The Employee must perform Clinical Lead (Care Home) duties with reasonable skill, care and professionalism, including Coordinate practice operations, rota, patient administration and service standards. Support clinical governance, complaints handling, training evidence and policy implementation. Maintain accurate operational, patient administration, staff and compliance records.
The Employee must not disclose, copy, remove, misuse or access patient administration records, staff records, complaints information, clinical governance records, commercial information except where authorised and necessary for proper clinical lead (care home) work. Any suspected loss, misuse or unauthorised disclosure must be reported promptly.
The Employee must follow the residential care operational controls that apply to clinical lead (care home) work, including clinical governance support, patient confidentiality, complaints procedures, training evidence, data protection, accurate record keeping, escalation and safe working requirements.
The Employee must protect patient administration records, staff records, complaints information, clinical governance records, commercial information and any related personal data, operational records, system access details or confidential information accessed while performing clinical lead (care home) duties.