Real Estate employment contract

Residential Block Manager Employment Contract UK

Define leasehold block management around transparent service delivery, maintained common areas and accountable client decisions.

Watercolour illustration showing Block Manager at work in Real Estate on a pale sage background
This contract includes Inspect assigned blocks and record communal-area, repair, safety and service issues. Coordinate authorised contractors, repairs and planned works and monitor completion evidence. Prepare or maintain service-charge budgets, expenditure records and variance information for review. Preview before payment PDF and editable DOCX files after checkoutBuilt for UK employers

Looking for a Block Manager employment contract? This page takes you straight into the role-specific builder, with preview before payment and both PDF and DOCX files included after checkout.

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Reviewed for straightforward UK employer use

This page is maintained for UK employers creating block manager contracts for real estate. HRHeaven uses a legally validated and solicitor-approved self-service contract framework, with wording for role duties, confidentiality, notice, holiday, probation and practical workplace expectations. It does not replace individual legal advice for complex or disputed circumstances.

Last updated
19 June 2026
Content owner
HRHeaven employment documentation team
Review standard
UK employer template review, versioned clause logic and preview before payment

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What's included in your contract

Job description

Clear role overview and key responsibilities.

Probation period

Clear probation terms for the selected arrangement.

Role-specific duties

Maintained responsibilities, records and authority boundaries for the selected role.

Working hours

Standard and flexible working arrangements.

Holiday entitlement

Holiday terms explained for the selected arrangement.

Confidentiality

Client and company confidentiality.

Disciplinary process

Clear process and employee rights.

Notice periods

Notice terms explained for both parties.

You’ll receive your contract in both PDF & DOCX formats

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Before you create it

Use this Block Manager contract with confidence

Practical checks to help an employer choose the right starting point and prepare the information the document needs.

When to use this contract

Manage assigned residential blocks, communal services, contractor activity and leaseholder or resident communications within approved budgets, client instructions and delegated authority.

Workplace context: Office, managed residential blocks, client meetings and agreed remote workplace where applicable.

What makes this role different

Follow approved portfolio, access, contractor, procurement, consultation, complaint and client-reporting procedures.

Not a fit / obtain specialist advice

Recheck the role or obtain appropriate advice if the work would exceed these maintained authority boundaries: Do not determine lease disputes, commit unapproved major expenditure, vary client instructions or present technical or legal opinion as expert advice.

What to prepare before you issue it

  • the blocks units and client structures
  • the budget spend and procurement limits
  • the inspection repair and emergency arrangements
  • the meeting consultation and reporting duties
  • the legal surveying accounting and complaint routes

Day-to-day operating brief

What Block Manager work looks like in practice

A Block Manager manages communal residential buildings for freeholders, management companies or resident clients. Work can include budgets, service-charge queries, contractor performance, inspections, repairs, insurance liaison, fire and building-safety records, meetings, consultations and arrears referral. Terms should specify portfolio, home working and travel, meeting hours, expenditure authority, procurement, conflicts, resident data and the boundary between practical management and legal, surveying or accounting advice requiring specialist input. A block portfolio may include lifts, gates, fire doors, roofs, communal heating, drainage and landscaped grounds, each with different inspection and contractor expertise. The manager should maintain a clear action trail from resident report to client decision and completed work. Employers should address access to individual flats for communal-system investigations, emergency contact trees, insurance claims, reserve-fund information and meetings with directors or residents. Major-works communication must remain within the authorised legal and surveying process rather than being improvised through ordinary repair correspondence.

Responsibilities reflected in the contract

  • Inspect assigned blocks and record communal-area, repair, safety and service issues.
  • Coordinate authorised contractors, repairs and planned works and monitor completion evidence.
  • Prepare or maintain service-charge budgets, expenditure records and variance information for review.
  • Respond professionally to leaseholders, residents, clients and contractors and maintain clear case records.
  • Support consultation, client meetings and major-works processes within the Employer's approved procedures.
  • Escalate safety, legal, technical, budget, complaint or lease-interpretation issues requiring specialist or senior authority.

A realistic working scenario

Residents request urgent façade work outside the approved budget, so the manager gathers technical evidence and follows the client approval and consultation route.

Outputs to agree

  • maintained communal buildings
  • transparent client and service-charge reporting
  • controlled contractor and resident casework

Records and evidence

  • Block inspections, defects, repairs, contractor instructions, expenditure, service-charge information, resident or leaseholder communications, consultations and decisions.

