Real Estate employment contract

Secretarial Support (Real Estate) Employment Contract
for UK Real Estate businesses

Generate a UK secretarial support (real estate) employment contract for real estate with role-family duties, confidentiality, operational obligations, and compliance wording.

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UK employment law context

Reviewed for UK employer use

This page is maintained for UK employers creating secretarial support (real estate) contracts for real estate. HRHeaven document content is designed around UK employment contract requirements, practical workplace records, role duties, confidentiality, notice, holiday, probation and safe working expectations.

Last updated
19 June 2026
Content owner
HRHeaven employment documentation team
Review standard
UK employer template review, versioned clause logic and preview before payment

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What's included in your contract

Job description

Clear role overview and key responsibilities.

Probation period

Fully compliant probation terms.

Commission structure

Industry-specific commission clauses.

Working hours

Standard and flexible working arrangements.

Holiday entitlement

Compliant holiday calculation.

Confidentiality

Client and company confidentiality.

Disciplinary process

Clear process and employee rights.

Notice periods

Compliant notice periods for both parties.

Role-specific intelligence

Secretarial Support Employment Contract

Secretarial Support contracts need role specific wording for real estate employers because the role handles secretarial confidential records, secretarial workplace records and records, evidence, and escalation obligations that should be set out clearly in the employment contract.

Distinctive duty

The Employee shall perform secretarial support duties using documented real estate workplace procedures

Distinctive duty

The Employee shall maintain accurate secretarial workplace records and escalate material gaps without delay

Distinctive duty

The Employee shall protect secretarial confidential records handled during secretarial support work

Distinctive duty

The Employee shall follow ICO-related workplace compliance procedures applicable to real estate work

Distinctive duty

The Employee shall raise safety, safeguarding, service or compliance concerns connected with secretarial support duties

Confidential information Customer or client complaints Weak workplace records

Sample clause preview

The Employee shall maintain secretarial workplace records, protect secretarial confidential records and follow ICO-related

The Employee shall protect secretarial confidential records

Contract builder output

Secretarial Support (Real Estate) clauses and builder inputs

HRHeaven builds the contract from the employer's answers, the selected industry, and the role-specific wording for this job.

Role wording

Secretarial Support (Real Estate) duties

The Secretarial Support (Real Estate) role sits within the professional services family for Real Estate. The Employee must perform the role with reasonable skill, care, reliability, and professional judgement.

Perform secretarial support (real estate) duties connected with real estate operations and business needs. Apply the professional services family standards for communication, records, escalation, compliance, and safe working. Cooperate with managers, colleagues, customers, clients, suppliers, regulators, or service users where relevant to the role.

Builder answers

What the contract builder captures

Employer and employee details Role title and reporting line Pay, hours and working pattern Holiday, probation and notice Workplace and site rules Company branding and e-sign

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Specific clauses

What is added to the finished contract

The Employee must deliver professional support within competence, maintain accurate records, communicate clearly, manage deadlines, and escalate legal, regulatory, client, or quality risks. The Employee must not act outside competence or authority and must ask for guidance where instructions, risks, or priorities are unclear.

The Employee must not disclose, copy, remove, misuse, or access client, case, file, advice, fee, regulatory, financial, intellectual property, and commercially sensitive information except where authorised and necessary for proper work purposes.

The Employee must follow the professional services role-family obligations that apply to secretarial support (real estate) work in real estate, including compliance, record keeping, escalation, and safe working requirements.

The Employee must protect client, case, file, advice, fee, regulatory, financial, intellectual property, and commercially sensitive information and any other confidential information encountered while performing secretarial support (real estate) duties.

£39.99 one-off contractPreview before payment, then download the branded PDF and send for signature.

SEO intelligence

Secretarial Support (Real Estate) role intelligence

Role overview: Secretarial Support (Real Estate) sits in the Property role family and Property Management function for Real Estate. The contract should describe the work performed, reporting route, standards, records and escalation duties instead of relying on the job title alone.

Workplace environment: this role is usually connected with Real Estate, standard workplace, customer or service-user facing, low physical risk and high customer, client or service-user exposure. That affects mobility, site rules, equipment, incident reporting and supervision wording.

Compliance expectations: Secretarial Support (Real Estate) wording should address Record Access, Coordinate Safety Checks, Protect Tenant Data, Policy Non-Compliance and training such as safeguarding training, company induction, role-specific procedures, company induction.

Confidentiality expectations: the intelligence profile marks high data sensitivity. The contract should name the kinds of information encountered, including tenant records, landlord details, access information, property keys, and require secure handling, record accuracy and prompt incident escalation.

Professional expectations: seniority is mapped as Experienced with None management responsibility. Professional standards should cover conduct, performance, reporting, cooperation with policies and the boundaries of any authority.

Why specialist contracts matter: Secretarial Support (Real Estate) has clause priorities around Duties, Confidentiality, Data Protection, Compliance, Client Customer Service User Relationship, Record Keeping. A specialist contract makes those duties visible before work starts and helps avoid vague, hard-to-enforce template wording.

Common employer mistakes: weak role definitions, missing training evidence, unclear reporting lines, generic confidentiality clauses and poor links between contract terms and handbook policies can all create avoidable disputes for Secretarial Support (Real Estate) roles.

Best practice guidance: connect the contract to handbook policies such as Health And Safety, Data Protection, Equal Opportunities, Disciplinary, Grievance, then use the builder summary and preview to check that Real Estate workplace context, Real Estate compliance duties, Real Estate role expectations have been covered.

Employee handbook bundle

Secretarial Support (Real Estate) Contract + Employee Handbook Bundle

Pair the contract with a fully customisable employee handbook and keep the role wording, workplace rules, branding and policies aligned from day one.

Industry-specific policies Contract and handbook generated together Legally compliant Easy to edit and keep up to date

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Frequently asked questions

What records should a Secretarial Support keep?

Secretarial Supports are expected to maintain secretarial secretarial workplace records and related handover, approval and escalation records.

What confidential information must a Secretarial Support protect?

Secretarial Supports are expected to protect secretarial secretarial confidential records, real estate client or service information and any related workplace information.

What compliance duties apply to a Secretarial Support?

Secretarial Supports are expected to follow ICO-facing workplace compliance procedures and keep evidence needed for audits, inspections or complaints.

How does a Secretarial Support help protect the business?

Secretarial Supports help protect the business by keeping reliable records, protecting confidential information and escalating material concerns promptly.

What makes a Secretarial Support (Real Estate) contract different from a generic employment contract?

A Secretarial Support (Real Estate) contract should reflect the Property Management function, Property role family, low physical risk, high data sensitivity and the practical standards expected in real estate.

Which compliance points matter for a Secretarial Support (Real Estate) in Real Estate?

The main signals are Record Access, Coordinate Safety Checks, Protect Tenant Data, Policy Non-Compliance, with training expectations such as safeguarding training, company induction, role-specific procedures.

What confidentiality wording should a secretarial support (real estate) contract include?

The contract should protect tenant records, landlord details, access information, property keys and require secure handling, accurate records, prompt escalation and return of property or data when employment ends.

Should a secretarial support (real estate) contract connect with handbook policies?

Yes. Useful companion policies include Health And Safety, Data Protection, Equal Opportunities, Disciplinary so managers can apply the contract consistently in day-to-day work.

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