Day-to-day operating brief
What Team Secretary work looks like in practice
A Team Secretary supports several colleagues rather than one named executive, coordinating shared diaries, meetings, correspondence, expenses and routine records. Competing requests and consistent service across the group are central employment considerations. Terms should define the supported team, work allocation, office or hybrid location, document systems, meeting duties, mailbox access, purchase limits, confidentiality, cover and escalation when deadlines conflict. Shared calendars should show preparation time, location, access needs and decision deadlines without revealing confidential subject detail unnecessarily. Meeting papers require a single controlled version and confirmation that late replacements reached attendees. Expense queries should return to the claimant or approver rather than be corrected by inference. Team distribution lists, delegated mailboxes and recurring meetings need review when membership changes, preventing former staff retaining access or invitations. Action trackers should identify decision source and accountable colleague, ensuring the secretary coordinates progress without becoming incorrectly responsible for substantive delivery.
Individually written and reviewed against the maintained role record.