Day-to-day operating brief
What Porter work looks like in practice
A Workplace Porter moves furniture, supplies, documents and equipment within a building or campus, prepares rooms and supports deliveries or waste collections. The role depends on manual-handling judgement, access control and coordination with occupants rather than parcel-route delivery. Terms should define sites, shifts, request priorities, lifting aids, restricted items, keys, vehicles, event setups, storage, service-user contact and the boundary with specialist removals or clinical handling. Moves should identify item condition, collection point, destination and recipient before custody changes. Corridors, lifts and fire routes must remain usable during room setups, and temporary storage needs an accountable owner. When handling sensitive records or equipment, the porter follows sealed-container and recipient rules rather than inspecting contents. Incomplete requests should return for clarification instead of being solved by moving property to an assumed location.
Individually written and reviewed against the maintained role record.