Employment Activities employment contract

Recruitment Account Manager Employment Contract UK

Name: Recruitment Account Manager Employment Contract UK
Brand: HRHeaven
SKU: employment_activities_account_manager_client_generated_v1
Price: 19.99 GBP
Availability: InStock

Define ownership of recruitment clients and delivery performance without blurring candidate, pricing and contract authority.

Watercolour illustration showing Account Manager (Client) at work in Employment Activities on a pale sage background

This contract includes Employment Contract Industry and role clauses Legal preview PDF download DutiesBuilt for UK employers

Create My Recruitment Account Manager Contract — £19.99

Looking for a Account Manager (Client) employment contract? This page takes you straight into the role-specific builder, with preview before payment and both PDF and DOCX files included after checkout.

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1,881Role-specific contract paths

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40Industries supported

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Secure payments by Stripe Data handling controlsUK employment contextClear product and advice boundaries

Legally validated and solicitor-approved contract framework

Reviewed for straightforward UK employer use

This page is maintained for UK employers creating account manager (client) contracts for employment activities. HRHeaven uses a legally validated and solicitor-approved self-service contract framework, with wording for role duties, confidentiality, notice, holiday, probation and practical workplace expectations. It does not replace individual legal advice for complex or disputed circumstances.

Last updated: 19 June 2026
Content owner: HRHeaven employment documentation team
Review standard: UK employer template review, versioned clause logic and preview before payment

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Free branding

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What's included in your contract

Job description

Clear role overview and key responsibilities.

Probation period

Clear probation terms for the selected arrangement.

Commission structure

Industry-specific commission clauses.

Working hours

Standard and flexible working arrangements.

Holiday entitlement

Holiday terms explained for the selected arrangement.

Confidentiality

Client and company confidentiality.

Disciplinary process

Clear process and employee rights.

Notice periods

Notice terms explained for both parties.

Before you create it

Use this Account Manager (Client) contract with confidence

Practical checks to help an employer choose the right starting point and prepare the information the document needs.

When to use this contract

Use this contract when appointing an Account Manager (Client) to cover the following duties in a employment activities workplace: plan work, supervise standards, allocate tasks and manage escalation duties for account manager (client) work in the employment activities business; pipeline ownership and customer account plans workplace, customer, service, safety or operational records and escalate material issues promptly; Follow employment activities procedures for workplace procedures, records, customer or client standards, data protection, health and safety and escalation; Protect employee, customer, commercial, performance, rota, investigation, budget and operational records and company property handled during the role. The role pack gives the employer a starting point that reflects the work, rather than a job-title-only document.

Account Manager (Client) responsibilities include plan work, supervise standards, allocate tasks and manage escalation duties for account manager (client) work in the employment activities business; pipeline ownership and customer account plans workplace, customer, service, safety or operational records and escalate material issues promptly; Follow employment activities procedures for workplace procedures, records, customer or client standards, data protection, health and safety and escalation; Protect employee, customer, commercial, performance, rota, investigation, budget and operational records and company property handled during the role. The role also calls for account Manager (Client); People coordination; Operational planning; Escalation, with records, handovers and escalation kept within the employer's agreed procedures.

What makes this role different

Account Manager (Client) is different from a generic employment activities appointment because the contract needs to record plan work, supervise standards, allocate tasks and manage escalation duties for account manager (client) work in the employment activities business; pipeline ownership and customer account plans workplace, customer, service, safety or operational records and escalate material issues promptly; Follow employment activities procedures for workplace procedures, records, customer or client standards, data protection, health and safety and escalation; Protect employee, customer, commercial, performance, rota, investigation, budget and operational records and company property handled during the role and the related account Manager (Client); People coordination; Operational planning; Escalation. The Employee must follow the employment activities operational controls that apply to account manager (client) work, including workplace procedures, records, customer or client standards, data protection, health and safety and escalation, accurate record keeping, escalation and safe working requirements

Not a fit / obtain specialist advice

Account Manager (Client) work should not be issued from this starting point until the employer confirms the role's qualifications, registration, scope and any specialist requirements. The role pack records this context: Account Manager (Client) work in Employment Activities must follow the Employer's policies, data protection controls, health and safety rules, role records, escalation routes and training requirements relevant to pipeline ownership, customer account plans, proposal and renewal records. Family: management

