Real Estate employment contract

Estate Agency Secretarial Support Contract UK

Name: Estate Agency Secretarial Support Contract UK
Brand: HRHeaven
SKU: real_estate_secretarial_support_real_estate_generated_v1
Price: 19.99 GBP
Availability: InStock

Set precise branch support around controlled correspondence, confidential transaction files and dependable diary and deadline management.

Watercolour illustration showing Secretarial Support (Real Estate) at work in Real Estate on a pale sage background

This contract includes Prepare and issue approved correspondence. Manage diaries meetings and callbacks. Maintain property and client files. Preview before payment PDF and editable DOCX files after checkoutBuilt for UK employers

Create My Estate Agency Secretary Contract — £19.99

Looking for a Secretarial Support (Real Estate) employment contract? This page takes you straight into the role-specific builder, with preview before payment and both PDF and DOCX files included after checkout.

Solicitor-approved framework Preview Before Payment £19.99 one-off PDF & editable Word Industry-specific clauses Secure Stripe payment

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Reviewed for straightforward UK employer use

This page is maintained for UK employers creating secretarial support (real estate) contracts for real estate. HRHeaven uses a legally validated and solicitor-approved self-service contract framework, with wording for role duties, confidentiality, notice, holiday, probation and practical workplace expectations. It does not replace individual legal advice for complex or disputed circumstances.

Last updated: 19 June 2026
Content owner: HRHeaven employment documentation team
Review standard: UK employer template review, versioned clause logic and preview before payment

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What's included in your contract

Job description

Clear role overview and key responsibilities.

Probation period

Clear probation terms for the selected arrangement.

Role-specific duties

Maintained responsibilities, records and authority boundaries for the selected role.

Working hours

Standard and flexible working arrangements.

Holiday entitlement

Holiday terms explained for the selected arrangement.

Confidentiality

Client and company confidentiality.

Disciplinary process

Clear process and employee rights.

Notice periods

Notice terms explained for both parties.

Before you create it

Use this Secretarial Support (Real Estate) contract with confidence

Practical checks to help an employer choose the right starting point and prepare the information the document needs.

When to use this contract

Produce accurate controlled branch correspondence, maintain well-managed diaries and transaction files, and deliver reliable confidential message handling.

Workplace context: Office, client premises, remote systems or assigned work locations.

What makes this role different

Follow the Employer's documented arrangements covering branch team hours and support scope. Follow the Employer's documented arrangements covering diaries calls correspondence and templates. Follow the Employer's documented arrangements covering files offers documents keys and data. Follow the Employer's documented arrangements covering deadlines meetings expenses and handover. Follow the Employer's documented arrangements covering company policies.

Not a fit / obtain specialist advice

Recheck the role or obtain appropriate advice if the work would exceed these maintained authority boundaries: The secretary cannot give property or legal advice, negotiate without authority, release keys informally, amend evidence or disclose confidential motivations. Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.

What to prepare before you issue it

the supported roles and business services
the correspondence and approval rules
the diary file and key systems
the client-verification and escalation process
the branch manager negotiator and compliance contacts

Day-to-day operating brief

What Secretarial Support (Real Estate) work looks like in practice

A Real Estate Secretary supports negotiators, managers or surveyors through correspondence, diary management, file preparation, calls and meeting records. Terms should cover approved templates, dictation, offer messages, identity documents, property keys, client confidentiality and authority to communicate. The secretary should not present draft advice as final, confirm a transaction commitment without instruction or disclose seller, buyer, landlord or tenant circumstances casually. Dictated correspondence should preserve the responsible author's approval and the attachments actually issued, especially where a deadline or negotiation position matters. Calendar management should include travel, access confirmation and preparation time, avoiding overlapping appointments that pressure colleagues to rush property or client checks. Original certificates, signed forms and identity copies should be logged separately from routine correspondence. Courier or post dispatch must match the file's required security and deadline evidence.

Responsibilities reflected in the contract

Prepare and issue approved correspondence.
Manage diaries meetings and callbacks.
Maintain property and client files.
Record messages offers and instructions.
Support document and key controls.

A realistic working scenario

A buyer asks whether the seller will accept a lower amount, so the secretary records the message for the negotiator rather than speculating.

Outputs to agree

accurate controlled branch correspondence
well-managed diaries and transaction files
reliable confidential message handling

Records and evidence

Letter template approver and issue.
Appointment attendee purpose and change.
Message caller verification and route.
Document key receipt and handover.
Work records.
Handover notes.

Reporting relationship

Typically reports to Line Manager or Department Manager. Confirm the employer's actual reporting structure in the builder.

Authority and escalation

The secretary cannot give property or legal advice, negotiate without authority, release keys informally, amend evidence or disclose confidential motivations.
Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.

Tools and systems

Property management systems.
Inspection tools.

Workplace context

Office, client premises, remote systems or assigned work locations.

Contract priorities

branch team hours and support scope
diaries calls correspondence and templates
files offers documents keys and data
deadlines meetings expenses and handover

Information the employer should prepare

the supported roles and business services
the correspondence and approval rules
the diary file and key systems
the client-verification and escalation process
the branch manager negotiator and compliance contacts

Individually written and reviewed against the maintained role record.

Maintained role evidence

The facts this Secretarial Support (Real Estate) contract is built around

These role-pack details give an employer something concrete to check before using the contract for real estate work.

Work setting

Office, client premises, remote systems or assigned work locations.

Primary duties

Prepare and issue approved correspondence.
Manage diaries meetings and callbacks.
Maintain property and client files.
Record messages offers and instructions.

Tools and training to confirm

Property management systems.
Inspection tools.

Governance focus

Employer procedures and role controls. Follow the Employer's documented arrangements covering branch team hours and support scope. Follow the Employer's documented arrangements covering diaries calls correspondence and templates. Follow the Employer's documented arrangements covering files offers documents keys and data.

Contract builder output

Secretarial Support (Real Estate) clauses and builder inputs

HRHeaven builds the contract from the employer's answers, the selected industry, and the role-specific wording for this job.

Role wording

Secretarial Support (Real Estate) duties

Produce accurate controlled branch correspondence, maintain well-managed diaries and transaction files, and deliver reliable confidential message handling.

Prepare and issue approved correspondence. Manage diaries meetings and callbacks. Maintain property and client files. Record messages offers and instructions. Support document and key controls.

Builder answers

What the contract builder captures

Employer and employee details Role title and reporting line Pay, hours and working pattern Holiday, probation and notice Workplace and site rules Company branding and e-sign

Preview before purchase

Complete the builder, check the document output, then pay only when you are ready to download.

Specific clauses

What is added to the finished contract

The secretary cannot give property or legal advice, negotiate without authority, release keys informally, amend evidence or disclose confidential motivations.

Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.

Follow the Employer's documented arrangements covering branch team hours and support scope.

Follow the Employer's documented arrangements covering diaries calls correspondence and templates.

£19.99 one-off contractPreview before payment, then download the branded PDF and send for signature.

Employee Handbook + Contract Bundle

Employee handbook bundle

Secretarial Support (Real Estate) Contract + Employee Handbook Bundle

Pair the contract with a fully customisable employee handbook and keep the role wording, workplace rules, branding and policies aligned from day one.

Industry-specific policies Contract and handbook generated together UK-focused policy content Easy to edit and maintain

After the contract

Run the employee lifecycle with HR Actions

Once the Secretarial Support (Real Estate) contract is created, HR Actions help real estate employers manage the next HR steps: recruitment, probation, performance, absence, disciplinary, grievance and offboarding.

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