Property Valuer Employment Contract UK

Responsibilities reflected in the contract

• Inspect assigned properties and relevant context.
• Research comparable and market evidence.
• Prepare valuations within instructed purpose.
• Record assumptions limitations and conflicts.
• Maintain files photographs and review evidence.

A realistic working scenario

Daily work uses property and applicant CRM, viewing and instruction records, and inspection tools across office, client premises or remote systems. The Valuer schedules and attends viewings, records access and keys handled, prepares valuation notes for the client-file, issues contractor instructions within approved limits, and raises material delays, safety or compliance matters to the branch manager or lettings manager for decision.

Outputs to agree

• Completed valuation report or valuation notes uploaded to the client-file in the property and applicant CRM.
• Viewing log with attendee, access method and key handling recorded in viewing and instruction records.
• Contractor instruction record showing scope, authorisation reference and required completion date.
• Client or landlord update email or call log recorded against the property record.
• Escalation record submitted to the branch manager or lettings manager for compliance or maintenance exceptions.

Records and evidence

• Property and tenancy record in the property and applicant CRM, including access arrangements.
• Viewing and access log documenting dates, attendees, keys and entry permissions.
• Compliance and client-file records containing valuation notes, offers and disclosures.
• Contractor instruction and maintenance request records with scope and authoriser reference.
• Client/landlord communication log capturing proactive updates and decisions.
• Work records.

Reporting relationship

Typically reports to Line Manager or Department Manager. Confirm the employer's actual reporting structure in the builder.

Authority and escalation

• The Valuer may schedule and attend viewings, access properties using authorised keys, issue contractor instructions only within approved scopes and follow pre-defined pricing or valuation instruction limits. Material safety, safeguarding, compliance or maintenance exceptions, unresolved access disputes, or contractor payment queries must be escalated to the branch manager or lettings manager for approval or instruction.
• Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.

Tools and systems

• Property management systems.
• Inspection tools.

Workplace context

• Office, client premises, remote systems or assigned work locations.

Contract priorities

• Accurate entry of valuation findings and viewing details into the property and applicant CRM immediately after activity.
• Prompt reporting to the branch manager or lettings manager of safety, safeguarding, compliance or maintenance incidents affecting valuation work.
• Issue contractor instructions only within the employer's authorised scopes and record the authorisation reference.
• Protect client, tenant, landlord and contractor records and any personal data accessed during valuer duties.
• Complete required handovers, checks and updates on the client-file before closing a matter in the system.

Information the employer should prepare

• the property types purposes and territory
• the qualification and professional standards required
• the inspection travel and lone-work arrangements
• the report review and sign-off authority
• the conflict liability and data systems