What to prepare before you issue it

the clients sectors and territories
the vacancy and service-delivery model
the fee rate rebate and contract limits
the CRM reports and candidate access
the commission measures and ownership rules
the compliance finance and escalation contacts

Day-to-day operating brief

What Account Manager (Client) work looks like in practice

A recruitment Account Manager maintains employer relationships and coordinates delivery against vacancies, service levels and commercial terms. The role may brief recruiters, review pipelines, resolve performance issues and discuss rates while handling confidential hiring and candidate information. Contract terms should identify named accounts or sectors, travel, revenue and service measures, pricing limits, CRM ownership, commission and authority to vary scope, fees or candidate guarantees. Client urgency cannot justify inaccurate candidate claims or bypass of screening controls.

Responsibilities to define

maintain client relationships and review cadence
clarify vacancy and service requirements
coordinate sourcing compliance and fulfilment teams
monitor pipeline fill and service measures
resolve routine delivery complaints
record commercial changes and escalations

A realistic working scenario

A client asks for an unvetted worker to start immediately because a shift is uncovered. The manager explains the verified options and escalates capacity rather than representing incomplete checks as complete.

Outputs to agree

well-managed client recruitment accounts
accurate vacancy and delivery coordination
controlled commercial and service changes

Records and evidence

client brief and vacancy instruction
service review and action plan
rate rebate and approval
candidate complaint and account handover

Authority and escalation

The manager may manage agreed services within delegation but cannot waive mandatory checks, invent candidate evidence, vary contracts beyond limits or disclose one client's information to another.

Contract priorities

accounts sectors and travel
service levels and client confidentiality
pricing commission and rebate limits
candidate data and CRM ownership

Information the employer should prepare

the clients sectors and territories
the vacancy and service-delivery model
the fee rate rebate and contract limits
the CRM reports and candidate access
the commission measures and ownership rules
the compliance finance and escalation contacts

Individually written and reviewed against the maintained role record.

Maintained role evidence

The facts this Account Manager (Client) contract is built around

These role-pack details give an employer something concrete to check before using the contract for employment activities work.

Work setting

Office, client premises, remote systems or assigned work locations

Primary duties

Plan work, supervise standards, allocate tasks and manage escalation duties for account manager (client) work in the employment activities business.
pipeline ownership and customer account plans workplace, customer, service, safety or operational records and escalate material issues promptly.
Follow employment activities procedures for workplace procedures, records, customer or client standards, data protection, health and safety and escalation.

Capabilities to confirm

Account Manager (Client)
People coordination
Operational planning
Escalation

Governance focus

Employer procedures and role controls. Account Manager (Client) work in Employment Activities must follow the Employer's policies, data protection controls, health and safety rules, role records, escalation routes and training requirements relevant to pipeline ownership, customer account plans, proposal and renewal records. Family: management.

Contract builder output

Account Manager (Client) clauses and builder inputs

HRHeaven builds the contract from the employer's answers, the selected industry, and the role-specific wording for this job.

Role wording

Account Manager (Client) duties

The Employee is employed as Account Manager (Client) in the Employer's Employment Activities business. The role requires reasonable skill, care, accuracy, cooperation with management instructions and attention to the records, risks and standards specific to account manager (client) work.

Plan work, supervise standards, allocate tasks and manage escalation duties in line with the Employer's operating procedures, authorised work commitments, workplace standards and lawful management instructions. Maintain accurate pipeline ownership and customer account plans workplace, customer, service, safety or operational records and complete handovers, checks, reports or updates required for the role. Raise risks, delays, complaints, safeguarding, safety, regulatory or quality concerns promptly where they affect account manager (client) work. Use systems, equipment, information and company property only for authorised work purposes.

Builder answers

What the contract builder captures

Employer and employee details Role title and reporting line Pay, hours and working pattern Holiday, probation and notice Workplace and site rules Company branding and e-sign

Preview before purchase

Complete the builder, check the document output, then pay only when you are ready to download.

Specific clauses

What is added to the finished contract

The Employee must perform Account Manager (Client) duties with reasonable skill, care and professionalism, including pipeline ownership, customer account plans, proposal and renewal records, service commitments, commercial escalation, account, manager, role duties. The Employee must follow the Employer's procedures, keep role records accurate, complete required checks or handovers, and ask for guidance where instructions, authority limits or risks are unclear.

