Recruitment Account Manager Employment Contract UK
Define ownership of recruitment clients and delivery performance without blurring candidate, pricing and contract authority.
This contract includes Maintain client relationships and review cadence. Clarify vacancy and service requirements. Coordinate sourcing compliance and fulfilment teams. Preview before payment PDF and editable DOCX files after checkoutBuilt for UK employers
Looking for a Account Manager (Client) employment contract? This page takes you straight into the role-specific builder, with preview before payment and both PDF and DOCX files included after checkout.
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This page is maintained for UK employers creating account manager (client) contracts for employment activities. HRHeaven uses a legally validated and solicitor-approved self-service contract framework, with wording for role duties, confidentiality, notice, holiday, probation and practical workplace expectations. It does not replace individual legal advice for complex or disputed circumstances.
Last updated
19 June 2026
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HRHeaven employment documentation team
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What's included in your contract
Job description
Clear role overview and key responsibilities.
Probation period
Clear probation terms for the selected arrangement.
Role-specific duties
Maintained responsibilities, records and authority boundaries for the selected role.
Working hours
Standard and flexible working arrangements.
Holiday entitlement
Holiday terms explained for the selected arrangement.
Confidentiality
Client and company confidentiality.
Disciplinary process
Clear process and employee rights.
Notice periods
Notice terms explained for both parties.
You’ll receive your contract in both PDF & DOCX formats
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Before you create it
Use this Account Manager (Client) contract with confidence
Practical checks to help an employer choose the right starting point and prepare the information the document needs.
When to use this contract
Maintain well-managed client recruitment accounts, produce accurate vacancy and delivery coordination, and coordinate controlled commercial and service changes.
Workplace context: Recruitment office, approved home workspace, client meetings and authorised remote recruitment systems.
What makes this role different
Follow the Employer's documented arrangements covering accounts sectors and travel. Follow the Employer's documented arrangements covering service levels and client confidentiality. Follow the Employer's documented arrangements covering pricing commission and rebate limits. Follow the Employer's documented arrangements covering candidate data and CRM ownership. Follow the Employer's documented arrangements covering company policies.
Not a fit / obtain specialist advice
Recheck the role or obtain appropriate advice if the work would exceed these maintained authority boundaries: The manager may manage agreed services within delegation but cannot waive mandatory checks, invent candidate evidence, vary contracts beyond limits or disclose one client's information to another. May allocate routine work and make operational decisions only within documented staffing, financial, contractual and policy limits.
What to prepare before you issue it
the clients sectors and territories
the vacancy and service-delivery model
the fee rate rebate and contract limits
the CRM reports and candidate access
the commission measures and ownership rules
the compliance finance and escalation contacts
Day-to-day operating brief
What Account Manager (Client) work looks like in practice
A recruitment Account Manager maintains employer relationships and coordinates delivery against vacancies, service levels and commercial terms. The role may brief recruiters, review pipelines, resolve performance issues and discuss rates while handling confidential hiring and candidate information. Contract terms should identify named accounts or sectors, travel, revenue and service measures, pricing limits, CRM ownership, commission and authority to vary scope, fees or candidate guarantees. Client urgency cannot justify inaccurate candidate claims or bypass of screening controls.
Responsibilities reflected in the contract
Maintain client relationships and review cadence.
Clarify vacancy and service requirements.
Coordinate sourcing compliance and fulfilment teams.
Monitor pipeline fill and service measures.
Resolve routine delivery complaints.
Record commercial changes and escalations.
A realistic working scenario
A client asks for an unvetted worker to start immediately because a shift is uncovered. The manager explains the verified options and escalates capacity rather than representing incomplete checks as complete.
Outputs to agree
well-managed client recruitment accounts
accurate vacancy and delivery coordination
controlled commercial and service changes
Records and evidence
Client brief and vacancy instruction.
Service review and action plan.
Rate rebate and approval.
Candidate complaint and account handover.
Work records.
Handover notes.
Reporting relationship
Typically reports to Senior Manager, Director or Business Owner. Confirm the employer's actual reporting structure in the builder.
Authority and escalation
The manager may manage agreed services within delegation but cannot waive mandatory checks, invent candidate evidence, vary contracts beyond limits or disclose one client's information to another.
May allocate routine work and make operational decisions only within documented staffing, financial, contractual and policy limits.
Supervision
Allocate and review assigned work within delegated authority and escalate formal people matters through the Employer's procedures.
Tools and systems
HR systems.
Workplace context
Recruitment office, approved home workspace, client meetings and authorised remote recruitment systems.
Contract priorities
accounts sectors and travel
service levels and client confidentiality
pricing commission and rebate limits
candidate data and CRM ownership
Information the employer should prepare
the clients sectors and territories
the vacancy and service-delivery model
the fee rate rebate and contract limits
the CRM reports and candidate access
the commission measures and ownership rules
the compliance finance and escalation contacts
Individually written and reviewed against the maintained role record.
Maintained role evidence
The facts this Account Manager (Client) contract is built around
These role-pack details give an employer something concrete to check before using the contract for employment activities work.
Work setting
Recruitment office, approved home workspace, client meetings and authorised remote recruitment systems.
Primary duties
Maintain client relationships and review cadence.
Clarify vacancy and service requirements.
Coordinate sourcing compliance and fulfilment teams.
Monitor pipeline fill and service measures.
Tools and training to confirm
HR systems.
Governance focus
Employer procedures and role controls. Follow the Employer's documented arrangements covering accounts sectors and travel. Follow the Employer's documented arrangements covering service levels and client confidentiality. Follow the Employer's documented arrangements covering pricing commission and rebate limits.
Contract builder output
Account Manager (Client) clauses and builder inputs
HRHeaven builds the contract from the employer's answers, the selected industry, and the role-specific wording for this job.
Role wording
Account Manager (Client) duties
Maintain well-managed client recruitment accounts, produce accurate vacancy and delivery coordination, and coordinate controlled commercial and service changes.
Maintain client relationships and review cadence. Clarify vacancy and service requirements. Coordinate sourcing compliance and fulfilment teams. Monitor pipeline fill and service measures. Resolve routine delivery complaints.
Builder answers
What the contract builder captures
Employer and employee details Role title and reporting line Pay, hours and working pattern Holiday, probation and notice Workplace and site rules Company branding and e-sign
Preview before purchase
Complete the builder, check the document output, then pay only when you are ready to download.
Specific clauses
What is added to the finished contract
The manager may manage agreed services within delegation but cannot waive mandatory checks, invent candidate evidence, vary contracts beyond limits or disclose one client's information to another.
May allocate routine work and make operational decisions only within documented staffing, financial, contractual and policy limits.
Follow the Employer's documented arrangements covering accounts sectors and travel.
Follow the Employer's documented arrangements covering service levels and client confidentiality.
£19.99 one-off contractPreview before payment, then download the branded PDF and send for signature.
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