Real Estate employment contract

Property Viewings Coordinator Employment Contract UK

Name: Property Viewings Coordinator Employment Contract UK
Brand: HRHeaven
SKU: real_estate_viewings_coordinator_generated_v1
Price: 19.99 GBP
Availability: InStock

Define secure, well-organised property viewings around verified appointments, accountable keys and respectful occupant and applicant communication.

Watercolour illustration showing Viewings Coordinator at work in Real Estate on a pale sage background

This contract includes Book and confirm viewing appointments. Coordinate occupants applicants and agents. Issue reconcile and protect keys. Preview before payment PDF and editable DOCX files after checkoutBuilt for UK employers

Create My Viewings Coordinator Contract — £19.99

Looking for a Viewings Coordinator employment contract? This page takes you straight into the role-specific builder, with preview before payment and both PDF and DOCX files included after checkout.

Solicitor-approved framework Preview Before Payment £19.99 one-off PDF & editable Word Industry-specific clauses Secure Stripe payment

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Legally validated and solicitor-approved contract framework

Reviewed for straightforward UK employer use

This page is maintained for UK employers creating viewings coordinator contracts for real estate. HRHeaven uses a legally validated and solicitor-approved self-service contract framework, with wording for role duties, confidentiality, notice, holiday, probation and practical workplace expectations. It does not replace individual legal advice for complex or disputed circumstances.

Last updated: 19 June 2026
Content owner: HRHeaven employment documentation team
Review standard: UK employer template review, versioned clause logic and preview before payment

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What's included in your contract

Job description

Clear role overview and key responsibilities.

Probation period

Clear probation terms for the selected arrangement.

Role-specific duties

Maintained responsibilities, records and authority boundaries for the selected role.

Working hours

Standard and flexible working arrangements.

Holiday entitlement

Holiday terms explained for the selected arrangement.

Confidentiality

Client and company confidentiality.

Disciplinary process

Clear process and employee rights.

Notice periods

Notice terms explained for both parties.

Before you create it

Use this Viewings Coordinator contract with confidence

Practical checks to help an employer choose the right starting point and prepare the information the document needs.

When to use this contract

Secure smoothly run property viewings, produce accurate appointment and key records, and produce timely useful viewing feedback.

Workplace context: Office, client premises, remote systems or assigned work locations.

What makes this role different

Follow the Employer's documented arrangements covering portfolio hours travel and appointment volume. Follow the Employer's documented arrangements covering applicants occupants notice and access. Follow the Employer's documented arrangements covering keys alarms lone work and personal safety. Follow the Employer's documented arrangements covering property information feedback offers and data. Follow the Employer's documented arrangements covering company policies.

Not a fit / obtain specialist advice

Recheck the role or obtain appropriate advice if the work would exceed these maintained authority boundaries: The coordinator cannot grant access without authority, reveal alarms, decide applications, discriminate, negotiate beyond delegation or duplicate keys. Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.

What to prepare before you issue it

the properties and viewing model
the appointment and identity systems
the key and lone-working controls
the offer and incident escalation process
the branch manager negotiator and security contacts

Day-to-day operating brief

What Viewings Coordinator work looks like in practice

A Viewings Coordinator books, confirms and may conduct property viewings for buyers or tenants. Terms should cover applicant details, occupied-property notice, keys, alarms, lone working, cancellations, accessibility, feedback and what property information may be communicated. The coordinator should not reveal security details, enter without confirmed authority, make discriminatory screening judgements or promise that an offer or application will succeed. Appointment records should show who authorised access, who is expected and any property-specific restrictions without exposing alarm details to applicants. After the last viewing, keys, windows, lights and alarms need a defined closure check; verbal assurance that another agent will return is not an adequate handover. Feedback requests should avoid pressuring applicants to disclose protected or irrelevant personal circumstances. No-show and cancellation data should improve scheduling without creating unsupported assumptions about applicant reliability.

Responsibilities reflected in the contract

Book and confirm viewing appointments.
Coordinate occupants applicants and agents.
Issue reconcile and protect keys.
Conduct or support viewings safely.
Record attendance feedback and follow-up.

A realistic working scenario

An applicant arrives with an unbooked companion after the seller restricted attendance, so the coordinator verifies permission before entry.

Outputs to agree

secure smoothly run property viewings
accurate appointment and key records
timely useful viewing feedback

Records and evidence

Property slot authority and occupant notice.
Applicant attendee verification and contact.
Key alarm issue return and time.
Viewing outcome feedback and incident.
Work records.
Handover notes.

Reporting relationship

Typically reports to Line Manager or Department Manager. Confirm the employer's actual reporting structure in the builder.

Authority and escalation

The coordinator cannot grant access without authority, reveal alarms, decide applications, discriminate, negotiate beyond delegation or duplicate keys.
Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.

Tools and systems

Property management systems.
Inspection tools.

Workplace context

Office, client premises, remote systems or assigned work locations.

Contract priorities

portfolio hours travel and appointment volume
applicants occupants notice and access
keys alarms lone work and personal safety
property information feedback offers and data

Information the employer should prepare

the properties and viewing model
the appointment and identity systems
the key and lone-working controls
the offer and incident escalation process
the branch manager negotiator and security contacts

Individually written and reviewed against the maintained role record.

Maintained role evidence

The facts this Viewings Coordinator contract is built around

These role-pack details give an employer something concrete to check before using the contract for real estate work.

Work setting

Office, client premises, remote systems or assigned work locations.

Primary duties

Book and confirm viewing appointments.
Coordinate occupants applicants and agents.
Issue reconcile and protect keys.
Conduct or support viewings safely.

Tools and training to confirm

Property management systems.
Inspection tools.

Governance focus

Employer procedures and role controls. Follow the Employer's documented arrangements covering portfolio hours travel and appointment volume. Follow the Employer's documented arrangements covering applicants occupants notice and access. Follow the Employer's documented arrangements covering keys alarms lone work and personal safety.

Contract builder output

Viewings Coordinator clauses and builder inputs

HRHeaven builds the contract from the employer's answers, the selected industry, and the role-specific wording for this job.

Role wording

Viewings Coordinator duties

Secure smoothly run property viewings, produce accurate appointment and key records, and produce timely useful viewing feedback.

Book and confirm viewing appointments. Coordinate occupants applicants and agents. Issue reconcile and protect keys. Conduct or support viewings safely. Record attendance feedback and follow-up.

Builder answers

What the contract builder captures

Employer and employee details Role title and reporting line Pay, hours and working pattern Holiday, probation and notice Workplace and site rules Company branding and e-sign

Preview before purchase

Complete the builder, check the document output, then pay only when you are ready to download.

Specific clauses

What is added to the finished contract

The coordinator cannot grant access without authority, reveal alarms, decide applications, discriminate, negotiate beyond delegation or duplicate keys.

Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.

Follow the Employer's documented arrangements covering portfolio hours travel and appointment volume.

Follow the Employer's documented arrangements covering applicants occupants notice and access.

£19.99 one-off contractPreview before payment, then download the branded PDF and send for signature.

Employee Handbook + Contract Bundle

Employee handbook bundle

Viewings Coordinator Contract + Employee Handbook Bundle

Pair the contract with a fully customisable employee handbook and keep the role wording, workplace rules, branding and policies aligned from day one.

Industry-specific policies Contract and handbook generated together UK-focused policy content Easy to edit and maintain

After the contract

Run the employee lifecycle with HR Actions

Once the Viewings Coordinator contract is created, HR Actions help real estate employers manage the next HR steps: recruitment, probation, performance, absence, disciplinary, grievance and offboarding.

Choose the right level of support