Real Estate employment contract
UK Secretarial Support (Real Estate) contract. Solicitor-approved framework, £39.99, preview before payment, PDF and Word included.
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Solicitor-approved contract framework
This page is maintained for UK employers creating secretarial support (real estate) contracts for real estate. HRHeaven uses a solicitor-approved self-service contract framework, with wording for role duties, confidentiality, notice, holiday, probation and practical workplace expectations. It does not replace individual legal advice for complex or disputed circumstances.
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Practical checks to help an employer choose the right starting point and prepare the information the document needs.
Use this contract when appointing a Secretarial Support (Real Estate) to cover the following duties in a real estate workplace: carry out operational duties for secretarial support (real estate) work in the real estate business; secretarial support (real estate) work planning and real estate records workplace, customer, service, safety or operational records and escalate material issues promptly; Follow real estate procedures for workplace procedures, records, customer or client standards, data protection, health and safety and escalation; Protect client, property, viewing, key, tenant, landlord, offer, maintenance and contractor records and company property handled during the role. The role pack gives the employer a starting point that reflects the work, rather than a job-title-only document.
Secretarial Support (Real Estate) responsibilities include carry out operational duties for secretarial support (real estate) work in the real estate business; secretarial support (real estate) work planning and real estate records workplace, customer, service, safety or operational records and escalate material issues promptly; Follow real estate procedures for workplace procedures, records, customer or client standards, data protection, health and safety and escalation; Protect client, property, viewing, key, tenant, landlord, offer, maintenance and contractor records and company property handled during the role. The role also calls for secretarial Support (Real Estate); Operational reliability; Safe working; Record keeping, with records, handovers and escalation kept within the employer's agreed procedures.
Secretarial Support (Real Estate) is different from a generic real estate appointment because the contract needs to record carry out operational duties for secretarial support (real estate) work in the real estate business; secretarial support (real estate) work planning and real estate records workplace, customer, service, safety or operational records and escalate material issues promptly; Follow real estate procedures for workplace procedures, records, customer or client standards, data protection, health and safety and escalation; Protect client, property, viewing, key, tenant, landlord, offer, maintenance and contractor records and company property handled during the role and the related secretarial Support (Real Estate); Operational reliability; Safe working; Record keeping. The Employee must follow the real estate operational controls that apply to secretarial support (real estate) work, including workplace procedures, records, customer or client standards, data protection, health and safety and escalation, accurate record keeping, escalation and safe working requirements
Secretarial Support (Real Estate) work should not be issued from this starting point until the employer confirms the role's qualifications, registration, scope and any specialist requirements. The role pack records this context: Secretarial Support (Real Estate) work in Real Estate must follow the Employer's policies, data protection controls, health and safety rules, role records, escalation routes and training requirements relevant to secretarial support (real estate) work planning, real estate records, secretarial support (real estate) quality checks. Family: operational
Maintained role evidence
These role-pack details give an employer something concrete to check before using the contract for real estate work.
Office, client premises, remote systems or assigned work locations
Employer procedures and role controls. Secretarial Support (Real Estate) work in Real Estate must follow the Employer's policies, data protection controls, health and safety rules, role records, escalation routes and training requirements relevant to secretarial support (real estate) work planning, real estate records, secretarial support (real estate) quality checks. Family: operational.
Maintained from role pack 1.0.0; content owner: HRHeaven employment documentation team; last reviewed 19 June 2026.
Role-specific intelligence
The Secretarial Support (Real Estate) contract is shaped for real estate employers, with practical duties, reporting expectations, workplace context and protections that a generic contract would not explain as clearly.
Responsibilities
For Secretarial Support (Real Estate) work in real estate, the contract should make Carry out operational duties for secretarial support (real estate) work in the real estate business. and secretarial support (real estate) work planning and real estate records workplace, customer, service, safety or operational records and escalate material issues promptly. explicit.
Capability
Secretarial Support (Real Estate) performance depends on Secretarial Support (Real Estate) and Operational reliability. Set training, competence and quality expectations before independent work.
Reporting
Secretarial Support (Real Estate) employees should have a clear manager or escalation route. The document should describe who assigns work, who approves changes to duties or hours, and when concerns need to be raised with senior management. This contract makes that reporting route explicit for Secretarial Support (Real Estate).
Workplace
Secretarial Support (Real Estate) work is usually shaped by office base, client premises, remote systems, and assigned work locations and by the operational needs of real estate. The contract should avoid vague promises while still making normal flexibility understandable. The contract keeps that context clear for Secretarial Support (Real Estate) work.
Records
For Secretarial Support (Real Estate) employees, accurate records, handovers and updates help managers review work and follow up issues without relying on informal memory.
Risk control
The secretarial support (real estate) contract should address The Employee must protect client, property, viewing, key, tenant, landlord, offer, maintenance and contractor records, including any personal data, customer or client information, operational records, pricing, credentials, security information, business plans and role-specific records accessed while performing secretarial support (real estate) duties. and The Employee must follow the real estate operational controls that apply to secretarial support (real estate) work, including workplace procedures, records, customer or client standards, data protection, health and safety and escalation, accurate record keeping, escalation and safe working requirements. and explain when concerns must be raised.
