The Employee must plan work, supervise standards, allocate tasks, support colleagues, maintain accurate records, and escalate operational, conduct, safety, or client risks. The Employee must not act outside competence or authority and must ask for guidance where instructions, risks, or priorities are unclear.
The Employee must not disclose, copy, remove, misuse, or access employee, client, commercial, performance, investigation, rota, budget, and management information except where authorised and necessary for proper work purposes.
The Employee must follow the management role-family obligations that apply to key account director (strategic) work in employment activities, including compliance, record keeping, escalation, and safe working requirements.
The Employee must protect employee, client, commercial, performance, investigation, rota, budget, and management information and any other confidential information encountered while performing key account director (strategic) duties.