders and audit

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Launch eligible HR Actions across your organisation without paying per employee case.

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Frequently asked questions

Can a carrier be booked before goods are ready?

Only under an agreed capacity process.

Who approves extra charges?

Set financial authority.

Can held stock be released?

No; use authorised status control.

Who confirms delivery?

Use carrier and recipient evidence.

Are returns included?

Define booking and reconciliation.

Can customer dates be promised?

Confirm capacity first.

Who handles damaged freight?

Preserve evidence and escalate claims.

What is handed over?

Orders, bookings, documents, statuses, costs and exceptions.

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