Protection
For Secretarial Support (Real Estate), The Employee must protect client, property, viewing, key, tenant, landlord, offer, maintenance and contractor records, including any personal data, customer or client information, operational records, pricing, credentials, security information, business plans and role-specific records accessed while performing secretarial support (real estate) duties. Apply those protections to the records and systems used in real estate.
Contract detail
For Secretarial Support (Real Estate), Secretarial Support (Real Estate) work in Real Estate must follow the Employer's policies, data protection controls, health and safety rules, role records, escalation routes and training requirements relevant to secretarial support (real estate) work planning, real estate records, secretarial support (real estate) quality checks. Family: operational. The role-specific terms should connect this context with The Employee must perform Secretarial Support (Real Estate) duties with reasonable skill, care and professionalism, including secretarial support (real estate) work planning, real estate records, secretarial support (real estate) quality checks, real estate escalation, secretarial support (real estate) stakeholder updates, secretarial, support, client confidentiality. The Employee must follow the Employer's procedures, keep role records accurate, complete required checks or handovers, and ask for guidance where instructions, authority limits or risks are unclear. and The Employee must not disclose, copy, remove, misuse or access client, property, viewing, key, tenant, landlord, offer, maintenance and contractor records except where authorised and necessary for proper secretarial support (real estate) work. Any suspected loss, misuse or unauthorised disclosure must be reported promptly..
Source record: HRHeaven role pack 1.0.0; content owner: HRHeaven employment documentation team; last reviewed 19 June 2026.
Contract builder output
HRHeaven builds the contract from the employer's answers, the selected industry, and the role-specific wording for this job.
Role wording
The Employee is employed as Secretarial Support (Real Estate) in the Employer's Real Estate business. The role requires reasonable skill, care, accuracy, cooperation with management instructions and attention to the records, risks and standards specific to secretarial support (real estate) work.
Carry out operational duties in line with the Employer's operating procedures, authorised work commitments, workplace standards and lawful management instructions. Maintain accurate secretarial support (real estate) work planning and real estate records workplace, customer, service, safety or operational records and complete handovers, checks, reports or updates required for the role. Raise risks, delays, complaints, safeguarding, safety, regulatory or quality concerns promptly where they affect secretarial support (real estate) work. Use systems, equipment, information and company property only for authorised work purposes.Builder answers
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Specific clauses
The Employee must perform Secretarial Support (Real Estate) duties with reasonable skill, care and professionalism, including secretarial support (real estate) work planning, real estate records, secretarial support (real estate) quality checks, real estate escalation, secretarial support (real estate) stakeholder updates, secretarial, support, client confidentiality. The Employee must follow the Employer's procedures, keep role records accurate, complete required checks or handovers, and ask for guidance where instructions, authority limits or risks are unclear.
The Employee must not disclose, copy, remove, misuse or access client, property, viewing, key, tenant, landlord, offer, maintenance and contractor records except where authorised and necessary for proper secretarial support (real estate) work. Any suspected loss, misuse or unauthorised disclosure must be reported promptly.
The Employee must follow the real estate operational controls that apply to secretarial support (real estate) work, including workplace procedures, records, customer or client standards, data protection, health and safety and escalation, accurate record keeping, escalation and safe working requirements.
The Employee must protect client, property, viewing, key, tenant, landlord, offer, maintenance and contractor records, including any personal data, customer or client information, operational records, pricing, credentials, security information, business plans and role-specific records accessed while performing secretarial support (real estate) duties.
£39.99 one-off contractPreview before payment, then download the branded PDF and send for signature.Contract discovery
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Industry-specific policies Contract and handbook generated together UK-focused policy content Easy to edit and maintainAfter the contract
Once the Secretarial Support (Real Estate) contract is created, HR Actions help real estate employers manage the next HR steps: recruitment, probation, performance, absence, disciplinary, grievance and offboarding.
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Secretarial Supports are expected to maintain secretarial workplace records and related handover, approval and escalation records.
Secretarial Supports are expected to protect secretarial confidential records, real estate client or service information and any related workplace information.
Secretarial Supports are expected to follow ICO-facing workplace compliance procedures and keep evidence needed for audits, inspections or complaints.
Secretarial Supports help protect the business by keeping reliable records, protecting confidential information and escalating material concerns promptly.
A Secretarial Support (Real Estate) contract should reflect the Property Management function, Property role family, low physical risk, high data sensitivity and the practical standards expected in real estate.
The main signals are Record Access, Coordinate Safety Checks, Protect Tenant Data, Policy Non-Compliance, with training expectations such as safeguarding training, company induction, role-specific procedures.
The contract should protect tenant records, landlord details, access information, property keys and require secure handling, accurate records, prompt escalation and return of property or data when employment ends.
Yes. Useful companion policies include Health And Safety, Data Protection, Equal Opportunities, Disciplinary so managers can apply the contract consistently in day-to-day work.
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