Real Estate employment contract

Property Sales Negotiator Employment Contract UK

Build a contract for a property Sales Negotiator, with clear terms for viewings, offer handling, commission attribution, client instructions and access to homes.

Watercolour illustration showing Sales Negotiator at work in Real Estate on a pale sage background
This contract includes Qualify buyer enquiries and arrange suitable property viewings. Conduct viewings while protecting keys, alarm details and occupied homes. Record buyer feedback and communicate it accurately to sellers. Preview before payment PDF and editable DOCX files after checkoutBuilt for UK employers

Looking for a Sales Negotiator employment contract? This page takes you straight into the role-specific builder, with preview before payment and both PDF and DOCX files included after checkout.

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Legally validated and solicitor-approved contract framework

Reviewed for straightforward UK employer use

This page is maintained for UK employers creating sales negotiator contracts for real estate. HRHeaven uses a legally validated and solicitor-approved self-service contract framework, with wording for role duties, confidentiality, notice, holiday, probation and practical workplace expectations. It does not replace individual legal advice for complex or disputed circumstances.

Last updated
19 June 2026
Content owner
HRHeaven employment documentation team
Review standard
UK employer template review, versioned clause logic and preview before payment

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What's included in your contract

Job description

Clear role overview and key responsibilities.

Probation period

Clear probation terms for the selected arrangement.

Role-specific duties

Maintained responsibilities, records and authority boundaries for the selected role.

Working hours

Standard and flexible working arrangements.

Holiday entitlement

Holiday terms explained for the selected arrangement.

Confidentiality

Client and company confidentiality.

Disciplinary process

Clear process and employee rights.

Notice periods

Notice terms explained for both parties.

You’ll receive your contract in both PDF & DOCX formats

Download a polished PDF ready to issue and an editable DOCX copy for future updates.

PDFReady to use
DOCXFully editable

Before you create it

Use this Sales Negotiator contract with confidence

Practical checks to help an employer choose the right starting point and prepare the information the document needs.

When to use this contract

Maintain well-managed enquiries and property viewings, produce accurate, timely communication of offers, and complete handover from agreed offer to sales progression.

Workplace context: Office, client premises, remote systems or assigned work locations.

What makes this role different

Follow the Employer's documented arrangements covering commission, targets and attribution. Follow the Employer's documented arrangements covering keys, lone viewings and property access. Follow the Employer's documented arrangements covering buyer, seller and financial information. Follow the Employer's documented arrangements covering offer evidence, representations and authority limits. Follow the Employer's documented arrangements covering company policies.

Not a fit / obtain specialist advice

Recheck the role or obtain appropriate advice if the work would exceed these maintained authority boundaries: State whether the employee can negotiate within an instruction, agree marketing changes or make service gestures. Offers and material seller instructions must be recorded and no binding legal promise should be improvised. Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.

What to prepare before you issue it

  • the branch, territory and types of property the employee will cover
  • the basic salary, commission formula and rules for attribution
  • the normal hours including evenings and weekend viewings
  • the vehicle, mileage and travel arrangements
  • the authority for price discussions, marketing changes and goodwill
  • the systems and procedures for keys, viewings, offers and client information

Day-to-day operating brief

What Sales Negotiator work looks like in practice

A property sales negotiator manages viewings, buyer feedback and offers while communicating between seller, buyer and branch. The contract should set limits on representations, offer handling and authority to bind the client.

Responsibilities reflected in the contract

  • Qualify buyer enquiries and arrange suitable property viewings.
  • Conduct viewings while protecting keys, alarm details and occupied homes.
  • Record buyer feedback and communicate it accurately to sellers.
  • Receive, evidence and relay offers without altering their terms.
  • Maintain applicant, client and transaction information in the agency system.
  • Hand agreed offers to sales progression with complete conditions and contact details.

A realistic working scenario

The negotiator may qualify an enquiry, conduct a viewing, record feedback, receive and relay an offer, confirm the seller's instruction and hand an agreed sale into progression without promising legal completion or undisclosed terms.

Outputs to agree

  • well-managed enquiries and property viewings
  • accurate, timely communication of offers
  • complete handover from agreed offer to sales progression

Records and evidence

  • Applicant and viewing records.
  • Offer amount, conditions and time received.
  • Seller instructions and feedback.
  • Commission, complaint, key and progression handovers.
  • Work records.
  • Handover notes.

Reporting relationship

Typically reports to Line Manager or Department Manager. Confirm the employer's actual reporting structure in the builder.

Authority and escalation

  • State whether the employee can negotiate within an instruction, agree marketing changes or make service gestures. Offers and material seller instructions must be recorded and no binding legal promise should be improvised.
  • Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.

Tools and systems

  • Phone.
  • Email.

Workplace context

  • Office, client premises, remote systems or assigned work locations.