Reporting relationship

Typically reports to Senior Property Manager, Head of Property Management, Director or designated client lead. Confirm the employer's actual reporting structure in the builder.

Authority and escalation

  • Do not determine lease disputes, commit unapproved major expenditure, vary client instructions or present technical or legal opinion as expert advice.

Supervision

  • Coordinate assigned contractors and service providers; any employee supervision remains subject to documented delegated authority.

Tools and systems

  • Property-management, contractor, finance, document, communication and case-record systems authorised by the Employer.

Workplace context

  • Office, managed residential blocks, client meetings and agreed remote workplace where applicable.

Contract priorities

  • portfolio clients and leasehold services
  • budgets service charges and procurement
  • repairs major works and contractors
  • residents meetings safety and specialist referral

Information the employer should prepare

  • the blocks units and client structures
  • the budget spend and procurement limits
  • the inspection repair and emergency arrangements
  • the meeting consultation and reporting duties
  • the legal surveying accounting and complaint routes

Individually written and reviewed against the maintained role record.

Maintained role evidence

The facts this Block Manager contract is built around

These role-pack details give an employer something concrete to check before using the contract for real estate work.

Work setting

Office, managed residential blocks, client meetings and agreed remote workplace where applicable.

Primary duties

  • Inspect assigned blocks and record communal-area, repair, safety and service issues.
  • Coordinate authorised contractors, repairs and planned works and monitor completion evidence.
  • Prepare or maintain service-charge budgets, expenditure records and variance information for review.
  • Respond professionally to leaseholders, residents, clients and contractors and maintain clear case records.

Tools and training to confirm

  • Property-management, contractor, finance, document, communication and case-record systems authorised by the Employer.

Governance focus

Employer procedures and role controls. Follow approved portfolio, access, contractor, procurement, consultation, complaint and client-reporting procedures. Site visits, lone working, communal-area hazards, contractor activity, access controls and prompt defect or incident escalation.

Contract builder output

Block Manager clauses and builder inputs

HRHeaven builds the contract from the employer's answers, the selected industry, and the role-specific wording for this job.

Role wording

Block Manager duties

Manage assigned residential blocks, communal services, contractor activity and leaseholder or resident communications within approved budgets, client instructions and delegated authority.

Inspect assigned blocks and record communal-area, repair, safety and service issues. Coordinate authorised contractors, repairs and planned works and monitor completion evidence. Prepare or maintain service-charge budgets, expenditure records and variance information for review. Respond professionally to leaseholders, residents, clients and contractors and maintain clear case records. Support consultation, client meetings and major-works processes within the Employer's approved procedures.

Builder answers

What the contract builder captures

Employer and employee details Role title and reporting line Pay, hours and working pattern Holiday, probation and notice Workplace and site rules Company branding and e-sign

Preview before purchase

Complete the builder, check the document output, then pay only when you are ready to download.

Specific clauses

What is added to the finished contract

Do not determine lease disputes, commit unapproved major expenditure, vary client instructions or present technical or legal opinion as expert advice.

Follow approved portfolio, access, contractor, procurement, consultation, complaint and client-reporting procedures.

Leaseholder and resident data, client instructions, service-charge information, access arrangements, complaints, contractor pricing and building records.

Site visits, lone working, communal-area hazards, contractor activity, access controls and prompt defect or incident escalation.

£19.99 one-off contractPreview before payment, then download the branded PDF and send for signature.

Employee handbook bundle

Block Manager Contract + Employee Handbook Bundle

Pair the contract with a fully customisable employee handbook and keep the role wording, workplace rules, branding and policies aligned from day one.

Industry-specific policies Contract and handbook generated together UK-focused policy content Easy to edit and maintain

After the contract

Run the employee lifecycle with HR Actions

Once the Block Manager contract is created, HR Actions help real estate employers manage the next HR steps: recruitment, probation, performance, absence, disciplinary, grievance and offboarding.

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Timeline, reminders and audit

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Frequently asked questions

Can major works be instructed?

Only after the required authority and process.

Who explains lease terms?

Provide approved information and refer legal interpretation.

Are evening meetings expected?

State frequency, notice and time arrangements.

Can service charges be changed?

Use the approved budget and client process.

Who appoints contractors?

Follow procurement and conflict controls.

Are building inspections included?

Define frequency and technical boundaries.

How are resident complaints handled?

Record, investigate and escalate consistently.

What is handed over?

Blocks, budgets, works, contractors, residents and client decisions.

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