The Employee must not disclose, copy, remove, misuse or access employee, customer, commercial, performance, rota, investigation, budget and operational records except where authorised and necessary for proper account manager (client) work. Any suspected loss, misuse or unauthorised disclosure must be reported promptly.

The Employee must follow the employment activities operational controls that apply to account manager (client) work, including workplace procedures, records, customer or client standards, data protection, health and safety and escalation, accurate record keeping, escalation and safe working requirements.

The Employee must protect employee, customer, commercial, performance, rota, investigation, budget and operational records, including any personal data, customer or client information, operational records, pricing, credentials, security information, business plans and role-specific records accessed while performing account manager (client) duties.

£19.99 one-off contractPreview before payment, then download the branded PDF and send for signature.

Employee Handbook + Contract Bundle

Employee handbook bundle

Account Manager (Client) Contract + Employee Handbook Bundle

Pair the contract with a fully customisable employee handbook and keep the role wording, workplace rules, branding and policies aligned from day one.

Industry-specific policies Contract and handbook generated together UK-focused policy content Easy to edit and maintain

After the contract

Run the employee lifecycle with HR Actions

Once the Account Manager (Client) contract is created, HR Actions help employment activities employers manage the next HR steps: recruitment, probation, performance, absence, disciplinary, grievance and offboarding.

Choose the right level of support

Single HR Action or Unlimited

Buy one HR Action for one employee process, or use HR Actions Unlimited when you expect recurring HR work.

Keep the context together

AI Workspace support

HRHeaven can pre-fill known employee, role, timeline and document facts, then asks the employer to confirm the missing details.

Stay ready for the next step

Timeline, reminders and audit

Each workflow keeps the case history, source context, reminders, documents and completion summary together.

Explore HR Actions

Recruitment Probation Performance Absence Disciplinary Grievance Offboarding

Simple, transparent pricing

Choose the perfect solution for your business

Employment Contract

£19.99

Create a UK-focused employment contract in minutes, with role-aware wording and a reviewable preview.

Employment Contract Industry and role clauses Legal preview PDF downloadView details

Employee Handbook

£34.99

Create a practical employee handbook for your workplace.

Employee Handbook Branded pages Industry-aware policies PDF downloadView details Most Popular

Contract + Handbook Bundle

£44.99SAVE £9.99 versus buying separately

Everything needed to hire your first employee correctly.

Employment Contract Employee Handbook Individual PDF downloadsView details Returning customers

Employment Contract (Loyalty Price)

£14.99Save £5.00

Loyalty price for eligible returning customers creating an Employment Contract for a new employee or new hire.

For eligible returning customers One new Employment Contract Applied automatically after a completed qualifying purchaseView details Action support

HR Actions

£4.99

Run employee lifecycle workflows with AI guidance, reminders, timeline and audit support.

Single HR Actions HR Actions Unlimited option AI Workspace Timeline and auditView details Unlimited access

HR Actions Unlimited

£9.99/month

Launch eligible HR Actions across your organisation without paying per employee case.

Unlimited HR Action case files Unlimited employees Unlimited AI assistance Timeline and audit historyView details Optional membership

Compliance Membership

£20.00/year

Optional yearly document maintenance, compliance reminders and update notifications.

Unlimited document regeneration HR alerts Compliance reminders Template update notificationsView details

Frequently asked questions

Can an Account Manager change client rates?

Only within delegated pricing and recorded contract authority.

Who owns candidate relationships?

The employer's CRM, allocation and commission rules should state this clearly.

May screening be waived for an urgent start?

No mandatory check should be represented as complete when it is not.

Can client SLAs affect commission?

Yes if measures, exclusions and attribution are transparent.

Who handles a candidate complaint?

Record and route it through the relevant service, compliance or data process.

Can the role visit client sites?

Yes with travel, expenses and site induction arrangements.

May client vacancies be shared publicly?

Only under agreed confidentiality and advertising instructions.

What must be handed over on departure?

Contacts, vacancies, candidate pipelines, pricing, complaints and pending commitments.

View all FAQs

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