Contract priorities

  • commission, targets and attribution
  • keys, lone viewings and property access
  • buyer, seller and financial information
  • offer evidence, representations and authority limits

Information the employer should prepare

  • the branch, territory and types of property the employee will cover
  • the basic salary, commission formula and rules for attribution
  • the normal hours including evenings and weekend viewings
  • the vehicle, mileage and travel arrangements
  • the authority for price discussions, marketing changes and goodwill
  • the systems and procedures for keys, viewings, offers and client information

Individually written and reviewed against the maintained role record.

Maintained role evidence

The facts this Sales Negotiator contract is built around

These role-pack details give an employer something concrete to check before using the contract for real estate work.

Work setting

Office, client premises, remote systems or assigned work locations.

Primary duties

  • Qualify buyer enquiries and arrange suitable property viewings.
  • Conduct viewings while protecting keys, alarm details and occupied homes.
  • Record buyer feedback and communicate it accurately to sellers.
  • Receive, evidence and relay offers without altering their terms.

Tools and training to confirm

  • Phone.
  • Email.

Governance focus

Employer procedures and role controls. Follow the Employer's documented arrangements covering commission, targets and attribution. Follow the Employer's documented arrangements covering keys, lone viewings and property access. Follow the Employer's documented arrangements covering buyer, seller and financial information.

Contract builder output

Sales Negotiator clauses and builder inputs

HRHeaven builds the contract from the employer's answers, the selected industry, and the role-specific wording for this job.

Role wording

Sales Negotiator duties

Maintain well-managed enquiries and property viewings, produce accurate, timely communication of offers, and complete handover from agreed offer to sales progression.

Qualify buyer enquiries and arrange suitable property viewings. Conduct viewings while protecting keys, alarm details and occupied homes. Record buyer feedback and communicate it accurately to sellers. Receive, evidence and relay offers without altering their terms. Maintain applicant, client and transaction information in the agency system.

Builder answers

What the contract builder captures

Employer and employee details Role title and reporting line Pay, hours and working pattern Holiday, probation and notice Workplace and site rules Company branding and e-sign

Preview before purchase

Complete the builder, check the document output, then pay only when you are ready to download.

Specific clauses

What is added to the finished contract

State whether the employee can negotiate within an instruction, agree marketing changes or make service gestures. Offers and material seller instructions must be recorded and no binding legal promise should be improvised.

Obtain approval before committing expenditure, changing contractual commitments or making regulated or staffing decisions outside the assigned role.

Follow the Employer's documented arrangements covering commission, targets and attribution.

Follow the Employer's documented arrangements covering keys, lone viewings and property access.

£19.99 one-off contractPreview before payment, then download the branded PDF and send for signature.

Employee handbook bundle

Sales Negotiator Contract + Employee Handbook Bundle

Pair the contract with a fully customisable employee handbook and keep the role wording, workplace rules, branding and policies aligned from day one.

Industry-specific policies Contract and handbook generated together UK-focused policy content Easy to edit and maintain

After the contract

Run the employee lifecycle with HR Actions

Once the Sales Negotiator contract is created, HR Actions help real estate employers manage the next HR steps: recruitment, probation, performance, absence, disciplinary, grievance and offboarding.

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Single HR Action or Unlimited

Buy one HR Action for one employee process, or use HR Actions Unlimited when you expect recurring HR work.

Keep the context together

AI Workspace support

HRHeaven can pre-fill known employee, role, timeline and document facts, then asks the employer to confirm the missing details.

Stay ready for the next step

Timeline, reminders and audit

Each workflow keeps the case history, source context, reminders, documents and completion summary together.

Simple, transparent pricing

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Run employee lifecycle workflows with AI guidance, reminders, timeline and audit support.

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Launch eligible HR Actions across your organisation without paying per employee case.

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£20.00/year

Optional yearly document maintenance, compliance reminders and update notifications.

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Frequently asked questions

Can a sales negotiator accept an offer for a seller?

Only within the seller's and agency's actual authority. The employee should record and communicate the offer accurately and avoid implying a legally binding sale or completion.

What should an offer record contain?

Capture the amount, conditions, buyer position, date and time, communication to the seller, seller response and any follow-up, using the agency's audit process.

Can commission terms be included?

Yes. State the calculation basis, trigger, attribution rules, treatment of shared instructions or fall-throughs, payment timing and what happens to earned sums when employment ends.

Can evening and weekend viewings be required?

Yes, where the working pattern states them. Include rota notice, time recording, lone-viewing controls and any flexibility or overtime arrangement.

What should the contract say about property keys?

It can require secure logging, collection and return of keys, restrictions on copying or labelling and immediate reporting of loss, access problems or security concerns.

May a negotiator describe future building work or legal title?

Only using authorised, supportable information. Planning, title, structural or legal statements outside the employee's evidence and authority should be referred to the appropriate professional.

Can a negotiator use buyer financial information?

Access should be limited to the agency purpose and authorised systems. Affordability or chain information must be handled confidentially and not disclosed beyond the permitted transaction process.

Should driving and mileage be covered?

Yes, if travel is expected. Identify vehicle responsibility, licence and insurance checks, business mileage, expenses and the procedure after an accident or breakdown.

View all FAQs

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