Build a contract for a property Sales Negotiator, with clear terms for viewings, offer handling, commission attribution, client instructions and access to homes.
This contract includes Qualify buyer enquiries and arrange suitable property viewings. Conduct viewings while protecting keys, alarm details and occupied homes. Record buyer feedback and communicate it accurately to sellers. Preview before payment PDF and editable DOCX files after checkoutBuilt for UK employers
Looking for a Sales Negotiator employment contract? This page takes you straight into the role-specific builder, with preview before payment and both PDF and DOCX files included after checkout.
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This page is maintained for UK employers creating sales negotiator contracts for real estate. HRHeaven uses a legally validated and solicitor-approved self-service contract framework, with wording for role duties, confidentiality, notice, holiday, probation and practical workplace expectations. It does not replace individual legal advice for complex or disputed circumstances.
Last updated
19 June 2026
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HRHeaven employment documentation team
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UK employer template review, versioned clause logic and preview before payment
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What's included in your contract
Job description
Clear role overview and key responsibilities.
Probation period
Clear probation terms for the selected arrangement.
Role-specific duties
Maintained responsibilities, records and authority boundaries for the selected role.
Working hours
Standard and flexible working arrangements.
Holiday entitlement
Holiday terms explained for the selected arrangement.
Confidentiality
Client and company confidentiality.
Disciplinary process
Clear process and employee rights.
Notice periods
Notice terms explained for both parties.
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Before you create it
Use this Sales Negotiator contract with confidence
Practical checks to help an employer choose the right starting point and prepare the information the document needs.
When to use this contract
Maintain well-managed enquiries and property viewings, produce accurate, timely communication of offers, and complete handover from agreed offer to sales progression.
Workplace context: Office, client premises, remote systems or assigned work locations.
What makes this role different
Follow the Employer's documented arrangements covering commission, targets and attribution. Follow the Employer's documented arrangements covering keys, lone viewings and property access. Follow the Employer's documented arrangements covering buyer, seller and financial information. Follow the Employer's documented arrangements covering offer evidence, representations and authority limits. Follow the Employer's documented arrangements covering company policies.
Not a fit / obtain specialist advice
Recheck the role or obtain appropriate advice if the work would exceed these maintained authority boundaries: State whether the employee can negotiate within an instruction, agree marketing changes or make service gestures. Offers and material seller instructions must be recorded and no binding legal promise should be improvised. Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.
What to prepare before you issue it
the branch, territory and types of property the employee will cover
the basic salary, commission formula and rules for attribution
the normal hours including evenings and weekend viewings
the vehicle, mileage and travel arrangements
the authority for price discussions, marketing changes and goodwill
the systems and procedures for keys, viewings, offers and client information
Day-to-day operating brief
What Sales Negotiator work looks like in practice
A property sales negotiator manages viewings, buyer feedback and offers while communicating between seller, buyer and branch. The contract should set limits on representations, offer handling and authority to bind the client.
Responsibilities reflected in the contract
Qualify buyer enquiries and arrange suitable property viewings.
Conduct viewings while protecting keys, alarm details and occupied homes.
Record buyer feedback and communicate it accurately to sellers.
Receive, evidence and relay offers without altering their terms.
Maintain applicant, client and transaction information in the agency system.
Hand agreed offers to sales progression with complete conditions and contact details.
A realistic working scenario
The negotiator may qualify an enquiry, conduct a viewing, record feedback, receive and relay an offer, confirm the seller's instruction and hand an agreed sale into progression without promising legal completion or undisclosed terms.
Outputs to agree
well-managed enquiries and property viewings
accurate, timely communication of offers
complete handover from agreed offer to sales progression
Records and evidence
Applicant and viewing records.
Offer amount, conditions and time received.
Seller instructions and feedback.
Commission, complaint, key and progression handovers.
Work records.
Handover notes.
Reporting relationship
Typically reports to Line Manager or Department Manager. Confirm the employer's actual reporting structure in the builder.
Authority and escalation
State whether the employee can negotiate within an instruction, agree marketing changes or make service gestures. Offers and material seller instructions must be recorded and no binding legal promise should be improvised.
Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.
Tools and systems
Phone.
Email.
Workplace context
Office, client premises, remote systems or assigned work locations.
Contract priorities
commission, targets and attribution
keys, lone viewings and property access
buyer, seller and financial information
offer evidence, representations and authority limits
Information the employer should prepare
the branch, territory and types of property the employee will cover
the basic salary, commission formula and rules for attribution
the normal hours including evenings and weekend viewings
the vehicle, mileage and travel arrangements
the authority for price discussions, marketing changes and goodwill
the systems and procedures for keys, viewings, offers and client information
Individually written and reviewed against the maintained role record.
Maintained role evidence
The facts this Sales Negotiator contract is built around
These role-pack details give an employer something concrete to check before using the contract for real estate work.
Work setting
Office, client premises, remote systems or assigned work locations.
Primary duties
Qualify buyer enquiries and arrange suitable property viewings.
Conduct viewings while protecting keys, alarm details and occupied homes.
Record buyer feedback and communicate it accurately to sellers.
Receive, evidence and relay offers without altering their terms.
Tools and training to confirm
Phone.
Email.
Governance focus
Employer procedures and role controls. Follow the Employer's documented arrangements covering commission, targets and attribution. Follow the Employer's documented arrangements covering keys, lone viewings and property access. Follow the Employer's documented arrangements covering buyer, seller and financial information.
Contract builder output
Sales Negotiator clauses and builder inputs
HRHeaven builds the contract from the employer's answers, the selected industry, and the role-specific wording for this job.
Role wording
Sales Negotiator duties
Maintain well-managed enquiries and property viewings, produce accurate, timely communication of offers, and complete handover from agreed offer to sales progression.
Qualify buyer enquiries and arrange suitable property viewings. Conduct viewings while protecting keys, alarm details and occupied homes. Record buyer feedback and communicate it accurately to sellers. Receive, evidence and relay offers without altering their terms. Maintain applicant, client and transaction information in the agency system.
Builder answers
What the contract builder captures
Employer and employee details Role title and reporting line Pay, hours and working pattern Holiday, probation and notice Workplace and site rules Company branding and e-sign
Preview before purchase
Complete the builder, check the document output, then pay only when you are ready to download.
Specific clauses
What is added to the finished contract
State whether the employee can negotiate within an instruction, agree marketing changes or make service gestures. Offers and material seller instructions must be recorded and no binding legal promise should be improvised.
Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.
Follow the Employer's documented arrangements covering commission, targets and attribution.
Follow the Employer's documented arrangements covering keys, lone viewings and property access.
£19.99 one-off contractPreview before payment, then download the branded PDF and send for signature.
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Can a sales negotiator accept an offer for a seller?
Only within the seller's and agency's actual authority. The employee should record and communicate the offer accurately and avoid implying a legally binding sale or completion.
What should an offer record contain?
Capture the amount, conditions, buyer position, date and time, communication to the seller, seller response and any follow-up, using the agency's audit process.
Can commission terms be included?
Yes. State the calculation basis, trigger, attribution rules, treatment of shared instructions or fall-throughs, payment timing and what happens to earned sums when employment ends.
Can evening and weekend viewings be required?
Yes, where the working pattern states them. Include rota notice, time recording, lone-viewing controls and any flexibility or overtime arrangement.
What should the contract say about property keys?
It can require secure logging, collection and return of keys, restrictions on copying or labelling and immediate reporting of loss, access problems or security concerns.
May a negotiator describe future building work or legal title?
Only using authorised, supportable information. Planning, title, structural or legal statements outside the employee's evidence and authority should be referred to the appropriate professional.
Can a negotiator use buyer financial information?
Access should be limited to the agency purpose and authorised systems. Affordability or chain information must be handled confidentially and not disclosed beyond the permitted transaction process.
Should driving and mileage be covered?
Yes, if travel is expected. Identify vehicle responsibility, licence and insurance checks, business mileage, expenses and the procedure after an accident or breakdown.